NeonLoversUK

Cool rave gear with a twist!

London, United Kingdom

Announcement    Looking for some fun and uplifting clothing for your next rave, convention or festival? Looking for that quote to brighten up your day? Check out our Neon Lovers shop; home of a cool fashion brand to make you more than just shine, sparkle! Are you a Neon Lover?

Announcement

Last updated on Oct 5, 2021

Looking for some fun and uplifting clothing for your next rave, convention or festival? Looking for that quote to brighten up your day? Check out our Neon Lovers shop; home of a cool fashion brand to make you more than just shine, sparkle! Are you a Neon Lover?

Items

19 Sales

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Ziggy Newman

Contact shop owner

Ziggy Newman

Reviews

Average item review
5 out of 5 stars
(6)
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About NeonLoversUK

Sales 19
On Etsy since 2013

Neon Lovers: Cool rave gear with a twist!

Shop members

  • Ziggy Newman

    Owner, Designer

Production partners

  • Printful

    NC, United States

    print on demand service offering print on various products

Shop policies

Last updated on Jan 16, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Jun 23, 2022

Frequently asked questions

Where will my order ship from?

For the production of our products we work with an on-demand order fulfillment company with facilities worldwide!


PLEASE NOTE: due to working with an external production partner, we cannot guarantee items by certain deadline. If you require an item by certain date, please order within plenty of time to allow for fulfilment and shipping to take place (a minimum of one month is recommended and a minimum of two months is advised during peak shopping times i.e Halloween and Christmas).

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbour's, get in touch with us at neonloverssales@gmail.com or via Etsy messaging with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

How are your products made?

For all of our products we work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

Please view items individually for our return policy and shipping information.

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at neonloverssales@gmail.com or via Etsy messaging.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at neonloverssales@gmail.com or via Etsy messaging within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

What’s your return policy?

On all products produced by our print-on-demand partner, we do not offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at neonloverssales@gmail.com or via Etsy messaging.

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at neonloverssales@gmail.com or via Etsy messaging with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges unless for the reasons mentioned above. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item (if applicable) listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at neonloverssales@gmail.com or via Etsy messaging within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Can I request a custom individual order?

Unfortunately, due to working with external production partners, individual custom orders are not possible at this time. However if you have a request for a product or are interested in stocking our products in bulk, please contact us directly at neonloverssales@gmail.com or via Etsy messaging to discuss.