Information We Collect

To fulfil your order, you must provide NeonLoversUK with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewellery, for example), if you contact us directly.

Why We Need Your Information and How We Use It

NeonLoversUK rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. We use your information to provide the services you requested and our my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. NeonLoversUK use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. NeonLoversUK share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. NeonLoversUK share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. NeonLoversUK engage certain trusted third parties to perform functions and provide services to our shop, such as production partners and delivery companies. NeonLoversUK will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, NeonLovers may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

NeonLoversUK retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. NeonLoversUK generally keep your data for the following time period: 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. NeonLoversUK describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) NeonLoversUk will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, NeonLoversUK will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Transfers of Personal Information Outside the EU

NeonLoversUK may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If NeonLoversUK are deemed to transfer information about you outside of the EU, we rely on the policy of our third-party services and production partners . Please view the third-party provider's individual privacy policy for more information.

How to Contact Us

For purposes of EU data protection law, NeonLoversUK are the data controller of your personal information. If you have any questions or concerns, you may contact us at neonloverssales@gmail.com. Alternately, you may contact Etsy directly at Etsy.com/help for assistance.

Copyright and References Made On Products

Unless otherwise indicated, all the names, characters, businesses, places, events and incidents used or referenced within our products or designs are either the product of the NeonLoversUK business owner's imagination or used in a fictitious manner. Any resemblance to actual persons, living or dead, or actual events is purely coincidental.

All designs, artwork and related content provided by NeonLoversUK is copyright of Zonic Productions - ©2016. All rights reserved.

Any redistribution or reproduction of part or all of our content in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.