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Reviews
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Luna on Aug 11, 2026
5 out of 5 starsFast shipping and a high-quality magnetic menu display! It really elevated my booth setup, and I’ll definitely be ordering more in different shapes. Highly recommend!
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Etsy buyer on Aug 5, 2026
5 out of 5 starsDid not arrive in time for intended use even though I specifically asked if it would.
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Jamie on May 21, 2026
5 out of 5 starsMy sign is perfect! It will look adorable in the coffee shop!
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Bec on May 20, 2026
5 out of 5 starsJun and his team were incredibly helpful throughout the whole process! He helped me customise my 5 signs so they all matched perfectly and suited the different spaces I needed them for. He was always quick to respond to questions and enquiries, and the products were shipped securely and arrived quickly. One of the signs arrived with a minor fault, but Jun resolved the issue straight away with no hassle at all. 10/10 experience. I’ll definitely be buying from them again and recommending them to my friends and family.
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kellee on Sep 8, 2026
5 out of 5 starsGreat communication on this custom order, love how light it is to move in and our of our shop
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OffTheWallDecor on Aug 22, 2026
5 out of 5 starsEverything done professionally. The new sign has already increased my business.
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About NewNeonSign
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
(1) Custom and personalized orders
【Custom Neon Signs】
Step 1 Find neon sign custom listing
Step 2 Choose Color(Pls refer to the Color Options pic on the listing)
Step 3 Chose Size (Pls refer to SIZE ALTERNATIVES pic. on the listing )
Step 4 Finish "Add your personalization" (Any details needed please refer to the listing pic.)
Buy directly after finish the above 4 steps
【Custom House Number Box】
Step 1 Find house number custom listing
Step 2 Choose Size(Pls. refer to SIZE OPTIONS pic.)
Step 3 Chose Box Color(Pls.Refer to Face&Sides Color pic.)
Step 4 Finish "Add your personalization" (Any details needed please refer to the listing pic.)
Buy directly after finish the above 4 steps
(2) I can't find a suit font at your custom listing,can I use my own font or logo or designs?
Yes,of course,please contact us before place the order
(3) Can the neon sign be battery powered?
Yes,it can be,please contact us before place the order
(4) Can the sign change colors(RGB/FULL COLOR)?
Yes,it can be,please contact us before place the order
(5) When can I get my sign and what express you are using?
please refer to Estimated arrival time on the listing before order.
Usually you will get your sign less then two weeks after place the order(No special situation).
We ship out by FedEx or DHL
(6) Do you accept rush order?
Yes,of course,please contact us before order.
(7) Does the sign have noise?
No,totally not.
(8) How do I hang/wall mount my sign?
Our neon sign have an transparent acrylic backing to support the LED strip,we will punch holes on the acrylic backboard and provide install nails , so that you can install them on the wall. If you want to hang it,we also provide the hanging chain in every packages.
(9) How long is the warranty period of the product?
The warranty period of our products is one year. During this period, If the product cannot flash due to its own reasons,we can replace you with sign for free.
(10) How long can I get my replace sign?
After confirm the details of your replace sign with our service,you will suppose to get the replace one within 2 weeks
(11) Can the house number sign powered by battery or solar energy?
We are very sorry,the house number box only can work though power supplier,once we work out battery or solar supply,we will note at our listing ASAP
(12) Why the house number signs have horizontal bars between fonts?
The cross bar is used to fix the font on the stainless steel surface. This can prevent the letters from falling by setting up this cross bar.