NaturalSucculents

Gift Boxes | Bridesmaid Gifts | Personalized Gifts

LA, California
150,894 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Items

150894 Sales
 

All Items

Natural Succulents

Contact shop owner

Natural Succulents

Reviews

Average item review
5 out of 5 stars
(15423)
See reviews that mention:
Quality 537 Shipping 3004 Customer service 779

About NaturalSucculents

Sales 150,894
On Etsy since 2018

Flowers Wither, Succulents Live Forever

We learned about Etsy when we wanted to buy a unique gift for a friend, since then, we can't think of anywhere else to buy gifts/items made with love and handcrafted. So, we decided that we would like to be part of this community and sell what we love most (Succulents).

Shop members

  • Nayre

    Owner, Designer

    Mother for a wonderful daughter, love everything green, try to help people to bring more life to their events, send gifts to show love and compassion, we need more love nowadays. My background is Business, Project Management, and lean Manufacturing

Shop policies

More information

Last updated on Aug 28, 2020
Frequently asked questions
What happens if the item arrives damaged?

We hate it when your time arrives in a less than perfect condition, all of our packages are insured. If your item arrives damaged, we will submit a claim with the shipper and try to get you a refund or send the same item again if you so desire. This process takes some time, so we appreciate your patience if that ever happens.

I have an event and need my order by a certain date?

ALWAYS leave a note with the event date if you have an event. This will help us in two ways:
1- If we can't honor that date, we'll immediately inform you so you still have options.
2- If you need to receive it closer to your event date, we'll ship accordingly.

All orders are subject to our disclosed fulfillment period (varies by time of year).

Is your delivery date guaranteed?

No, Please give yourself a few days in case the carrier won't honor their shipping estimate.
No, we can guarantee that we'll ship by the date we promised, and if we didn't, we'll expedite the shipping to compensate for our failure to ship on time. We CAN NOT guarantee what the carrier will do, and we hope you keep that in mind all along, Once we hand them the order, it's out of our hand and we can't control that process. That excludes damaged packages, if your items are damaged, we'll file an insurance claim or refund you for the few damaged items. It's on a case by case bases. But always remember that we're on your side.

My tracking number says “Delivered” but I didn’t get it?

Package theft is on the rise, please make sure you keep track of your package. We are NOT responsible for package theft, this is something your local police station should handle not a small business like us.

Can I purchase 10 gift boxes in one order and send you the addresses?

If you buy 5 or more gift boxes, you can send us a list of recipients and gift messages and we’ll-take care of the rest. Please fill out this sheet and send it back to info@naturalsucculents.com
https://docs.google.com/spreadsheets/d/1D5_M5bxb9aLnTHX1W7T3JWefRWqHj7FyaLkHl86UaiE/edit?usp=sharing

USPS Delays

Dear buyers,
Our customer satisfaction is very important to us & we are proud to be known for our fast fulfillment.
We work very hard to meet our fulfillment time.
However, do not have control over the shipping delays & restrictions that the USPS is currently facing.
The USPS may need more time to deliver due to COVID-19 and Political issues surrounding its operations.
We understand some of you may be frustrated but please know that we are doing everything we can do to get your order(s) out as quickly as possible.
If you have any questions regarding your shipping status to track your package please visit USPS.com
If you have any questions regarding your order please submit a ticker at support.naturalsucculents.com
happy to help!