NexusKnits

This privacy policy describes how I collect, use, and share information when you purchase a item from me, contact me , or otherwise use my services through Etsy.com or its related sites and services.

This privacy policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy privacy policy to learn more about its privacy practices.

1. Information we collect
To fulfill your order, you must provide me with certain information (which you have authorized Etsy to provide me), such as name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide additional information such as for a custom order, if you contact me directly.

Why we need your information and how we use it.

We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services: and 2) Compliance with the Etsy Seller policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

3. Information sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows;
Etsy, I share information with Etsy as necessary to provide you our services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers, We engage certain third parties to perform functions and provide services to our shop such as delivery companies. We will share your personal information with these third parties , but only to the extent necessary to perform these services.
Compliance with laws. We may collect, use, retain, and share your your information if we have a good faith belief that it is reasonable necessary to a) respond to a legal process or to government requests, b) enforce our agreements, terms, and policies, c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues, or d) protect the rights, property, and safety of our customers, or others.

4. Data retention
We retain your personal information only for as long as is necessary to provide you with our services and as described in my privacy policy. However, we may also be required to retain this information to comply with any legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period. 5 years.

5. Transfers of Personal Information outside the EU
We may store and process your information through the third party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveilance laws than your jurisdiction. If I am deemed to transfer information about outside of the EU, I relay on Privacy Shield as the legal basis for the transfer, as safari of apply is certified.

6. Your rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some these rights apply generally, certain rights apply only in certain limited cases.
Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons)I will generally delete your personal information upon request.
Object. You can object to my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information(and without prejudice to any other rights you may have) you have the right to do so with your local data protection authority

How to contact me
For purposes of EU data protection law, I Jessica Kelly, am the data controller of your personal information. If you have any questions or concerns, you may contact me at nexusknitter67@gmail.com. Alternately you may me at:
Jessica Kelly 890 Hidden Valley Road, unit 79, Bozeman, MT 59718 USA