Announcement
We'll be closed December 20, 2023 to January 1, 2024.
[ Shipping Timeline ]
* We try to ship orders 1-2 times per week
* We are not responsible for orders "marked delivered but not received"--you are responsible for providing a safe & reliable address to ship to. Please contact your local mail person/office for assistance.
[ Deadlines ]
We do not guarantee any deadlines. Leaving a note or messaging us with a date does not mean it is promised. If the item is received after the event, we do not offer refunds or returns. Thank you for your understanding.
[ Featured On ]
Wedding Chicks 2017, Orange Blossom Bride 2016, and Catch My Party 2016
Featured items
Items
All Items
Reviews
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Kathia on Mar 27, 2024
5 out of 5 starsSuch well made signs that can be used for years to come. Great investment if you are a business owner. Really cute and sleek design as well. Great service!
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Tiara on Mar 14, 2024
5 out of 5 starsI absolutely love my sign!! The quality, shipping, everything was perfect. Thank you.
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Em on Mar 12, 2024
5 out of 5 starsLove. Love. Love. Thank you! Cannot wait to display out sign for our wedding!
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About NgoCreations
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Chair signs are such a beautiful detail when you're surrounded by a sea of guests! Everyone will know where to find you! -
Fun, unique cake toppers for every occasion! -
Make your guests feel special with a plate name just for them! -
Let your guests know which table to seat with this beautiful table numbers! -
Gorgeous name sign for your wedding backdrop
Our passion is making beautiful things through design & laser cutting
Shop members
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Ricky Ngo
Owner
Ricky brings all of our designs to life through laser cutting & woodwork, including paintwork! He's incredibly hardworking with extreme attention to detail. Each piece is made and packaged with care and quality in mind ☆
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Christina Vuong
Owner
Christina helps run the entire business, including design, buying, marketing, and all other aspects ☆
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Can I receive a proof/preview of the cake topper and/or name sign before I make a purchase?
Digital Proofs are provided AFTER an order is placed (when applicable). We do not provide proofs before an order is placed.
*This applies to personalized laser cut cake toppers, signs, or custom laser cut work in general (excludes ornaments, listings with font samples, plate names, keychains, etc). Generic or statement cake toppers do not have a proof as the design will b the one reflected in the images of the specific listing.
Can you Call or Text me? or Can I Call or Text you?
No. Please contact us via Etsy messages only. We will disregard any request to call or text you.
Can you tell me what font you use or the name of the font?
Unfortunately, we do not disclose our font names. Any requests for this information will be disregarded.
What are your message response times?
We try to answer all messages within 3 business days of receiving it (EXCLUDES weekends, holidays, closed days, vacation period). Please do not request for a phone call or to email you outside of Etsy.
What are your holiday hours?
We do not ship on any major holidays or days USPS observes holidays including Thanksgiving, Christmas, Memorial Day, Veterans Day, etc. Please view our announcements for other special dates which may affect your order.
When will my order ship?
Please check your invoice under your account details for your estimated ship date. Kindly note these are estimated and not guaranteed. If you have any concerns, please contact us immediately upon placing the order or before.
Current shipping times as of 11/16/2021 -
USPS 1st class Mail 3-6 Business Days
USPS Priority Mail 2-4 Business Days
USPS Express Mail 1-2 Business Days
We highly encourage paying for faster shipping speed either Priority or Express mail
We are not responsible for any delays during transit. Thank you!
What happens when I receive my item and it is damaged?
We are always sorry to hear that an item is received damaged. We definitely try our best to package the item to prevent it from breaking however, once the carrier is in possession of the item we are unable to control what happens to it during transit. If you received your item and it is damaged, please contact us immediately after receiving the item so we may better assist you. Do not throw anything away including the shipping box. If you contact us outside of the 30 days we are unable to assist you and you will need to place a new order.
Are your products painted on both sides?
Signs are not painted on the backside
Cake toppers are painted on both sides
White finish Ornaments are not painted on the backside
Although some of our products are painted on both sides, all of our products are meant for FRONT facing only. Any imperfections to the backside are to be expected and does not warrant a replacement. All wood material is unique and different in addition to each item is hand painted so variances should be expected.
Can you guarantee my deadline date?
No. We are not guaranteeing any deadlines at this time since all shipping carriers including USPS may experience delays in transit that are outside of our control
Does your products show wood grains?
Starting Mid-July 2020 onward we use a slightly newer wood material for our colored products and may show a wood grain texture even when painted.
Raw wood is the natural wood color (untreated) and colors/grains may vary from piece to piece. Some may have knot holes, deeper grains, etc which is natural for this type of material/finish and not considered a defect in the product.