NewMoonStudio

Ceramic Dinnerware Homeware Decor Gift Wedding Registry

3865 Sales

NewMoonStudio

Ceramic Dinnerware Homeware Decor Gift Wedding Registry

3865 Sales On Etsy since 2008

5 out of 5 stars
(944)

Announcement   Handmade Porcelain and Stoneware Ceramics. Focusing on the Dinnerware , Decorative and Functional Home ware. Studio is open to any custom inquiries and Wedding Registries. Thank you!

Like us on Facebook : https://www.facebook.com/pages/New-Moon-Studio/60168379680

My favorite shops: http://floweredsky.etsy.com - http://housejewels.etsy.com

Announcement

Handmade Porcelain and Stoneware Ceramics. Focusing on the Dinnerware , Decorative and Functional Home ware. Studio is open to any custom inquiries and Wedding Registries. Thank you!

Like us on Facebook : https://www.facebook.com/pages/New-Moon-Studio/60168379680

My favorite shops: http://floweredsky.etsy.com - http://housejewels.etsy.com

Hilal Minda

Contact shop owner

Hilal Minda

One Dandelion Porcelain Mug - MADE TO ORDER
US$32.00
View all 78 items

Reviews

Average item review
5 out of 5 stars
(944)
Peri Reich

Peri Reich on Jul 22, 2016

2 out of 5 stars

I'm not leaving a review for the item, but for the customer service. The process time for any of these items says 3-4 weeks. If you're looking to have your item in 3-4 weeks, I wouldn't recommend purchasing from this shop, but from another shop. It took 8 weeks for my friends mother to receive the item. I used my Etsy account to purchase this gift for someone else and didn't think his mother would ever receive it. If someone is delayed and know they are delayed, they should let their customers know and this shop failed to do so. I had to reach out multiple times to find out the status of my order. I was told it would be shipped out a few different times and each time there was an excuse to why it wasn't shipped out. It seems I'm not the only person who has had an issue with delays and customer service. Buyer beware.

Hilal

Hilal responded on Jul 22, 2016

"Made to order" bowl was purchased on Jun 1st, shipped on July 19th, processing time is 4 weeks. I make handmade items and it has to be perfect before I ship them out. Sometimes delays happens with the ceramic process and I do let my customers know. In this case my studio troubles were "excuse" for the customer. It was a fact that I had a kiln trouble and I cerated a beautiful bowl when it was fixed ( I was lucky that it was fixed). I could have refund the buyer, no problem, but they wanted to receive the bowl. It was an unpleasant experience but I still have completed the order. I am in this small business for 20 years now. This is a one person operated business. I cannot make everyone happy but doing my best to do so. At the end I offer the best handmade products.

View all 944 reviews

About

Journey in Clay

I have always loved to play with clay since I was a little girl. One of my favorite childhood memories is of making miniature cups and bowls from our garden soil. My mother encouraged me from an early age to pursue a career in the visual arts.

I attended Marmara University of Fine Arts in Istanbul, Turkey from 1996 to 2000 and received my Bachelor of Fine Arts Degree in Ceramics. I also studied Architecture and Engineering Technology at New England Institute of Technology in Warwick, RI from 2004 to 2006.

After graduating in 2000, I opened my studio, New Moon Ceramics and have exhibited my work both nationally and internationally. I have participated in numerous arts and crafts shows in New England, New York, and Pennsylvania. My work is also displayed in stores and galleries nationwide. My primary focus has been to create both sculptural and functional ceramics collections inspired by natural elements and organic forms as well as the use of contrasting combinations of bold colors, textures and patterns.

I currently live and create my artwork in Providence RI with my son Alexander.

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Shop members
  • Hilal

    Owner, Assistant

    I attended Marmara University of Fine Arts in Istanbul, Turkey and received my BFA in Ceramics, in 2001. I also studied Architecture and Engineering Technology at New England Institute of Technology in Warwick, RI from 2004 to 2006.

Shop policies

Last updated on February 3, 2011
Welcome to NewMoonStudio’s policy page.
Thanks for looking around my shop!

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
Payment
I prefer PayPal. I find it is easiest and quickest so that I can send your item right away.

Please make the payments within three days.

If PayPal isn't an option for you, I can't accept personal checks but money orders are okay.
Notice: All customers in Rhode Island are charged 7.00% for sales tax. (Sorry)
Shipping
I take great care in packing each purchase so it arrives safely.I use Bubble Wraps and Peanuts for my packages. I use only bubble wrap for single magnet orders.
I will ship your item within 3-5 business days of purchase. Let me know on check out if you have a deadline.
I ship first class through USPS unless your items weighs over 13 oz than it will ship through USPS Priority mail or UPS Ground. Delivery confirmation is included for most US residents. If you would like to add insurance, please send me a note.
If your Etsy and PayPal addresses differ, please let me know which one to use in the “message to seller” note during checkout. If you do not notify me I will ship the item to the address furnished during Etsy checkout.
All items will be shipped by United State
Refunds and Exchanges
My main concern is your happiness with my items. If for any reason you are not happy please let me know right away so we can work out a solution. Refund request must be made within 3 days of receipt of your item.I am open for you to return the item in its original condition within 10 days and I'll refund your money. I can't however, refund shipping costs.