NFergusonJewellery

Handmade jewellery from Aberdeen, Scotland

Aberdeen, United Kingdom

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NFergusonJewellery is taking a short break

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Note from shop owner **BIG NEWS*

Nicole Ferguson Jewellery is relocating!!

With the recent arrival of baby No.2, Derek and I have decided that it is time to take our family back home to Orkney. I’ll be setting up my workbench as soon as possible so that I can get back to what I love doing.

I have enjoyed my 16 years in Aberdeen, I have met some fantastic people and had the opportunity to work with some incredible jewellers that have taught me so much, and now I’m looking forward to taking those skills back home.
See you soon Orkney!!

My online shop will remain closed while we make the big move and get my new workshop set up but I will happily discuss designs and answer any queries in the meantime.

Note from shop owner

Last updated on Aug 4, 2022

**BIG NEWS*

Nicole Ferguson Jewellery is relocating!!

With the recent arrival of baby No.2, Derek and I have decided that it is time to take our family back home to Orkney. I’ll be setting up my workbench as soon as possible so that I can get back to what I love doing.

I have enjoyed my 16 years in Aberdeen, I have met some fantastic people and had the opportunity to work with some incredible jewellers that have taught me so much, and now I’m looking forward to taking those skills back home.
See you soon Orkney!!

My online shop will remain closed while we make the big move and get my new workshop set up but I will happily discuss designs and answer any queries in the meantime.

Nicole Ferguson

Contact shop owner

Nicole Ferguson

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About NFergusonJewellery

Sales 357
On Etsy since 2010

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My story so far...

Shop members

  • Nicole Ferguson

    Owner, Maker, Designer

Shop policies

Last updated on May 10, 2022
Hi there!

Welcome to my shop’s policies! I hope I’ve covered all the questions you may be asking yourself in the sections below; if there’s anything I haven’t covered please convo me and I’ll happily answer any queries.

Thanks for dropping in! :)

Back to Nicole Ferguson Jewellery: http://www.etsy.com/shop/NFergusonJewellery

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Payments are accepted through Etsy's direct checkout or through PayPal and your payment is due at time of purchase - good/s will only be sent when payment is received. Don't worry if you haven't got a Paypal account, you can use your credit or debit card to pay through Paypal, which is a faster and safer way to pay online.

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New to Etsy? No worries! Just register an account: http://www.etsy.com/help/article/244 It’s easy and FREE! :)

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Here is a guide to the check-out process: http://www.etsy.com/help/article/339

Shipping

As I am based in the UK, international orders may take 10-21 days to arrive. Items will be posted within 3 days after payment is received.

Items within the UK will be posted 1st class recorded delivery, everywhere else will be via Royal Mail Airsure or International Special Delivery. Once items are posted a convo will be sent with the Tracking Code and link to Track & Trace.

International Customs/Duty are the responsibility of the buyer.

Additional policies and FAQs

All silver is liable to tarnish over time for many reasons. The notion that silver tarnish only occurs with silver jewellery made from low purity silver is not correct. Silver tarnish consists mainly of silver sulphide and some silver oxide, which can develop in damp or humid atmospheres, or when coming into contact with chemicals such as: Hairspray, deodorant, perfume, soap, chlorine, cleaning products, etc…

Silver may also leave black marks on the skin but in most cases the staining isn't caused by an allergy--it's a reaction between the skin and the silver when the jewellery touches areas that perspire – especially rings on a finger.

You can help to prevent your jewellery from tarnishing and keep sparkling for longer by following a few easy rules:

♥ Avoid spraying chemicals directly on to jewellery.

♥ Remove jewellery when in the shower or washing up as soap can not only tarnish it but can lodge in crevices dulling both the silver and any stones it contains. Also remove your jewellery when cleaning, gardening, playing sports, going to the beach (where the sand acts as an abrasive) or performing any other task which might give rise to dents, scratches or abrasions.

♥ If not wearing your jewellery for long periods of time, try to store it in a zip lock bag or air tight container to prevent any moisture from the air reaching it.
An old tip is to place a piece of chalk in your jewellery box/container to naturally absorb chemical residues in the air.

CLEANING:

With the exception of emeralds, opals and pearls, jewellery can be cleaned in warm soapy water, brushing it gently with a soft brush such as a very soft toothbrush. Avoid using detergent (e.g. washing up liquid) as the chemicals can increase tarnishing or may even damage the silver – just plain, simple soap is best. After cleaning rinse the jewellery in warm water and dry thoroughly with a soft towel. If the piece is hard to dry (e.g. chains) then gently use a hair dryer to complete the drying process.

Emeralds, opals and pearls should simply be wiped with a damp, soft cloth since even soap can create a slight dulling of their shiny surfaces. After cleaning, polish them with a dry, soft cloth.

Between cleanings you can use a special silver polishing cloth that both removes tarnish and coats the silver with an anti-tarnishing agent. A single polishing cloth of this sort will last for a long time, still working even when it appears grubby from prior usage.


Snake Chains & Omega Cables

Snake chains and omega cables have an unusual semi-rigid form, which can make them susceptible to kinking. Careful storage is required to preserve their original shape. I would recommend hanging them or storing them carefully coiled in a box to prevent from being squashed.


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DID YOU KNOW...One grain of silver can be made into a sheet one hundred and fifty times thinner than a piece of paper!

Back to Nicole Ferguson Jewellery: http://www.etsy.com/shop/NFergusonJewellery

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.

1. Personal information
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Nicole Ferguson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] nicolefergusonjewellery.com Alternately, you may mail me at:
Nicole Ferguson, 54, Aberdeen, AB21 9BD.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.