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NewVintageLady's Shop Policies
My goal with my store is to provide quality vintage items that are authentic, well maintained, and expected to last.
I have one of the larger collections of plus size vintage patterns around. You don't have to be small to be extremely fashionable.
Immediate payment is expected, however deadline for payment is 24hrs within purchase time. If payment is not received or I have not been contacted, the transaction will be canceled.
Lay-aways are done on a person by person basis. Please contact me for a lay-away request. 20% of total purchase is due at the request. The item will be pulled from etsy circulation until the total payment is collected.
The payments will be broken into two bi-weekly payments for purchases $150-$400, or three bi-weekly payments for purchases $401+
A non refundable fee of 10% (minus PayPal/credit card fees) of currently paid money will be charged if the lay away is canceled.
If the lay-away balance is past the agreed time, the lay-away will be promptly canceled, and money refunded (minus the 10% and PayPal/credit card fees).
Custom dresses start at $175 and go up depending on complexity of design, and/or sizing requirements. Price does not include shipping (extra flat rate of $20) and cost of materials (buyer's responsibility, but I am more than willing to work with the buyer to purchase the fabric on my end, or to have them mail it to me).
My Process is this: Once a dress design has been agreed upon, I send you a form for your measurements. I do a mock up garment and mail that to you. You try it on and tell me if it needs anymore alterations: The neckline may need adjusting, you want a different fit on the arms, etc. If you wish for a second mock up, there is an extra charge ($40). From that discussion, I then make the real dress and send it to you!
Payment of 50% is due before start and once mock up is mailed, 25% of that is non refundable. The final 50% is due at the start of the final garment. Please allow 2-3 weeks for garment to be made.
NO padded shipping from me! Overages for multiple items ordered will be promptly refunded after items have shipped.
***International shipping is welcome. Due to rising shipping costs international shipments will be charged accordingly. Any overage in shipping costs will gladly be refunded via PayPal. All import taxes and fees (etc.) are responsibility of the buyer.***
Refunds and Exchanges
Refunds are happily issued if I have mis-represented an item (shipping included). I'm only human, so I urge you to look over a purchase to make sure its on the square (patterns, etc). If something is not correct, please let me know within 7 days.
Refunds (item price only) are gladly given if you dislike an item. Please contact me within 7 days of receiving the item. Return shipping is the responsibility of the buyer.
**Returns are subject to a 10% restocking fee**
All sales final on repro patterns, clothing, shoes, custom clothing and accessories, SALE items, PDFs, and AS IS items.
Additional Policies and FAQs
I share a home with a 12 year old cat and a large dog. I am always available for custom orders. If you have a request for a garment made from a pattern on in my store, or on my NewVintageLady site please let me know.
Last Updated February 14, 2013