Original Handprinted and Handmade Items from Vermont
NewDuds' Shop Policies
Our business New Duds is a collaborative effort between my husband Torrey and myself, Tessa. We strive to make clean, bright and fun functional artwork.
We think it’s really important to make our own original designs and artwork for our pieces. We like to start from scratch and see where that leads. All of our shirt designs are hand drawn and scanned or digitally drawn by Torrey. We think you deserve something original and unique.
For a quick how-to about buying on Etsy, check this out: http://www.etsy.com/help_guide_checkout.php
Items are shipped on Tuesdays and Fridays. All items are in stock so will get to you in a timely manner. When is busy we ship more often.
Unless told otherwise we will ship to your Etsy address.
Shipping is done mostly USPS. Large orders may go UPS. We do ship internationally, let me know in a conversation and we will add the shipping based on where you are. Its exciting to get orders from far away so don't be shy.
All customs forms are marked as "Merchandise" and specified with the actual retail value displayed. Any and all duties, customs fees and applicable taxes that may be incurred are the responsibility of the customer.
Most packages shipped outside of the US will arrive in 6-10 business days. However, if a package is held up in customs, it may take up to 8 weeks to be delivered. If the delivery of your package is delayed beyond the 6-10 business days, please call your local Post Office and local Customs office to inquire about the status of your non-delivered package.
Please let me know in the message to seller if you item is a gift. We can add a note if you would like and send it directly to the recipient!
To save paper and the world I do not include receipts with the orders. Paypal has its own printable receipt system. However if you would like one just let me know, I will gladly add it.
Refunds and Exchanges
We like to resolve most issues on a case by case basis so feel free to send us a convo or email at newduds [!at] gmail.com
We do gladly accept exchanges for size issues on our clothing. Please send back the tee with a note to what size you would prefer and we will send the proper size back. We will cover the shipping back to you if you ship it to us. A simple envelope, shipped USPS, is usually the most economic option.
Our address is:
450 Weaver St
Winooski VT 05404
For other questions please contact us, don't worry we don't bite! And will try to help the best we can.
Additional Policies and FAQs
Wholesale interest? If you own a Brick and Mortar shop send me a convo, or an email to newduds [!at] gmail.com. I'd love to hear from you. Sorry we do not wholesale to online retailers and for the most part do not to consignment.
Last Updated June 12, 2014