NativeDecorStore
Top shop for gifts.
Buyers bought gifts from this shop and gave them 5-star reviews!
NativeDecorStore is taking a short break
Reviews
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Picture on Mar 21, 2020
1 out of 5 starsDisappointed after waiting for the product arrive it was broken. Not sure why this item was shipped overseas in a cheap flimsy bubble wrap envelope vs a box when there are fragile parts of the wood that can be easily broken. So now I couldn’t even give my gift, very disappointed better care wasn’t thought of to send this.
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jaymemsmith on Jan 26, 2020
2 out of 5 starsProduct good - larger than expected - No instructions but easy enough to figure out
Shipping time - Ordered Dec 2nd | Arrived Jan 26th = almost 8 weeks
The Etsy shipping page says it ships in 2-3 days but you have to read the fine print to see that it “sometimes” takes 2-4 weeks for the product to arrive; however, took double the amount of expected time. -
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Katie on Jan 27, 2018
1 out of 5 starsStill haven’t received my items I placed months ago.
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Vusani responded on Jan 30, 2018
Hi Kroley2, Thank you for your patience so far. As per our discussion in private messages, US postal service is continuing to very slowly process parcels with the latest activity being on the 29th Jan. I am hoping to see more activity over the next few days. Many thanks.
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colterunwin on Jan 27, 2018
1 out of 5 starsWould have given 0 stars but wasn't an option. DO NOT but from this place. Ordered first week of December and had to pay $20 for shipping and it's finally arrived last week of January. Was gaurenteed to be 10 business day. I will never shop from this store again
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Vusani responded on Jan 30, 2018
Hi coleterunwin. Thank you for purchasing this item from me. The US postal service is at fault for this delay as they closed down earlier in Jan due to bad weather and have since been processing parcels at a snail's pace due to the severity of the backlog. While I can't take the credit for what the postal service does, I'd like to apologize for the experience and respect your decision to not support us going forward. Take care.
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Lynne on Jan 19, 2018
1 out of 5 starsIt’s been over 30days and I have not received this item yet. I can’t seem to see the tracking any further than saying it was sent and is now in transit. This is very disappoint. I hope it arrives eventually,
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Vusani responded on Jan 30, 2018
Hi Lynne, My apologies for this experience. As mentioned in our conversation, your item is sitting at JFK customs/US postal service. They are processing orders at a slow pace due to a bottle-neck resulting from bad weather earlier this month. I can confirm that the most recent activity of items being processed by them (despite them not communicating back to us) was on the 29th Jan. Many thanks.
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L on Jan 20, 2020
5 out of 5 starsAlthough the reindeer wine holder took about a month and a half to get to California from South Africa, our friends love it! That's in spite of receiving their gift after the holidays. Would order again (and might just have to get one for ourselves.)
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Dawn on Nov 19, 2018
5 out of 5 starsBought from this shop last holiday time and the work is very good.
Excited to see this Lion which will match our lion wine holder.
Happy purchase! -
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Dawn on Nov 19, 2018
5 out of 5 starsLove this! Great work and the hippo is so sweet. Bought a hippo wine holder last year so this new fellow will have a friend. Make great gifts.
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Maria on Feb 16, 2018
5 out of 5 starsIt’s so cute!! Car wineholder. Shipping took forever but seller was amazing keeping in top of its journey from South Africa to Boston!!
About NativeDecorStore
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Safety first, even in Africa.
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Slow and steady, gets the job done.
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Hand finished to perfection; It takes a village!
A South African craftsman with a penchant for design and quality,
It was in 2015 when I received a cordless drill as a valentines gift that it all started. I couldn't stop drilling holes into things and felt I had to take this further. I would find myself making all sorts of things from a mini chest of drawers to other decor items. Eventually I bought a hobby CNC machine after weeks of tireless research. The machine arrived in bad shape after being shipped across the country and so I set out to rebuild it. Once it was up and running the creative juices started flowing.
Fast forward to a year later and I found myself making history on Mnet's Shark Tank SA TV show. I was the first entrepreneur/craftsman to benefit from a lucrative deal with the astute Gil Oved of The Creative Counsel.
My products are made from high quality sustainable plywood timber including Birch Plywood. Though the majority of my range is flat pack, they are not limited to this style.
My team and I create visually pleasing products that are both innovative and functional using sustainable timber. Our minimalist style, which underpins all of our designs, is mostly inspired by our beautiful country, South Africa.
Ultimately if we can't have fun making it, we won't go down that road.
Shop members
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Vusani Ravele
Owner, Managing Craftsman
Firstly, I'm South African. In 2015 my girlfriend gave me a drill for Valentine's Day. I couldn't stop drilling holes into things and eventually bought a CNC machine. I love design and quality craftsmanship; this is evident from my creations.
Shop policies
Shipping
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Wholesale availability
We would be excited to hear from you. As a young brand that is not very well exposed, one of our goals is to gain international exposure and coverage.
All of our products are available for wholesale. Please direct these queries to info@nativedecor.co.za and I will personally respond to you.
Gift wrapping and packaging
Unfortunately, we do not offer this service at the moment.
Custom and personalised orders
We will only personalize orders should there be significant quantities to warrant the effort and cost of doing so. This is determined at our discretion on a case by case basis.
Shipping time
Please note that while we do our best to deliver your item/s as quickly as possible, the postal service in South Africa as well as in your country may impose delays on your item/s due to customs delays and other unforseen events.
Delays of up to a month and sometimes longer have been known to happen but are not the norm. We have made a lot of provision for these delays but one can normally expect an ETA of 2-4 weeks to most countries from the time that we dispatch.
We will do our best to keep you informed of this should you alert us of a delay after we have provided you with tracking information.