Naperies' Shop Policies
We love love love Lalaloopsy!
Please come in and enjoy the boutique. All dresses and accessories are designed and handmade by me. My dolls are a source of joy for me and I wish that same happiness for you :-)
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USPS First Class with Delivery Confirmation and tracking number on all domestic orders delivered in the continental US. If you would prefer something else or want insurance just convo me with your request and I will happy to ship at the current rates for the method desired.
International customers will receive a US Customs tracking number which can be traced while the package is in the US. If you would like insurance please convo me for details.
Please keep in mind that I am the designer, seamstress and the whole shipping department. I want you to be delighted with your purchase but I am only human. Thanks for your patience.
Refunds and Exchanges
All sales are final.
Please be advised that if you do not receive your un-insured package I will do my best to make arrangements for you to receive another item free of charge but shipping is non-refundable and replacement shipments will not be sent without insurance at the buyer expense. I value all my customers but we will have to work together when the post office makes a mistake. Thank you.
Additional Policies and FAQs
I will consider all custom requests. I have another etsy shop www.etsy.com/shop/pistachiolibby If you see a dress design, detail or fabric there that you would like for your Lalaloopsy doll, please send me a convo.
Each item in the shop is handmade and the subtle variances in fabric pattern, buttons, ribbons, lace etc. are part of the unique charm. I will always do my best to assure the highest quality materials and construction.
Last Updated September 15, 2013