Nicoinstitches

Cross stitch, patterns, jewelry, knitting , cards, gift

Ottawa, Canada · 190 Sales

Nicoinstitches

Cross stitch, patterns, jewelry, knitting , cards, gift

Ottawa, Canada 190 Sales On Etsy since 2011

5 out of 5 stars
(42)

Announcement   NEW POLICY: ALL SHIPPING OVERAGES WILL BE REFUNDED IF ITEMS ARE PURCHASED THOUGH PAYPAL.

Check out mu Facebook page for coupon codes! https://www.facebook.com/Nicoinstitches/

All items come from a smoke free environment. Yes I do custom work!

Announcement

Last updated on Aug 31, 2016

NEW POLICY: ALL SHIPPING OVERAGES WILL BE REFUNDED IF ITEMS ARE PURCHASED THOUGH PAYPAL.

Check out mu Facebook page for coupon codes! https://www.facebook.com/Nicoinstitches/

All items come from a smoke free environment. Yes I do custom work!

Nicole Graham

Contact shop owner

Nicole Graham

About

Original handmade goods

I make everything by hand.
I started to cross-stitch as a hobby and am self taught. As a military wife, it has gotten me through many hours at home alone. I run my business from home where most of my items are made directly from my couch. I get to do what I love and I never take that for granted.

I am always available to communicate with my customers.
After my own negative experiences with not being able to contact sellers on various sites, I vowed to always answer messages I receive promptly. Have a question? I'll answer. Want a custom piece? Just ask. I'm always there to answer questions.

I only make things once.
Whether it's cross-stitch or jewelry, everything in my shop is only made once for originality. I love my customer feedback and always take it to heart. Their satisfaction is very important to me.

Tweet

Around the web

Shop members

  • Nicole

    Owner, Cross-stitch

    A.K.A. Nico. Geeky, Nerd, Book Lover and military wife. Crafter extraordinaire.

  • Micheal

    Husband, Shipper

    Husband to Nicole, Michael can often be seen shipping orders, gathering supplies, and packing boxes. Foul language can sometimes be heard from this employee!

  • Tiger

    Helper

    Tiger loves to help in all matters of crafting. Especially if it involves petting. A little bit of Tiger goes into every Nicoinstitches products whether she wants to or not.

  • R.I.P George

    Helper

    George also loves to help in crafting but is mostly spotted sleeping by shipping boxes and the craft table.

  • Bruce Wayne

    Helper

    The newest member of Nicoinstitches, Bruce Wayne is a very good (?) helper. He likes to test everything out by playing with it.

Shop policies

Last updated on August 31, 2016
Welcome to Nicoinstitches! Please feel free to contact me with any questions or concerns.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Paypal preferred though I accept other payments. Just ask. Orders may be cancelled with a full refund (-0.20 cent listing fee) as long as item has not yet been shipped.

Remember that parcels sent to the US and Internationally take extra time (up to 30 days) at customs on top of the delivery time.

I will not ship prohibited items to countries that do not allow them and it is the buyer's responsibility to confirm that their purchase is allowable. Therefore I am not responsible for refunding the purchase price if the package is confiscated.
Shipping
I ship through Canada Post as it is the cheapest option. Please contact me if you prefer FED EX or UPS with your zip or postal code and I will recalculate the shipping cost for you.
Packages are sent next business day.

NEW POLICY: ALL SHIPPING OVERAGES WILL BE REFUNDED IF ITEMS ARE PURCHASED THOUGH PAYPAL.
Refunds and Exchanges
Please contact me if you receive a damaged or broken item as soon as possible. All custom orders are non refundable.
Additional policies and FAQs
Everything comes from a smoke free environment.

I do not share my customers information with anyone.