NannaDKnits

Nanna D Knits

3 Sales

NannaDKnits

Nanna D Knits

3 Sales On Etsy since 2011

0 out of 5 stars
(1)

Shop owner

Nanna D

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Nanna D

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Nanna D

Reviews

No reviews in the last year

Anonymous on Dec 18, 2011

5 out of 5 stars

Well made; so fun and cute! Received item quickly.

Shop policies

Last updated on September 17, 2011
Howdy and Thanks for checking out Nanna D Knits

If you have any questions, please feel free to contact me - I'm Convo Friendly!.

Accepted payment methods

Returns and exchanges
If you are unhappy with your item for any reason, please contact me and I will be happy to try to discuss a resolution to your problem.

If after you contact me and a resolution can not be found, I will refund the purchase price if it is returned to me in the same condition it left me and is resellable. The buyer will be responsible for the cost of all postage.
Payment
I accept paypal only. Please pay within 24 hours of purchase - I will convo a reminder if I have not recieved payment after this time.

The order will be cancelled within 2 days if no payment or response has been received.

You don't need a paypal account to pay, as paypal allows you to use a credit or debit card - just choose 'Pay with Paypal' and then click on the card option.

If you would like to cancel your order, please send me a convo.

Please note that as Etsy is an American website, all the prices are in US dollars. Paypal will automatically convert you money into US dollars.
Shipping
Please allow 5 working days between purchase and dispatch.

UK shipping: Items will be sent First class (estimated delivery times approx 1-2 days). I always obtain proof of posting, but if you want registered or recorded delivery for extra security this will incur an additional charge. If your item has not arrived after 15 days, please contact me for a refund or replacement.

International: Items will be sent standard airmail (estimated 3-5 working days). Standard international airmail does not provide tracking, International customers are responsible for their own custom excise charges, if applicable. Unfortunately I cannot accept responsibility for items lost in the post once they leave the UK. There is no tracking service available for items posted internationally so therefore, customers buy at their own risk.

The items are carefully packaged by me and every care is taken to ensure your purchase reaches you safely and in good order.

NOTE: Your item will be mailed to the shipping address shown on your Etsy order that you have provided so please make sure this is the correct delivery address.

If you're in the USA please be aware that additional security measures by your Customs Officers are causing big delays to *some* deliveries. This is completely out of my control.
Additional policies and FAQs
***Products***

All items are handmade in a smokefree and pet free environment. Items are washed and dried before dispatch.

All products are made using original Nanna D Knits deigns or by using patterns which are available for public use.

***Feedback***

Please do let me know when you have received your ordered items and if they are to you liking or if you are unhappy with them.

***Custom Orders***

Custom orders are always welcome! Just contact me and let me know what you'd like and we can discuss price and timeframes.