NOLALOULOU

Uniquely Designed Digital or Printed Invitations

Austin, Texas · 2217 Sales

NOLALOULOU

Uniquely Designed Digital or Printed Invitations

Austin, Texas 2217 Sales On Etsy since 2012

5 out of 5 stars
(407)

Announcement   Keep up with NOLA Lou Lou on Social Media:
Facebook fb.me/nolaloulou0620
Instagram @nolaloulou0620

Don't see what your looking for? Please feel free to message me I love doing custom work and would be honored to work with you. I love to design invitation and Printable Party Decor. If I can't do it, I will try and help you find someone who can.

It is important to note that Printing Services run on a schedule of 3-8 business days after proof is approved (1-3 business days to print 2-5 business days to arrive at your door). Expedited shipping is available at an additional cost and runs on a 1 to 3 business days schedule after proof is approved.

Printing Services Include: Envelopes (white), Back of Card Design, and FREE Standard Shipping!

Please note that if I am printing your invitations I do include my Logo and a link to my site on the back as my customers are the only way that I can promote NOLA Lou Lou, continue to grow, and keep creating new designs that keep NOLA Lou Lou open for business!

Work Hours
While I do work everyday, my work hours vary depending on my family schedule. I do my best Monday-Friday to respond to messages and process orders during the day time hours. However, I tend to process most orders during the evening hours. My weekend schedule varies due to this being my true Family Time, I typically do not respond or process orders until after 8:30 P.M. CST on weekends. If you do not hear from me within 24 hours please contact me again as your message may not have gone through.

Announcement

Last updated on May 28, 2018

Keep up with NOLA Lou Lou on Social Media:
Facebook fb.me/nolaloulou0620
Instagram @nolaloulou0620

Don't see what your looking for? Please feel free to message me I love doing custom work and would be honored to work with you. I love to design invitation and Printable Party Decor. If I can't do it, I will try and help you find someone who can.

It is important to note that Printing Services run on a schedule of 3-8 business days after proof is approved (1-3 business days to print 2-5 business days to arrive at your door). Expedited shipping is available at an additional cost and runs on a 1 to 3 business days schedule after proof is approved.

Printing Services Include: Envelopes (white), Back of Card Design, and FREE Standard Shipping!

Please note that if I am printing your invitations I do include my Logo and a link to my site on the back as my customers are the only way that I can promote NOLA Lou Lou, continue to grow, and keep creating new designs that keep NOLA Lou Lou open for business!

Work Hours
While I do work everyday, my work hours vary depending on my family schedule. I do my best Monday-Friday to respond to messages and process orders during the day time hours. However, I tend to process most orders during the evening hours. My weekend schedule varies due to this being my true Family Time, I typically do not respond or process orders until after 8:30 P.M. CST on weekends. If you do not hear from me within 24 hours please contact me again as your message may not have gone through.

territoddelogan

Contact shop owner

territoddelogan

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About

Southern and Sweet

NOLA Lou Lou really didn't start off as an invitation shop. It started off simply because I loved the idea of selling crafts. Originally NOLA Lou Lou was home to ornaments (far from being invitations right). I sold a few ornaments but it just never felt right. So what does a girl who loves to craft do? She comes up with more crafts. I added additional items to the store but again the feeling and love just wasn't there. I decided maybe Etsy wasn't right for me, so NOLA Lou Lou took a year off. The store closed and well life took over.

In 2013 I became pregnant and a whole new adventure awaited me. I began planning the nursery of my dreams for my sweet girl. Naturally the crafter in me came up with big plans. I created a beautiful alphabet wall and uploaded it onto Project Nursery. The alphabet wall got major traffic so I thought why not open NOLA Lou Lou back up and try again. I actually got more request for instructions than I did for the letters, hence the tutorial you see featured on the site. Well having a baby changes things. My mind started turning, I saw cute signs on Pinterest and decided I could make those and print them. Then my daughter turned one and this is where NOLA Lou Lou truly turned into the shop it is today, invitation/paper designs.

I have always been computer tech savvy and have an artistic background so I decided to combine my love for both of these things. Plus, I was getting asked by friends and family to design printable items all the time, I just never thought I should make it my job. My daughters birthday invitation was the first invite that I designed and listed on NOLA Lou Lou. I began to get request for custom orders and to put it simple my creative side kicked in and I began designing obsessively.

NOLA Lou Lou had a great year first year as an invitation shop in 2016 but we are so excited to see what 2017 brings. I have spent countless hours revamping the shop and making it more pleasing to the eye. I have been working hard to create and captive my audience. What began as a crafting store turned into something that I truly have a passion for, working with people to help make their party dreams come true.

On top of NOLA Lou Lou I am a Full Time stay at home mom (hardest job I have ever had) to Baylor and Elin, and full time wife. From crafting to strictly digital design and now in 2017 offering printing services NOLA Lou Lou continues to grow and blow my mind with how far it has come and is going. This adventure has been amazing and I hope by reading this you will choose to be a part of this adventure and allow me to create something special for you!

Around the web

Shop members

  • Terri Logan

    Owner, Creator, Designer

    Hi! My name is Terri Logan and I am the owner, creator, and designer of NOLA Lou Lou. To sum me up in a nut shell I am just a small town girl from Kentucky raising two kids in Austin, TX married to my college sweetheart!

Production partners

  • Professional Printer

    United States

    NOLA Lou Lou has partnered with a professional print center to handle the printing and shipping of our custom paper goods. Printing is done with vibrant inks on top of the line papers (stock, pearl, and signature). This partner allows me off faster shipping and high quality printed designs.

  • Professional Printer

    AL, United States

    The Printing Production partner will print the return address labels and will ship them directly from the printing lab to your door.

Shop policies

Last updated on April 30, 2018
Welcome! I want everyone to enjoy beautiful handcrafted items at affordable prices. Custom orders are welcome. Message me and we can work together to create something unique and personal for you or can work to improve designs that are more customized. My goal is to have happy, returning customers.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Unfortunately, there are no refunds on any orders, as all items are essentially custom. Please go over the listing before ordering. If you need assistance, I will be more then happy to help before ordering. For all orders I will send a proof via Esty Conversation within 48 hours of purchase. I will not print, email, or ship an item until I have received an approval message. If after 8 days I have not heard from you through Etsy Conversation or email I will proceed with processing the order (digital or print). Once the item is in your possession, please let me know immediately if there is something wrong. If it is my fault because I did not correct an error that you had request I will refund you. If there is an error that you did not request prior to sending the proof I will not refund you. If you did not communicate with me to approve your proof there will be no refund. You have 5 days upon arrival to notify me that there is an error otherwise there will be no refund whether it be my error or not. Once you start using the item or maintaining the item I am no longer responsible for the item.

Please note colors may vary when printed due to how monitors and printers read colors differently. However we cannot be responsible for color variances. This holds on both digital products and products that have been printed.
Payment
I accept payment via paypal & direct checkout. Payment is required immediately after purchasing an item. If you pay via E-check (paypal) this takes an additional 5-7 business days to clear, meaning your items won't ship until payment is cleared. Best option is "Instant Payment" via paypal.

For digital files, proof will not be sent until payment has been made.
Shipping
Please make sure your address is correct. It will ship to the address Pay Pal states or you give me at checkout. If you would like the items to be shipped to another location, please notify me. All items are mailed with USPS, UPS or Fedex. I will provide you with the tracking number at your request. Once the item leaves my office I can no longer be responsible. If the item comes back because of the wrong address and the package is not deliverable, it is the buyers responsibility to pay for shipment to go out again. If it is my fault, I will ship it out again. As understandable shipping companies can cause items to be damaged, if you receive a damaged product please send me pictures of the damage, and you will receive a partial refund. If you would like to purchase shipping insurance please let me know. While I do my best to fully secure the items I can not always control the hands they go into.

Please note that my standard time line for shipping is 3-8 business days after proof is approved (1-3 business days to print 2-5 business days to arrive at your door).
Additional policies and FAQs
It is important to note that if you are using a printing company to print digital files that there are various printing companies that require the dimensions and/or resolution to be set differently than standard size. Example being, Vista Print requires a 5x7 to have the dimensions set at 4.61x7.17 and a resolution of 800 dpi or higher, whereas MPIX is more industry standard with dimensions set at 5x7 and resolution set at 300 dpi. All of NOLA Lou Lou invitations are set at industry standard and NOLA Lou Lou has no control over what printing companies set as their standards. If you choose to use a printing company and they require the dimensions and/or resolution to be set differently than industry standard I encourage you to let me know prior to emailing the high resolution files, you can indicate this in the Buyer's Comment Box at Checkout. If you do not indicate this prior to me sending the high resolution files I will gladly make the appropriate adjustments but it will require me to send you new files prolonging your printing process, which can be aggervating. I highly encourage you to use NOLA Lou Lou printing services and avoid the headache of uploading a file only to realize that the dimensions and resolution need to be set differently.

If you purchase from NOLA Lou Lou and do not provide me with the party details I will reach out to you several different ways over the course of a 8 days. Once I reach the 8th day I will be issuing you a full refund. If you provide party details but do not approve proof on the 8th day your files will be printed or emailed (to your email address associated with your Etsy account). At this point I will not refund money for any error (yours or mine). When you purchase from NOLA Lou Lou you are stating that you will abide my shop policies and my shop policy clearly states that a proof must be approved or some type of communication with me must occur within 8 days of purchase or order will be processed.

Please make sure you read all information regarding the products. All items may vary slightly but that is to ensure you are getting a one of a kind. Customers know best and I don't like to argue or have confrontation. If I feel we are not compatible to work together I will issue a refund and not proceed further.

Also please note that I do include my Logo and a link to my site on the back design as my customers are the only way that I can promote NOLA Lou Lou, continue to grow, and keep creating new designs that keep NOLA Lou Lou open for business!

Work Hours
While I do work everyday, my work hours vary depending on my family schedule. I do my best Monday-Friday to respond to messages and process orders during the day time hours. However, I tend to process most orders during the evening hours. My weekend schedule varies due to this being my true Family Time, I typically do not respond or process orders until after 8:30 P.M. CST on weekends. If you do not hear from me within 24 hours please contact me again as your message may not have gone through.
Privacy
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You also choose to provide me with additional personal information in order to make the invitation customized for you.

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

If you have any questions or concerns, you may contact me nolaloulou0620 [!at] gmail.com

More information

Last updated on Apr 25, 2018
Frequently asked questions

WHAT ARE THE PAPER CHOICE OPTIONS?

NOLA Lou Lou offers three different paper choices. Please read the description of each to help you make your selection:

STOCK: Premium 120# cover stock paper is acid free, providing superior archival quality. With a bright white smooth finish and a patented coated surface, it shows off bold contrast in color, crisp text, and a clean background.

PEARL: 130# Pearl Paper offers a subtle shimmer to any design. Natural minerals and organic pigments combine to give this paper a spectacular pearl-like sheen.

SIGNATURE: The thickest weights out there of 130#. With a luxurious feel and soft texture finish, it produces a high quality, timeless option for press cards and more.

CAN I CHANGE PARTS OF THE INVITATION TO FIT MY PARTY BETTER?

Yes, absolutely! NOLA Lou Lou loves to make each invitation unique in its own way (background color change, wording change, etc.). Just let me know how you would like to change it either by messaging me or including it in the Buyer's Comment Box at checkout.

If you don't see the invite you are looking for I love to do custom invitations you so check in the store and there will be a link to have custom invite created (starts at $18.00).

WHERE DO I SEND MY PICTURE FOR A PHOTO CARD?

Please send the picture you would like to use for a Photo Card through Etsy Conversation. If this fails please send it to nolaloulou0620@gmail.com

WHAT DO PRINTING SERVICES INCLUDE?

All printed invitations include a design for the back of the invitation. If you wish to see this before printing please just let me know. Designs typically match the main background on the invite or can be seen in the listing photo. I do include my Logo and a link to my site on the back as my customers are the only way that I can promote NOLA Lou Lou, continue to grow, and keep creating new designs that keep NOLA Lou Lou open for business!

You will also receive envelopes (there will be no additional envelopes provided you can purchase these separately if need be).

You will also receive FREE SHIPPING!

WHAT IS THE TURN AROUND TIME FOR BOTH DIGITAL AND PRINTED DESIGNS?

If you purchase a digital file the turn around time is 24 to 48 hours upon purchase to receive a proof. Once the proof is approved you will receive an email containing the files within 24 hours (upon approval of proof not purchase).

If you are choosing to have a NOLA Lou Lou design printed by NOLA Lou Lou you will receive a proof within 24 to 48 hours upon purchase. Once the proof is approved NOLA Lou Lou will submit the file to our partner printing company. The printed product will be shipped from our printing company with in 2 to 5 business days. A tracking number will be provided upon request.

CAN I RUSH ORDER?

NOLA Lou Lou does not mind to do rush orders, please just let me know at check out. There is an additional charge for Rush Ordering.

DIGITAL FILE ONLY
I can only work as quickly as you are checking Etsy Conversation! Rush order would mean you would receive a proof within 24 hours after purchase and then just ask quickly as you approve the proof I will email the final copies to you.

PRINTED FILES
I can only work as quickly as you are checking Etsy Conversation! Rush order would mean you would receive a proof within 24 hours after purchase and then just as quickly as you approve the proof NOLA Lou Lou will send the files to the printing company. You will receive your invitations within 1 to 3 business days. .

I DON'T SEE WHAT I AM LOOKING FOR, DO YOU DO CUSTOM DESIGNS?

NOLA Lou Lou loves to do Custom and Personalized orders. If you do not see what you are looking for please send us a message via Etsy Conversation.

Or use the link below:
https://www.etsy.com/listing/475458766/custom-designed-invitation-birthday?ref=shop_home_feat_2

WHAT SIZE IS THE INVITATION/ANNOUNCEMENT?

The listings are currently set to the standard 5x7 but if you would like a different size please just note this in the buyers comment box.

Please note if you are printing a digital file various printing companies require the dimensions and/or resolution to be set differently than standard size. Example, Vista Print requires a 5x7 to have the dimensions set at 4.61x7.17 and a resolution of 800 dpi or higher, whereas MPIX is more industry standard with dimensions set at 5x7 and resolution set at 300 dpi. All of NOLA Lou Lou invitations are set at industry standard and NOLA Lou Lou has no control over what printing companies set as their standards. At checkout state the printing company you intend to use so uploading is quick an easy.

WHEN DOES PROCESS BEGIN? CAN I EDIT THE DIGITAL FILE MYSELF?

Please note that work on designs will not begin until I have received notification that payment has been made and gone through. I also need to received all correct information to complete your order.At the time of purchase, provide all customization information in the notes to seller box when checking out. If I do not receive the information needed to customize designs, it will cause a delay in turn around time.

Please note the printable digital version of the invitations or cards are not an EDITABLE file. Design is only editable by NOLA Lou Lou. NOLA Lou Lou does the customization for you. Files will be EMAILED to you.

HOW DO YOU COMMUNICATE? DO YOU SELL INTERNATIONALLY?

I do my best to respond to messages and emails within a 24 hour period. I do most of my communication via Etsy Conversation, however, if we are working together and I do not hear from within a 48 hour time frame I will contact you via email (THIS IS THE EMAIL YOU PROVIDED TO ETSY). A rule of thumb, if you are waiting to receive a proof check Etsy Conversation frequently. The quicker you respond the quicker I can get your product to you.

At this time I do not ship printed invitations internationally. However I would love to work with you on creating a digital file. Please contact me and I will send you a link to the international listing.