Reviews
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johnnycurtis on Jan 10, 2017
1 out of 5 starsDue to customs holding back the parcel, we had to wait 3 weeks for delivery to arrive - and pay an extra fee! It took 8 emails back and forth to seller before they would help. After all that, my wife opened the parcel on Xmas day and the poster is smudged in various places, even has a black line through the writing. Absolute waste of time and money, now having to source the same poster elsewhere as can not use the one bought here. Very disappointed and would, unfortunately, not recommend seller. Expected much more from this site.
Neue responded on Jan 23, 2017
Hi Jonny! We've discuss this issue before as all buyers responsible for paying any international Tax fee. In your case, our team have agreed on bare half the cost of the extra charge you've paid, we've already sending you the fees. For delivery time frame, 3 weeks is the standard delivery for international shipping, sorry if you not read the shipping terms before purchase order. We have sold hundreds of the same print, the print is designed with vintage distress texture, I believe is not what you mention "smudged" in the prints, you can look carefully from the preview picture. However, if the prints is damage, bend or any other kind of delivery damage happen, you can always contact us with sending us a picture of the damage prints, we are happily accept return and replace.
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Tynski21 on Nov 17, 2016
1 out of 5 starsIt is a $3 dollar product!!
Neue responded on Nov 23, 2016
Sorry to know that you having difficult time on your purchase experience. I believe there was a misunderstanding happened on your orders. We're happy to accept return and refund whenever possible. Please contact us with more information.
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ejrodenbeck on Oct 10, 2016
3 out of 5 starsWhen I opened the package I pulled out the poster and thought, "this is cool." My second thought was, "I paid $20 for this? That seems excessive."
Neue responded on Oct 10, 2016
Hello Emily, if you have any question about your order please get in touch with our teams, we will help to improve your shop experience with us.
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Elizabeth on Sep 6, 2016
5 out of 5 starsReally nice quality print and original graphic -- already up on the wall!
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