Illinois City, Illinois · 46 Sales


Illinois City, Illinois 46 Sales On Etsy since 2010

0 out of 5 stars

NeraDesigns is taking a short break


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No reviews in the last year
AJ Inzana

AJ Inzana on Jan 3, 2015

5 out of 5 stars

This is a great robe! My wife absolutely loves it. Communication was great with Nera and shipped promptly. Thanks Again!

Anonymous on Apr 30, 2013

1 out of 5 stars

No follow up. I did not receive the item though my card was charged. No contact at all from seller. Poor customer service.

View all 18 reviews

Shop policies

Last updated on February 4, 2011
Hello and Welcome to NeraDesigns.

I thank you for visiting my store and sincerely hope that you are enjoying my creations.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
I currently accept only PayPal as the preferred source of payment.
Note : You do not need a PayPal account to pay with a credit/debit card.

Payment must be made within 48 hours of purchase.

All orders will be shipped once payment has been cleared.

Are you new to Etsy? Want help with the check out process? See this tutorial
My turnaround time is 2-3 business days after receipt of payment(except for weekends and holidays). I will make every effort to make the transactions smooth and easy. Custom orders may take longer, I will keep in touch with you. I will let you know if there are any unexpected delays.

Packages will be sent to the address given on your ETSY shipping form. If this is not the correct address, or you require the package to be shipped to another address please e-mail me immediately after checkout. I WILL NOT be held responsible if your order has been shipped to the wrong address due to address being incorrect. PLEASE SPECIFY THE NAME AND ADDRESS CLEARLY

I will use the Registered Mail services of the Indian Post.

Method - 7-10 Day Air Shipping. All orders that will be shipped from India. (I will mention where item is located in INDIA or US)
I normally ship within 3-5 days from the date of receipt of payment unless mentioned otherwise. (I need time to inquire postal rate and get right package to ship item.)
For Indian orders, Standard Courier Services will be used.
SHIPPING within the USA:
All packages are shipped through USPS.

The shipping charges are calculated by charging the highest shipping price first, then adding each additional item with the secondary shipping cost. If you have any questions please let me know.
Refunds and Exchanges
Damaged Goods:
Entire Order Value would be refunded if you receive the products truly in damaged condition. The intimation of damage should be received by us within 48 hours of delivery with PHOTOGRAPHS. The refunds would be processed after the products are returned within 15 days from the date of receipt of shipment.

IF I have same item then alternatively a free replacement can be sent if the claim of damage is agreed. (Please note: some products are made once and not in mass production. Therefore some items can not be replaced.)

For Goods Purchased During Sale, Free shipping deals or Custom Orders:
No Returns will be accepted for goods purchased during Sale, Free shipping deals and Special Offers. Returns for Custom Orders specially made for you based on your custom size, color or design will also not be accepted. All Sale, Free shipping deals or Custom Orders are Final Sale.

Return of Goods for Size or Color Matches:
No Returns will be accepted for goods which do not fit your size or color requirements. The goods delivered to you will be exactly as per the size, color and design you see in the pictures on the respective product listings.
Additional policies and FAQs
Washing and Ironing Policy:
I strictly suggest dry cleaning for all our products. The products should be ironed inside-out to assure no damage or stain to fabric or embellishments.

Jewelry Care:
Remove jewelry before going to shower, washing hands, or swimming. Also, avoid contact with cosmetics and perfume as the chemicals in these products can damage metals and stones.

How to store Jewelry:
Moisture (and humidity) is can damage crystals and metal, so a cool and dry storage area is preferred. Bathrooms are not a good place to store the jewelry. Even dust can be corrosive, so keeping jewelry in a jewelry box
Customized Product requests are accepted via email. If your purchase is a gift and you wish to send a personalized note along with it then do let me know as soon as you place the order.