NameBracelets' Shop Announcement

Name Bracelets for girls, mothers, grandmas & more!
Specializing in personalized bracelets for baptisms, new baby, christening, Mother bracelets, flower girls, Grandma bracelets and more.

Hi! Welcome to the Name Bracelet Boutique, one of the Designs by Crissi shops. We are located in Lake St Louis, MO a suburb of St Louis & specialize in personalized and hand crafted name bracelet for girls and ladies. Thank you & we look forward to providing you with excellent products!

Every order from Name Bracelets & Designs by Crissi is custom and hand made, so it takes our dedicated team a little time to fulfill orders from our many wonderful clients!

STANDARD - Your order will ship out approx 3 WEEKS after the date you placed your order PLUS shipping time.
RUSH- when you check out you will have the option to add a RUSH to the processing time for your order. So instead of the 3 week production time , your order will be made by our amazing rush team in the number of business days you choose during checkout PLUS the shipping time. Click the shipping tab for rush choices and pricing.
***Business days are Monday-Friday & orders placed after 4pm CST will not be processed until the following business day!***
On your receipt, in the order total will be the shipping cost. If you added a rush upgrade, it will be listed there.

What date will my order ship?
Please check your purchase in Etsy for your scheduled shipping date before contacting us as we need all the time possible to work on creating your beautiful custom made order :)

PLEASE NOTE: The shipping date will not automatically update in Etsy if you have ordered a rush, it can take up to 24 hours (on a business day) for the shipping date to reflect the ship shipping date.
Standard shipping dates are approximate, however rush orders will be shipped by the number of business days selected PLUS shipping time.

Need to add the rush after your order has already been placed?
if you have already placed your order & did not add the rush upgrade, but would like to add it , please go to the following listing to add it:

Most orders take between 2-6 days for USA shipping. International orders ship standard which takes 2-3 weeks in shipping time. If you need your order more quickly, please choose the upgrade that includes the 7-10 day priority for the shipping time.

The fine print - we would really appreciate if you please read for answers to questions before contacting us so that we can use all of our time to work on making your custom orders :)
Once your order has shipped out, we are no longer responsible for it. Any packages lost or damaged in shipping are not the responsibility of Name Bracelets & Designs by Crissi, so we will refer you to the shipper for any shipping issues.
We are only responsible to get your order shipped out by the date we have specified. Shipping times are approximate, so items that take longer in shipping than expected are outside of our control- though we will do everything we can to make sure your order goes out so you have it in time.

At Name Bracelets & Designs by Crissi, we encourage you to measure the wrist of the wearer if possible to ensure a perfect fit. This is not always possible so estimates are made on our part based on the age or information given when you order.
If the bracelet does not fit perfectly, Name Bracelets & Designs by Crissi will re-size one time at no cost to re-size. The only cost is the shipping cost to get it back to you. Simply send it back with the new measurement and it will be re-sized and sent back to you within 5 business days. Re-sizing must be completed within 30 days of purchase.
If you need re-sizing, please contact us in Etsy for a sizing exchange form and instructions.

Some bracelets come with the charm included and some do not. Please read the item description for each bracelet, even if it has a charm in the photo, it only includes it if it is in the description.
A charm can be added to any bracelet for an extra fee, please contact us for pricing, or specify that you would like the charm added when you place your order and you will be sent payment instructions after ordering to add it to your order.

Gift wrapping? Name Bracelets will gift wrap your custom made bracelet in a cute silver box, wrapped in quality paper tulle & can include a gift message. Please add gift wrapping with the following listing when checking out:

INTERNATIONAL SHIPPING- we ship USPS first class - 2 -3 weeks in shipping time. Plus the processing time. Add a rush or upgrade to faster shipping if you need them more quickly. After 2.5 weeks if your package has not arrived, please contact your local post office & provide them with the tracking number that was emailed to you when your order shipped out. We cannot track packages in other countries once they leave the USA & are no longer responsible for them. We will not replace lost packages once they leave the USA. Your tracking information will show your package departing the USA from Chicago - it will not be updated until it has gone through customs in your country - it is not stuck in Chicago - please be patient and wait for it to go through customs - it can take a little while!
CUSTOMS FEE/ VAT: You may incur a customs fee for orders outside USA, the cost will depend on the country you are in & order total. Our shipping costs do not cover customs fees. Please check with your country's customs department for information.
CANCELLATION POLICY: All cancellation requests must be received within 24 hours of placing original order.
RETURNS: As every item is custom made, we do not accept returns/ refunds on any item in our shop.
AFTER YOUR ITEM HAS SHIPPED: We provide tracking for orders, once it has been scanned & shipped , we are no longer responsible for your item once the tracking information shows it has departed from our location. Please contact us to purchase insurance if you would like to do so.
We will not return/exchange/reimburse for items or shipping that do not arrive for the date you need them, as long as we shipped them out by the date that we promised. This means that if we shipped them out on time, it is not the responsibility of Name Bracelets & Designs by Crissi if the shipper delayed your package or did not get it to you in the time you wanted. It is outside of our control!

Please contact us and we will be happy to assist you! Please note that during the day, we are busy making orders so it can take up to 1 business day to receve a response, though we will try to get to every single message as soon as possible!
We are usually not open on Saturday or Sunday, so if you contact us after CST 5pm on Friday, you may not receive a message back until Monday morning. Thank you for your patience and we look forward to helping you with your questions and order!

This shop accepts Etsy Gift Cards.