mariannebossert on Feb 20, 2017
Cute jacket, thank you very much!
Brenna on Feb 6, 2017
The dress was exactly as described and fit like a glove! 💕 The shop owner is very sweet and even included a small extra gift! ✨ I'd buy from this shop again for sure!
Cha Cha on Feb 5, 2017
Thank you for quick shipment. Love it！
Regarding best offer prices: once a best offer price is agreed upon for an item and I mark the item as reserved, you have 24 hours to purchase before the item reverts back to the original price and the reserve is removed.
Sometimes, I will have an active coupon code that will be listed in my shop announcement. The code must be entered at checkout the receive the discount, no adjustments can be made after the order is placed. If you have never used a coupon code before, here is a link to show you how at checkout: www.etsy.com/help/article/350
If you have any problems, please contact me.
Please note that all garment measurements are taken flat from seam to seam and doubled where appropriate. For the most accurate fitting, please compare my measurements to a similar item in your closet.
If you are new to purchasing on Etsy, here is a helpful step-by-step guide:
Have a question? Contact me directly through Etsy here:
Unfortunately, I cannot reserve items at this time or accept any requests for order cancellations. Thank you for understanding.
Thanks for being eco-friendly in choosing to buy vintage and give an item a lovely second life :)
Accepted payment methods
- Accepts Etsy gift cards
Your immediate payment through direct checkout or PayPal is greatly appreciated. If payment is not completed within 24 hours of purchase, I will have to cancel the sale. For PayPal, you do not need an account to make a payment with this service, just a debit/credit card! If you pay via eCheck with PayPal, I will need to wait the 3-5 days before the check clears before shipping your item. Please contact me if you need help with completing your transaction or check out this helpful link: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
INTERNATIONAL customers: Items are shipped via USPS First Class International and automatically include insurance but DO NOT include delivery confirmation (tracking #) and typically take 3-4 weeks to arrive. For shipping internationally, I highly recommend upgrading to Priority International Mail, which offers insurance and tracking, and takes 6-10 days for delivery; this option is available on the shipping drop down menu at checkout. Any possible customs charges/taxes are the buyers' responsibility. If an item is lost, a claim can only be filed 45 days after the item has been shipped (60 days for Italy). I cannot remit any refunds until the claim is paid (the buyer will need to fill out a form for this claim to be processed). In rare cases, customs may detain packages for up to 3 months. It is up to the buyer to investigate any customs issues, if you need the customs form number for your order, just let me know. Thanks for your patience!
*For Domestic & International shipping, my shop is not responsible for lost/damaged packages that are not purchased with insurance, so sorry!*
If you wish to ship by any other method (express, etc.), please choose that particular shipping upgrades from the drop down menu at checkout. Please accept my apologies in advance for any delays in shipping; once the item is out of my hands there's nothing I can do to help :( If a package appears to be suspiciously opened or tampered with in any way, you must refuse the package or bring it to your post office unopened to resolve the issue.
I ship to the address listed on the Etsy receipt, not PayPal, so please be sure your Etsy shipping address is correct or let me know otherwise. I try to ship all items the next day after purchase (unless it is the weekend/holiday) but please note it can take up to 3 business days from item purchase before item is shipped. If you need your item sooner, please message me first to see if it can be arranged. Shipping price covers packaging materials and postage. If an item is larger than my bubble mailer, I will ship in clean but recycled boxes. All orders also come with a free surprise gift!
Refunds and Exchanges
Please note that the items sold are vintage, which means that the item has generally been loved before. I do my very best to note and photograph any wear (flaws, blemishes, fading) to the item in the description and list the measurements of each item. Please take the time to make sure the measurements will work for your body by comparing to a similar item in your closet (vintage sizing is different than modern sizing so keep this in mind). Feel free to message me with additional questions about the item, whether it be a concern about the size or the need for another picture, I'm always here to help! I hand-pick each of my vintage items with a careful eye and feel each piece is worthy of a second life; I am confident your new treasure will bring a smile to your face and become a staple of your wardrobe :)
If you have any questions beyond this or a special situation, feel free to message me as well. If a return/ exchange is agreed upon for an extremely misrepresented item (domestic orders only, international are final), I must be notified of the issue within 24 hours of receipt and the item must be returned to me within 5 business days (I also may require you to send me a photo). The initial shipping cost and return shipping cost would be your responsibility.
My photos/pictures: all computer monitors reflect colors of fabric, leather, etc. differently so there could be a very slight variance.
Additional policies and FAQs
*clothing may be pinned to the mannequin for a better fit*
My direct email:
nnicoletta45 [!at] gmail.com
All photos and text © NicoleNicoletta