NativeAndPilgrim

NATIVE & PILGRIM

Provo, Utah

NativeAndPilgrim is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

NativeAndPilgrim is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on November 11, 2017

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Native American items in our shop are made by Native Americans. Our culture has fads, trends, and adaptations, just like any other culture. While some items have a more traditional look or purpose, other items may be modern adaptations of a more traditional idea.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
We cannot be responsible for damage or loss during shipping. We have had problems with international packages being broken into and have found no way to prevent it. Because of the unique nature of many of our products, we are unable to replace missing or damaged items. If the item you purchased is not what you expected, please contact us so we can resolve the problem.
Payment
We accept payment through PayPal. If there is a problem, please contact us directly and give us enough time to respond.
Shipping
Items are generally shipped within 2-3 days of being purchased. If you are requesting an international delivery, please contact me. Deliveries outside the United States are generally out of my control once they leave the country and there can be problems with getting through customs and avoiding theft.
Additional policies and FAQs
When time allows, we are open to requests for custom orders and creative projects, so challenge us.

As a general rule, we do not provide mock-ups for projects without a commitment to buy. A lot of work goes into preparing those examples and we've been burned by people asking for mock-ups, and then changes to the design, and then they disappear or decline our bid. We are people of integrity and promise to do everything we can to make your custom project the way you want it. If we can't meet your expectations, we are willing to step aside and cancel the sale.