NathalieEgea

EGEA, fashion design

Geneva, Switzerland

Announcement    Discover the atmosphere of my collections at www.egea.ch

Announcement

Discover the atmosphere of my collections at www.egea.ch

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Nathalie Egea

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Nathalie Egea

Reviews

Average item review
5 out of 5 stars
(9)
See reviews that mention:
Shipping 2 Customer service 2

About NathalieEgea

Sales 35
On Etsy since 2012

Once upon a time in Geneva...

...There was a girl with a wandering imagination. She loved so much people that she started to dress them. A few collections and wedding dresses later she opened her shop on Etsy. She put in it a lot of love, care and positive energy. And hope you like it!

Then she became very famous and rich and lived happily ever after with her Etsy Family!

Shop members

  • Nathalie EGEA

    Owner, Designer

Shop policies

Last updated on March 13, 2015
Hello!!! Welcome to my Policy Page. Thank you very much for visiting.

I hope to provide answers here for any questions you may have and provide the best service I possibly can. If you have any questions or comments at all, please do not hesitate to contact me, I’d love to hear from you.

I enjoy 100% positive feedback from all my transactions and strive to make sure you have fun, enjoy your item for a very long time !

About my work

I work mostly with silk, which happens to be my favorite. But slowly, I start to work with new natural material such as hemp or cotton. I always look for the best quality!
I love vibrant colors and minimalist shapes and aim to create a piece that will be remembered by anyone who sees it.
But most of all I am seeking the perfect garment or accessory that will be as stunning as comfortable to wear...

And if you want to know more about my work, you can have a look at my website :
www.egea.ch

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you are dissatisfied with your item for any reason, I offer a full refund to you if you contact me within 3 days after receiving your item.

Refunds will be made on the satisfactory return of the item, minus shipping fees.
Returned items must be in the SAME CONDITION as they were received. Please return the item in its original packaging.

Please be aware that shipping charges will not be refunded, only the purchase price of the item(s) that is being returned.

Items lost in the mail due to postal negligence or the wrong shipping address on your account should be taken up with you local post office as I will not offer a refund in such matters. I recommend purchasing insurance and delivery confirmation where available.
Payment
Payment is accepted through PayPal
Shipping
INTERNATIONAL SHIPPING - Please note: I ship via Regular Swiss Post services which does NOT include tracking or insurance. If you would like to add these services to secure your shipment, please convo me.

Also, please be aware that international shipping can take 2-5 weeks.
Outside Switzerland, delivery will vary from country to country.
Generally speaking, packages usually can take 7-10 business days up to 3.5 weeks to deliver. Be aware that delays caused by Custom Offices may be the cause your package is delayed. Unfortunately I have no control over this matter and cannot be held responsible for any delay.

When ordering for special occasions, please take this under consideration!
Additional policies and FAQs
Please note that the essence of a handmade product is that it doesn't look machine made. With natural fabric there are no standard (that's what makes it interresting), so you can expect some irregularities within the fabric which is part of it's essence but are not considered flaws. However, if you should receive a piece that wouldn't fit your expectation, please, let me know! And look at Refund section!