Heartfelt jewellery gifts and art

Falmouth, United Kingdom · 752 Sales


Heartfelt jewellery gifts and art

Falmouth, United Kingdom 752 Sales On Etsy since 2010

4.5 out of 5 stars

NaturallyHeartfelt is taking a short break

Stephanie Wheeler

Contact shop owner

Stephanie Wheeler


Average item review
4.5 out of 5 stars
Lori Tarbett

Lori Tarbett on Mar 13, 2018

3 out of 5 stars

I ordered this as a birthday present for my mother. As expected, it took quite some time to arrive as I am in Canada. Unfortunately, the locket was broken and the charms continued to fall out. HOWEVER, Stephanie was amazing about refunding the locket and reimbursing the cost of shipping to return it. The refund and shipping reimbursement came almost immediately. Stephanie was very polite and professional, and was concerned that we were happy customers. Some of the best customer service I've ever experienced! Thank you, Stephanie!

View all 132 reviews


Loving where I live, and making what I love ...

~ What I do ~

I make jewellery that uses material from sheet music, poetry and text to create pieces that can inspire or have personal significance.

I have always loved words ... some just catch your heart ... lines of poetry or words of a song can express all that you feel.

My all-time favourite book is The Secret Garden, especially this ...
"Being alive is the Magic. The Magic is in me ... It's in every one of us."

I have come to understand that our thoughts and words (written as well as spoken) are sound energy and can deeply affect our mood and well-being. Certain words can bring positive energy into our life, to empower and uplift.

Using text, poetry and music in my work I enjoy creating one-of-a-kind jewellery that holds symbolic meaning and emotional significance, adding to the unique heart and soul of each piece.

I use reclaimed, damaged or discarded books, whatever suits the piece and makes the connection I am looking for.

~ Where I do it ~

All of my jewellery and lampshades are designed and made by me in my home studio space in Falmouth, beautiful South West Cornwall.

Living in Cornwall means that daily walks along the ever-changing coast path are a delight and an inspiration.

When you buy from me you can be sure that my work is handmade from the heart.

Shop members

  • Stephanie Wheeler

    Owner, Maker, Designer

    I live in beautiful Falmouth, south-west Cornwall and share my home with my lovely lurcher Poppy. We love exploring the fantastic coast and country walks around here.

Shop policies

Last updated on June 25, 2017
Naturally Heartfelt handmade jewellery is created using poetry, text and music. Words (written as well as spoken) are sound energy and carry meaning beyond the immediate word. Using words of positivity can help bring positive energies into our life. Using text, poetry and music in my work I enjoy creating one-of-a-kind jewellery that holds symbolic meaning and emotional significance, adding to the unique heart and soul of each piece.

My handmade jewellery is made to be worn and enjoyed, but please treat with care and keep away from water.

All my creations are handmade by me in Cornwall, UK.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
My aim is that you will be 100% happy with our transaction, so if you are unsatisfied for any reason, I will give you a refund or exchange. Please contact me immediately if you have any problems or queries, and no later than 30 days from the order.
Shipping costs are not refundable except for faulty or damaged items.
Please note that for hygiene reasons earrings cannot be returned.
Custom orders are non-returnable.
I accept PayPal as payment. It's instant and secure to use your debit or credit cards via this method and you do not need to have a PayPal account to use this method of paying. Just follow the checkout procedure on Etsy.

I understand that buyers occasionally change their minds, so if I haven't heard from you regarding payment, I will cancel your sale after 48 hours. I hope you'll visit back again.

++ I will ship to your Etsy address unless you wish me to send to a different address, if so just let me know in the 'message to seller' box at checkout.
Jewellery is sent by First Class Royal Mail for deliveries in the UK and delivery is usually 1-2 days after dispatch. Please let me know if you would like a 'Signed For ' delivery and I will arrange this. Lampshades are sent by courier with signed for delivery 3-5 days after dispatch.

I use standard Air Mail to ship to the USA and delivery time is 5-15 working days - this service is extremely efficient and economical. There is NO TRACKING NUMBER with this service, please let me know if you wish to purchase a tracked and signed shipping upgrade.

Due to an increase in shipping arrival times to various other countries across the world I've had no choice but to send overseas orders (excluding the USA) using International Tracked or Signed For Air Mail. Delivery time is 3-15 working days for this service.

Unfortunately things can go missing in the post.....I will do everything possible to make sure you receive your order but if your order does not arrive I will replace the missing items and re-send them to you once 14 days from the shipping date has passed.
Please let me know within 30 days if your order does not arrive.
If you are concerned about the security of your order please contact me about 'Signed For Delivery' or 'Tracked Delivery' and I can make a listing for the additional service for you to purchase.

INTERNATIONAL CUSTOMERS please take note.....
Many countries apply import taxes and customs fees on all packages over a certain value entering the country. Please be aware that these charges are the responsibility of the purchaser, and you may wish to check these possible additional costs prior to purchase.
Additional policies and FAQs
Payment for a custom order is required in full once we have worked out the details and before the item is made.

All my items are made by me in England, therefore all transactions with Naturally Heartfelt are subject to UK law.