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Shop policies

Last updated on May 9, 2022

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Accepted payment methods

Returns and exchanges
Returns or refunds will be handled on a case by case basis.
Pennsylvania customers, 6% Sales Tax must be added to all non-clothing items sold. Please contact me before purchasing so that I can adjust the price at checkout.

Items must be paid for within two weeks. After that time, if not paid for, the item will be re-listed.

In addition to regular payment methods, NOTS accepts money orders and personal checks. Payments must be made in full and must clear before items are shipped.
While most of the time, orders are shipped the day after purchase, NTOS's "official" policy is that orders will be shipped twice per week. (Weather in this area can sometimes interfere with travel.) If you order over the weekend, the order will be shipped on the following Monday.

Shipping quotes include shipping charges, the cost of packaging and where applicable, insurance and signature confirmation.

For international orders, please contact me for a rate quote. All fees, taxes, duties, etc. are the responsibility of the recipient/buyer.
Additional policies and FAQs
Estimates given for projects are good for 4 weeks from the time they are made. After that, prices are subject to change.