AfterWolf

Handmade dog accessories...Made in England

Brighton, United Kingdom

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Alia Roberts

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Alia Roberts

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Quality 124 Shipping 54 Customer service 67

About AfterWolf

Sales 998
On Etsy since 2015

The After Wolf Story

After Wolf was started by designer Alia Roberts. I wanted to create our dog collars and leads right through from design, production and finishing from our seaside base, in England to ensure a certain level of quality was met all the time with every product.
Our integrity keeps our feet firmly planted in the values that are important to us, quality and style, but not at the expense of functionality and accessibility. We believe in the uniqueness of individuals and that people know what they like and when they recognise quality.
We love what we do, so our work is about finding the beauty in simplicity, quality of materials and traditional crafting skills, along with clean lines that form classic shapes with a strong emphasis on function.
We believe strongly in the art of making something that requires a connection between the maker and the materials used, valuing our traditions and simplicity, which is why we have produced a collection that meets our exacting standards and a trust in the quality of all materials used.

***ABOUT US, DELIVERY AND A BIT MORE……
Us…..
We are made up of Jess and Alia and we have our studio dog, Flower. We work from our studio in Brighton, on the South Coast of England, where we design, make, pack and dispatch our products (and of course make many cups of tea as we go!)

A Bit About The Leather…..
We use a premium vegetable tanned leather, which has quality and will age beautifully. It’s thick, soft, supple, but also has structure and comes from the Tuscany area of Italy. As part of the detailing on the rope leads we use a smooth leather that is perfectly suited for the job. Vegetable tanned leather will vary in colour and have marks that show the life of the cow, again adding a uniqueness to each handmade item. Over time the leather will tell the story of your dogs adventures, absorbing the environment and developing a beautiful patina

Attention To Detail...
All of our leather dog collars and rope leads are hand-cut and hand finished by us.

What You Can Expect From Us….
From the point of order you will receive contact from us and as we make your item from scratch this is the time to let us know if you have any specific requirements-maybe your buying it for your special hound or someone else’s and you need to talk to us about fittings. It's really important to us that we can answer any of your questions so please get in touch with us either before your purchase or after.

Delivery…..
Every order that leaves us is tracked, wherever it's going in the world so we will send you the tracking number and you can watch it on its way to you.

Shop members

  • Alia Roberts

    Owner, Designer, Maker

Shop policies

Last updated on July 5, 2021
Welcome to After Wolf. We create handcrafted Leather dog collars and rope leads for your special hound in your life. Below you'll find all relevant information concerning policies and shipping. If you can't find what you're looking for please send us a conversation.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
All items leaving the After Wolf studio only do so after passing our quality control standards. Each item is packed securely for travel. If your item is damaged in transit please return within 7 days for UK customers and 14 days for international customers from time of receipt.
If you require a refund or exchange please contact us within 3 days of receipt of your goods before returning any goods. Following advice, please return your order within 14 days from time of receipt, unused and undamaged. We will only issue a refund when the item has been returned and it is clear and the condition of the item is as it was when it left the After Wolf studio. All refunds are made back to the payment type used at checkout.

Custom Orders cannot be exchanged, returned or refunded, they can be cancelled within 24 hours after payment

All cancellations must be made within a 24hrs after payment

Please call us if you would like to discuss our Returns and Exchange policy.
Payment
We use Etsy Direct Checkout and Paypal
Shipping
Shipping
SHIPPING ADDRESS 
Buyers are responsible for submitting a shipping address correctly. If an incorrect address is provided we will not be able to refund your order unless the item is returned intact. If the item is returned the buyer is responsible for any cost to reship.


HOW WE SHIP
 Within the UK, we ship everything by Royal Mail, with tracking. We cannot be held responsible for lost or stolen items in the mail. All packages come with tracking so that you can follow your item in the mail. A signature will be required upon delivery. Any problems accessing the tracking details-let me know, so I can contact the courier.


CUSTOM CHARGES IN INTERNATIONAL SHIPPING 
We are not responsible for custom charges, we declare the full value of all items on the customs form and mark it as sold.
INTERNATIONAL BUYERS We ship internationally using UPS. Currently we mark all orders as tracked and insured to ward against any losses which may be suffered at the hands of the postage depots.
DISPATCH TIMESCALES 
We will always try to dispatch your goods as soon as made, but please look at individual products for make times, as these times may vary-as products are made by us. These times are guidelines, so we will endeavour to dispatch your order as soon as it is complete.
DELIVERY METHODS 
Within the UK, orders are sent to you via Royal Mail and will require a signature on delivery. Orders sent within the UK should arrive within 1-2 working days after dispatch, except for outlying areas. Please allow more time for delivery at busy periods like Christmas. Should the recipient not be at the delivery address provided the courier will attempt a second delivery. All orders delivered to the States should arrive within 3 days and all deliveries to the States are delivered with UPS and tracked.
GOODS DAMAGED IN TRANSIT
 Unfortunately, we are not responsible for damage which occurs after the goods have been handed to the postal or courier service. However, should you be unfortunate enough to receive damaged goods, let us know immediately. Please retain all relevant documentation so that we can make an insurance claim against the carrier's insurers. If the parcel you receive is damaged, please note the fact when you sign for it, even before you open the parcel to examine the contents. If you are unable to open the damaged package in the presence of the carrier, make sure that you sign for it as "Damaged package; goods not yet inspected" to warn the carrier that a claim may follow.
Additional policies and FAQs
PLEASE NOTE: Custom Made orders cannot be refunded, due to the nature of it being made to suit your specifications, therefore we would be unable to sell on.
Privacy
Your privacy is very important to us that’s why we do not give any of your information to any third party outside of Etsy. We do not see your payment card details but Etsy does give us access to your name and address details.

More information

Last updated on Jul 10, 2021
Frequently asked questions
Natural Vegetable Tanned Leather

We only use the best Full Grain, Naturally Vegetable Tanned Leather.
This type of leather comes in it's most natural form, being better for the environment. The leather is unique to the animal, holding the scars of the animals lifetime-including growth marks, insect bites and any scrapes the animal might have experienced. In time, the leather will take on a beautiful patina-holding and telling the story of where its owner has been.

We only use the best material...

The leather….Italian Smooth Vegetable
Rope… polypropylene
Dog collars… Leather
Hardware….Solid Brass or Alloys with nickel plating
Delivery….Tracked from the UK

Shipping-the important bit-how long is it going to take to get to you?

UPS SHIPPING-USA delivered in 2-3 days; EU-delivered in 3-5 days; UK-next day delivery; Elsewhere-please ask for specific countries

Can I return my order?

Yes-for further details see our returns policy, as there are exceptions

What is Full Grain Leather?

Full grain refers to the strongest and most durable part of the hide of an animal, which is just below the hair and has not been sanded, buffed or snuffed, which means it displays the more natural characteristics of leather.

As the grain surface is left intact before applying the surface coating, the leather has more fibre strength and durability and as it ages, it will develop a patina over time. Full grain leather often comes with an aniline finish which stains or dyes the leather while still allowing the natural grain to show through, this finish allows the leather to continue to breathe, as opposed to other types of leather which are sanded down and given a thicker finish coat. Full grain is regarded as the highest quality leather.