JulietAndOliver

Unique Diamond Engagement Rings Handmade Wedding Rings

1555 Sales

JulietAndOliver

Unique Diamond Engagement Rings Handmade Wedding Rings

1555 Sales On Etsy since 2010

5 out of 5 stars
(443)
Shop owner

Noa Simon

Contact

Announcement   Discover nature friendly handmade wedding rings and unique engagement rings. We offer diamond engagement rings, nickel free jewelry and more…
(¯`·.¸¸.·´¯`·.¸¸.-> <-.¸¸.·´¯`·.¸¸.·´¯)

The opening of our new 'Juliet&Oliver' jewelry studio in LA has been delayed. Until then we are shipping all items from our studio in Israel.

(¯`·.¸¸.·´¯`·.¸¸.-> <-.¸¸.·´¯`·.¸¸.·´¯)


Here you can find high heirloom quality handmade wedding band, engagement rings and more.
You can also create and design your custom piece.
Each piece is made with love and with all the passion that we have for our job.
We believe that the foundation for long standing relationships with our customers is to offer the quality, selection, value, and service that our customers deserve, in a risk-free shopping environment.

Announcement

Discover nature friendly handmade wedding rings and unique engagement rings. We offer diamond engagement rings, nickel free jewelry and more…
(¯`·.¸¸.·´¯`·.¸¸.-> <-.¸¸.·´¯`·.¸¸.·´¯)

The opening of our new 'Juliet&Oliver' jewelry studio in LA has been delayed. Until then we are shipping all items from our studio in Israel.

(¯`·.¸¸.·´¯`·.¸¸.-> <-.¸¸.·´¯`·.¸¸.·´¯)


Here you can find high heirloom quality handmade wedding band, engagement rings and more.
You can also create and design your custom piece.
Each piece is made with love and with all the passion that we have for our job.
We believe that the foundation for long standing relationships with our customers is to offer the quality, selection, value, and service that our customers deserve, in a risk-free shopping environment.

Noa Simon

Contact shop owner

Noa Simon

Reviews

Average item review
5 out of 5 stars
(443)
Patrick

Patrick on Sep 25, 2016

5 out of 5 stars

A non-standard engagement ring for a fairly non-standard woman. I can hardly express my gratitude for the time, care and skill shown in making this very detailed ring. Noa asked all the right questions, presented several mock-ups, and ultimately made one woman extremely happy. Thanks so much for all your help!

Sean

Sean on Sep 13, 2016

5 out of 5 stars

Let me tell you, I was skeptical of going through a non-"big name" jeweler. But I was totally wrong. The ring is gorgeous. It's elegant and it fits my fiancé's personality and style so well. Of all the rings that I looked at, this is by far the most beautiful!

View all 443 reviews

Updates

White and rose gold. Side by side ring. heart

Tagged in this photo

Gorgeous red wine garnet on top a diamond setting

Tagged in this photo

Christmas 2015 santasparkling_heartchristmas_tree

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View all 18 updates

About

In Dreams & In Love There Are NO Impossibilities

WHO WE ARE

Juliet&Oliver is a full-service, ethical and eco-friendly jewelry studio which specializes in handmade gold and gemstone jewelry emanating from morally-conscious pure resourcing. Juliet & Oliver Co-Founders Victoria and Yaron Cesana.

OUR VALUES

We are dedicated to preserving the tradition of hand-made jewelry with an emphasis on high quality and innovative design.
We believe we have a responsibility to restore balance by replenishing what we have taken from nature.

OUR MISSION

Our mission at Juliet&Oliver is to create beautiful jewelry which upholds the traditions of handmade jewelry design and provides a more eco-friendly alternative to otherwise environmentally harmful jewelry production.

ECO-FRIENDLY PACKAGING

Keeping with our goal of eco-friendly production, Juliet&Oliver is committed to eco-friendly packaging, using recycled and eco-friendly materials for all packaging.

NICKEL-FREE RECYCLED METALS

Our commitment to nickel-free production also stems from our recognition of the harmful effects of heavy metals such as nickel on both humans and animals.

PLANT A TREE!

Juliet&Oliver donates 5% of all profits to eco-conscious organizations for planting trees and conserving forests.

FAIR TRADE

In the spirit of raising awareness and promoting ethical and eco-friendly jewelry production, Juliet&Oliver is committed to engaging in and supporting the efforts of Fair Trade initiatives worldwide.

DESIGN YOUR OWN CUSTOM RING

Did you find a Juliet&Oliver design that you love but want to make your own? Customize any Juliet&Oliver existing designs to add your own personal touch to your jewelry!

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Shop members
  • Noa Simon

    Owner, Customer Service, Designer

  • Yaron Cesana

    Owner, Designer, Photographer

  • Victoria Cesana

    Owner, Designer, Creator

  • David.R

    Jeweler, Creator

Shop policies

Last updated on April 12, 2016
Welcome to juliet&oliver!
Here you can find high heirloom quality handmade wedding band, engagement rings and more.
You can also create and design your custom piece.
Each piece is made with love and with all the passion that we have for our job.
We believe that the foundation for long standing relationships with our customers is to offer the quality, selection, value, and service that our customers deserve, in a risk-free shopping environment.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
At this time we only accept payment by PayPal.
Shipping
***In order to offer our customers the highest standards at prices that fit every budget, all items are shipped directly from our studio located in Israel. ***

We guarantee each item we provide is made according to the American jewelry industry's highest ethical standards.

FREE worldwide shipping, handling and insurance.

It usually takes 7 to 30 business days to custom-make a ring from the time of order, and another 5-7 business days to arrive from shipping date to most U.S. cities.
Traceable at USPS.COM
Refunds and Exchanges
♥ Risk-Free 30-Day Returns

Enjoy 30 days to get opinions from friends and family so you can be 100% sure of your purchase.

♥ 100% Refund

If you are not fully satisfied with your purchase, return it in its original, unworn condition for a 100% refund. No restocking fee.

♥ Lifetime Warranty

As we are committed to ensuring the quality of your purchase, we will repair and maintain your jewelry for a lifetime.

♥ Free Shipping

Purchase any item and we will ship it to you for free.

♥ We guarantee the items we sell are as described, of genuine precious metal and gemstones, and of consistent high quality and value. We stand behind every item. We sell with a 100% satisfaction guarantee and hope that your jewelry purchase exceeds your expectations.


******Refund Policy******

Before placing your order, please keep in mind that since each piece is hand-made, no two items will ever be exactly alike- there may be slight variation in colors, shape and measurements.

Items 'ON SALE', Custom orders and items that have been worn, resized, engraved, altered, set with gemstones, or otherwise damaged or altered in any way by you or your jeweler can NOT be accepted for return.

Item must be shipped back within 30 days from the date it was received in order and in new unworn condition to be eligible for a refund. The original security tag must be attached to the item in order to receive a refund.

Buyer is responsible for shipping costs incurred when shipping returned items.


*****Return Instructions*****

ALL returns, exchanges or credits must be previously authorized.

Please do NOT use Express services such as USPS express, EMS, FedEx etc. If an item is returned via Express Mail or not per my shipping instructions, the package will not be accepted and will be returned to sender.

Item must be returned by registered insured mail with a tracking number.

Item should be packed carefully, using similar packaging as used when item was originally shipped to you, including any protective wrapping.

Item must be returned undamaged and in original condition.

Place the item snugly inside a NEW, not reused, cardboard shipping BOX, and securely cover the entire box with PAPER mailing tape. Boxes are available at most U.S. Post Offices.

Address the package to our secure return mailing address which will be sent to you.
PLEASE NOTE: You should NOT write Noa Simon, jewelry, diamonds or other luxury-related words anywhere on the package, as this invites possible theft of the package.

For your security, all returns will be processed after our laboratory inspects and verifies the condition of the item, and we will call or e-mail you upon receipt of the returned merchandise.

We do not take responsibility for any personal or third party losses.

******Resizing A Ring*******

To avoid the disappointment and expense of receiving an incorrect size, please be sure of your ring size before placing your order.

When purchasing a band ring, We strongly recommend trying on a wide ring in person at a jewelry store before placing your order, as wide bands fit snugly and customers generally order 1 - 1.5 sizes LARGER than their normal ring size in bands over 5 millimeters wide.

Additional cost will be applied for exchanges or if a new ring needs to be made.



*****Lifetime Warranty*****

All jewelry purchased from our Etsy shop is warranted for Lifetime.

If you ever experience a problem with an item purchased from me, you can send it back for inspection. If the problem is found to be a structural or manufacturing defect, we will repair or replace your item at no charge. If your jewelry item has been damaged due to routine wear and tear, we can repair your item at my cost.

Please note the warranty does not include excessive wear and tear and/or physical/accidental abuse, loss and theft. Additionally the warranty does not cover loss of gemstones or improper repair; alterations by other jewelers will void this warranty.

***In order to offer our customers the highest standards at prices that fit every budget, all items are shipped directly from our studio located in Israel. ***
Additional policies and FAQs
In order to offer our customers the highest standards at prices that fit every budget, all items are shipped directly from our studio located in Israel.

We guarantee each item we provide is made according to the American jewelry industry's highest ethical standards.

Photos are enlarged to show detail, therefore, jewelry and gemstones may appear larger than actual size. Please refer to the description for actual dimensions.

Customers outside the US, please note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Do not confuse them for additional shipping charges.

Customs charges are applied to imports into the EU with a value over 15 pounds for VAT (Import from the Channel islands the value is 0 pounds). All items valued over 135 pounds will attract import duty. Imported gifts valued over 40 pounds sent between private individuals will also attract VAT.

Your purchase is protected by PayPal Buyer Protection. If your item arrives damaged, significantly different than described, or not at all, you may be able to recover your payments.

*****Frequently Asked Questions*****

Q: Is your Jewelry imported?
A: No, all of the jewelry is handmade by me in my studio located in Israel.

Q: How long will my jewelry take to be made?
A: Please allow 7-14 business days before shipping, as we do not carry a stock.

Q: I've never purchased items from international sellers, is it reliable?
A: Generally there is no difference in the purchasing process and delivery between Israel and the United States, save a couple of thousand miles! Furthermore, purchases made outside the US are not subject to any sales tax due to a free trade agreement between the US and Israel.

Q: Should I anticipate any additional charges due to an international transaction?
A: There should be no additional charges in addition to the item cost, shipping, handling and insurance.

Q: I recently saw a 14k yellow gold and turquoise ring but I prefer it in 14k white gold set with tourmaline, can you do that for me?
A: We are very flexible and we can accommodate almost any request concerning metal, stone or size. Please message me with your request before purchasing to determine the availability and if there is any additional cost.

Q: Where are you located?
A: Our products are designed and manufactured by hand in my studio located in Israel. They are made from white, yellow or rose gold with selected top quality gemstones. Our jewelry is made for a lifetime of wear.

Q: I see you have a large jewelry collection; do you have all of the items in stock? How soon will I get my item after I ordered it?
A: Most of our items are made to order, we don’t generally carry them in stock. This allows me the freedom to produce custom-made styles, with different materials and combinations according to your requests. It normally takes about 10-20 days for us to make your items and takes another 5-7 days to ship to most large US cities via EMS (Express Mail Service). Please note during high seasons such as Christmas it may take longer for items to arrive.

Q: Do you guarantee for order arriving time?
A: We can't guarantee the delivery time since there are many factors. We ship out packages from our studio within 10-20 days, once shipped it will take an additional 5-7 days before arrival. Please note while uncommon occasionally our packages are inspected by customs which can cause delays in arrival. Also, once shipped we will email you a tracking number for you to locate your package.
No shipping to P.O. Boxes. A.P.O. and F.P.O. addresses.

Q: How can I select my ring size?
A: Please include your size at the "message to seller" during checkout. The price is for rings up to US size 9 (nine). Larger ring sizes (and longer necklace chains) will require an additional payment. This is due to the fact that more material must be used to create your items, causing an increase in price.

Q: How will I know whether you received my order that I placed on the web?
A: After you submit your order I will send a confirmation email in 1-3 business days.

Q: What is your position on Conflict Diamonds?
A: It is one of my goals to work towards ensuring that conflict diamonds and resources are no longer readily available. On principle I do not use diamonds that have any relation or connection to Conflict Diamonds. All of the diamonds I use must pass a careful import and inspection process in Israel, which has some of the strictest regulations regarding the import and use of diamonds and where purchasing or using conflict diamonds is illegal. I buy diamonds ONLY from suppliers that are NOT involved in funding conflict and which are in compliance with Israel Trade law and United Nations Resolutions regarding such funding.

Q: Is my personal information secure?
A: We process all of our orders through the PayPal Secure Server, which utilizes the highest state-of-the-art industry standard Secure Socket Layer (SSL) encryption technology to protect all personal information for secure e-commerce transactions. It encrypts all of your personal information including credit card number, name and address, so that it cannot be read as the information travels over the Internet.

Millions of online orders are processed safely through PayPal every year. What this all means is that our customers can buy with confidence knowing that their credit card information is EXTREMELY safe and protected by the highest level of technology available. We also do not send unsolicited e-mail and NEVER sell or share any customer information with anyone.

Q: Why does my order require a signature upon arrival?
A: Your order requires an adult signature because all orders are sent insured for your protection, and both the United States Post Office and the private insurance company that insures our shipments require that an adult at your shipping address signs for your insured package.

Contact us: service [!at] julietoliver.com

We are 7 hours ahead of EST time zone and 10 hours ahead of Pacific time.

©2007-2016 Juliet and Oliver. All Rights Reserved.
All images, photos, content listings and items are not to be used without express written permission or consent.