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NellHazinskiPottery's Shop Announcement

Handmade Porcelain Pottery, wheel thrown and slab built with a loyal attention to function.
Free Shipping in April with a coupon code for customers to receive free shipping for any pot purchased this month. This does not include custom dinnerware made to order. Use the coupon code: SHIPFREE during checkout.
This week I'm featuring custom dinnerware, made in collaboration with you!
Check out my website: www.nellhazinski.com for a broader picture of my work.

NellHazinskiPottery's Shop Policies

Welcome

Thank you for visiting my Etsy store. My actual studio, Milkhouse Studio is located in Phoenixville, Pa, the historic home of many potteries in the 1800's. I teach ceramics at Historic Yellow Springs and make the pots you see in this Etsy shop.
My pots are meant to be used. They are a reflection of my life and values, and yours.
View my website: www.nellhazinski.com

Payment

Payment
Immediate payment through Pay Pal is always appreciated. Money orders and checks are also accepted, and must arrive before the item is shipped. Any Pennsylvania purchases will be charges an additional 6 % sales tax.m

Cancellations must be made within 24 hours.

Shipping

Shipping
Each piece will be carefully packed and shipped out in the United States using USPS Priority insured mail within 3 business days of receiving payment, with expected delivery around 2-3 business days.


Should your item arrive damaged due to shipping, please save all packing material and items broken exactly as it arrived. Contact me as soon as possible and we can work out the return shipping. I will refund you for your purchase or ship you an exchange item.

All other damage from general use will not be considered for return.

Refunds and Exchanges

Refunds and Exchanges

I want you to be pleased with your purchase and use it happily. If you are unhappy with your purchase, you may return it for a refund within 5 days of receiving the item, at your cost of shipping. I will refund your purchase price minus the cost of shipping the item. All sales are final after five days of receipt of purchase.

If your item arrives damaged due to shipping, please save all packing material and items broken exactly as it arrived. Contact me as soon as possible and we can work out the return shipping. I will refund you for your purchase or ship you an exchange item.

All other damage from general use will not be considered for return.

Additional Policies and FAQs

Please contact me if you have any questions about the pieces or shipping/payment policies or want more detailed information about the pots. I If you have a special request, please don't hesitate to ask!
I am happy to accept custom orders, and wholesale orders.

Thank you for your purchase and for your support of my pottery.

Last Updated February 19, 2014