NewMoonStudio's Shop Policies
Welcome to NewMoonStudio’s policy page.
Thanks for looking around my shop!
I prefer PayPal. I find it is easiest and quickest so that I can send your item right away.
Please make the payments within three days.
If PayPal isn't an option for you, I can't accept personal checks but money orders are okay.
Notice: All customers in Rhode Island are charged 7.00% for sales tax. (Sorry)
I take great care in packing each purchase so it arrives safely.I use Bubble Wraps and Peanuts for my packages. I use only bubble wrap for single magnet orders.
I will ship your item within 3-5 business days of purchase. Let me know on check out if you have a deadline.
I ship first class through USPS unless your items weighs over 13 oz than it will ship through USPS Priority mail or UPS Ground. Delivery confirmation is included for most US residents. If you would like to add insurance, please send me a note.
If your Etsy and PayPal addresses differ, please let me know which one to use in the “message to seller” note during checkout. If you do not notify me I will ship the item to the address furnished during Etsy checkout.
All items will be shipped by United State
Refunds and Exchanges
My main concern is your happiness with my items. If for any reason you are not happy please let me know right away so we can work out a solution. Refund request must be made within 3 days of receipt of your item.I am open for you to return the item in its original condition within 10 days and I'll refund your money. I can't however, refund shipping costs.
Last Updated February 3, 2011