colorful [vintage] living - home decor
NellieFellow's Shop Policies
It is our desire to bring you awesome vintage things at awesome prices.
USPS - All items with a selling price of $10+ will be sent with a delivery confirmation unless other shipping arrangements have been made. This does not apply to international orders.
Items are shipped to the address on the Etsy invoice.
Unfortunately, because of ridiculously high gas prices, our trips to the post office have been set to 2 times a week. However, knowing that you are super excited about receiving your new item I try my very hardest to get it in the mail as soon as humanly possible.
Please keep in mind that the charge for shipping is not simply for what is payed at the post office. It is also handling. It compensates for the cost of supplies, time it takes to package, the stand in line at the post office, etc..
All this to say I do NOT issue refunds on shipping.
ALSO, please do not ask me to ship things that are not media as media mail.
Thank you for understanding. :)
The shipping price listed is a general estimate for, like it says, everywhere else.
If you live somewhere awesome and exotic I reserve the right to send you an invoice for the difference in shipping cost. Thanks for your understanding!
Refunds and Exchanges
So you got an item your not quite happy with.
CLOTHING and SHOES
I understand that ordering clothing online can be tricky.
A refund for the selling price will be issued for shoes and clothing items upon their return.
Request for refund must be made within 10 days of the original post marked date.
The item must be in the same condition it was mailed out in and free of cigarette smell.
Item must be received back within 21 days of the original post marked date.
Buyer pays for return shipping and shipping charges will not be refunded.
*All other sales are final *
Unfortunately accidents do happen and occasionally things get lost or damaged in transit.
If your package was damaged: take pictures of the box before opening! (The post office will want to see the damage so they can work to fix it.)
If your package never arrived please convo me and together we will work out the problem.
Additional Policies and FAQs
Buying vintage items is a great way to help out the environment.
REMEMBER! Keep in mind that 'vintage' means that the item is at least 20 years old and had a previous life. An item in 'excellent' or 'great' vintage condition does NOT necessarily mean it looks like it is brand new. It means that given the items age and history, it looks really, really good.
Last Updated June 25, 2012