NeonBlackOnline

Synthetic dreadlocks, dreads falls, wigs and extensions

Scarborough, United Kingdom · 886 Sales

NeonBlackOnline

Synthetic dreadlocks, dreads falls, wigs and extensions

Scarborough, United Kingdom 886 Sales On Etsy since 2009

5 out of 5 stars
(228)

Shop owner

Janine

Contact

NeonBlackOnline is taking a short break

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Note from shop owner I'll be closed for custom orders for a short time. Please send a message with all enquiries and I'll get back to you asap.

Janine x

Note from shop owner

Last updated on Feb 6, 2018

I'll be closed for custom orders for a short time. Please send a message with all enquiries and I'll get back to you asap.

Janine x

Janine

Contact shop owner

Janine

Reviews

Average item review
5 out of 5 stars
(228)
View all 228 reviews

Updates

Always a popular colour choice for summer but can be made in any colour combo blue_heartsparkling_heart
The shop is reopen and I've added loads of ready made bits for direct sale blue_heart
10 % off everything in store until the end of the week! Loads of ready made accent kits plus all the usual custom items blue_heart

About

This is how it all started....

Based in North East England, we have been 'officially' installing hair extensions since 2001 and selling extensions and related products for almost the same length of time.

Neon Black was originally opened as a gothic and alternative clothing store in early 2002 and from 2003 we have had the website running alongside it.

We've closed down our bricks and mortar store due to my ill health and having a second full time business spreading us too thin. We've exclusivity online now which gives us the flexibility of working around our second business and my health.

We'll be opening a new website shortly selling all the stock from our shop to accompany the more hand made aspects of our business here on Etsy.

If you would like to follow us, you can find us in the following places:

Website - http://neonblackonline.com
Facebook page - http://www.facebook.com/neonblackuk
Twitter - http://twitter.com/NeonBlackUK
Instagram - http://instagram.com/neonblackuk/
Pintrest - http://pinterest.com/neonblackuk/

J. x

Shop members

  • Janine

    Owner, Maker, Designer, Curator

    Self employed since 2001 - Owner of 2 (very different) businesses - Loves cats, crafting, crocheting, cooking, cosplay - Bullet journal and organising enthusiast

Shop policies

More information

Last updated on Feb 21, 2017
Frequently asked questions
Custom and personalised orders

We're happy to accept customisation on any of our products, please get in touch with any changes or enquiries.

Sizing details

All our dreads are measured in inches - they come in three standard sizes - 12-13 inches, 16-18 inches and 22-24 inches. If you need a specific size not listed, please get in touch and we can arrange a custom order.

Care instructions

Care instructions and a link to a tutorial will be emailed and included with all packages.

Wholesale availability

We are willing to work out larger orders for resale - please contact for more information.

How long will my order take?

Please check the shop announcement for current custom order time. As 95% of our orders are made from scratch, the timing can vary depending on how many orders we have on at any time. Please note we cannot 'bump' your order, all orders are made in order of payment and order date. If you need an item for a specific event, please get it touch to discuss it and we'll do our best to fit it in. We may be able to do rush orders for an extra fee, but it depends on current work load.

My order has been shipped but hasn't arrived!

We are based in the UK and this is reflected in shipping times.
The majority of our customers are in the US and Canada and the shipping time can vary quite drastically. Unfortunately our postal service cannot guarantee shipping time and we can only get tracking with larger orders (due to it being very expensive, if you'd like to pay the extra with smaller orders, this can be arranged).
In the 13 years we've been selling online, we've not had an international order vanish, sometimes they just take longer than expected and unfortunately this is out of our hands. Shipping outside of Europe can be anything from 5 working days to 5 weeks, usually it's closer to the first but things like customs and import can cause a delay.

Returns

We cannot accept returns on custom made items, hair extensions or wigs due to hygiene regulations. If you feel your order is drastically not as described or is faulty, do get in touch and we can discuss a solution.

Deposit scheme

We are happy to create a payment plan for all our wigs and larger dread orders. A 25% (non refundable) deposit is required to begin work. Send a message for more information.

Why hasn't my order been sent yet?

Is it a custom made order? Most of our listings are hand made after you order. If so, the information regarding manufacture and shipping time is stated in the listing you purchased. You will see your estimated shipping date next to your order under 'purchases'. If it's a ready made item, please get in touch.