NoWayOut

★ Please note, that you are verifying that all information is correct when you finalize your order. This includes punctuation, dates and spelling.
Please note that once an order has been placed, any changes to the engraving are impossible and not accepted. Please choose and check any text to be engraved very carefully.

Items purchased through NoWayOut are made to order individually (custom made) even if using standard layouts and engravings. They are non-returnable.

Items that are damaged in shipment must be reported immediately, not days after receiving them. Later, they must be returned in the original packing with packing slip. If ever possible take photographs of any damaged package and merchandise to enable me to make my claim with the shipping agent. Please email me FIRST immediately after receipt of the item.

I accept Credit Card and Debit Card payments through Etsy direct checkout and Etsy gift cards.
Completing payment at the time of purchase is encouraged. If you are having problems checking out please contact us and we will do our best to help you.

The very helpful general buying FAQ's are here
http://www.etsy.com/faq_buying.php#paying_the_seller

Payment must be received within three days of purchase or the order will be cancelled. The item will not be shipped until payment is cleared.

Buyers from Australia may also pay by direct bank deposit. In this case, please contact me before placing an order.

Please note that Coupon Codes can only be used during checkout. They will not be accepted anytime later.

★★ Covid - 19 Update
Due to the Covid-19 crisis, there are flight delays and cancellations affecting all in and outbound overseas shippings.
Shippings to the USA may be delayed by several weeks additionally to the normally announced times including Express Shipping. These are very unfortunate conditions and issues beyond the control of MakeMyDayNoWayOut.

The shipping is via Australian Postal service.

PLEASE NOTE,
if you live outside of Australia, your purchase MAY be subject to your country's taxes or import duty when it arrives. Please check your own country's customs rules.
In the EU, especially in UK, Italy and Germany, customs occasionally hold a small percentage of shipments for a prolonged period of time without this being visible to the postal carrier. The goods are however always released and delivered or the receiver is being informed to pick it up at the nearest customs office.
PLEASE NOTE,
that Canada belongs to a tiny group of countries where it takes notoriously longer than elsewhere to get mail from overseas delivered.

According to Australia Post shipping to the USA, Asia or Europe normally takes up to 10 working days for an "International Air" parcel, but they do not give any guarantees naturally.
PLEASE NOTE that, from 01-Mar-2021, FREE standard shipping includes online tracking for US orders only!

PLEASE NOTE,
that these dates are ESTIMATES only. Due to customs delays or weather conditions, a package might take longer than you and me expect it, but I cannot be held responsible for those delays or any other shipping errors as it's beyond my control. Please order early to avoid disappointment!

Australian law applies.

Special requests and custom orders are always welcome. I will be happy to work with you to create an original piece or custom fit a piece. Feel free to contact me with your request and/or ideas for something special. Sketches/mock-ups of your custom item are available for a $25 non-refundable deposit each that can be applied towards your order.

★ Please note, that you are verifying that all information is correct when you finalize your order. This includes punctuation, dates and spelling.

★Information about aged (darkened) engraving★
Please note, that if you purchase an additional darkening of the engravings, I can't give you any guarantees how dark it will be and how long it lasts. It may fade or disappear by polishing or certain cleaning procedures.

★Information about gold plated items★
Gold plating is a method of depositing a layer of gold onto the surface of a base, mostly silver, through an electrochemical process. Unless otherwise stated, my gold plated jewelry is solid sterling silver covered with a layer of 24ct gold.
Care should always be taken when cleaning gold plated jewelry to protect the layer of gold from being worn away or scratched. Although gold plated jewelry will not tarnish over time like silver, the gold appearance may fade depending on wear and exposure to chemicals and cosmetics.
The above is true not only for my gold plated jewelry rather than such jewelry in general.

★Information about the metals I use★
Sterling silver is 92.5% silver and 7.5% other metals, usually copper
Nu Gold or red brass is 85% copper and 15% zinc
Copper is 100% copper.
Please keep in mind that metal, when it comes in contact with air or the oils and acids of your skin, does tarnish or darken. Darkened metal is due to a natural process and it depends on each individual person how long it will take before your piece tarnishes.
It can be brought to shine again by polishing with one of those silver cleaning cloths. Cleaning cloths often are available in good groceries or a jewelry shop.
I recommend that customers remove jewelry before going to bed, taking a bath or shower or participating in physical activity.
Exposure to certain harsh chemicals or environments will result in compromising the integrity of your jewelry. This includes, but is not limited to the following: perspiration, perfumes, cleaning agents, chlorine, salt water, hydrogen sulfide, and silver polish.

★Information about satin matte finished surfaces★
Some items can be ordered with a matte satin surface finish.
It is common sense that this kind of finish is delicate. If it's exposed to any other hard materials like metals, stones, ceramics, glass etc, scratches will happen and be visible.
It is a well known fact that silver and gold are soft metals which can be scratched easily.
On matte satin surfaces this will be more visible than on glossy surfaces.

★Information about 3D hand and footprint engravings★
The better the image or photo, the better will be the result. Please note that I cannot engrave something which is not in the image provided.
To the contrary, if the hand- or footprint in the image is blurry or smudgy, or a finger or toe is missing, or the imprint is visible in parts only or faint, then I need to engrave this as it is within the limits of the engraving tool. I cannot "make up" additional detail, which is not there or not recognizable.

★Information about coordinates jewellery★
If there are any geographic coordinates to be engraved, I am happy to do that. However, I do need the customer to provide the coordinates in whatever preferred
notation. I am not going to find out coordinates, if just a place or address is given. I do not have any better tools to find coordinates on the Internet than any other Internet user. It's the customer's responsibility to find out and provide such coordinates.

★How to treat your leather jewellery★
Please always keep in mind that leather is a natural material and must be treated with care.
NoWayOut strongly recommend that you do not wear your leather jewelry whilst bathing or swimming, whilst in bed or during sporting activities.
We also strongly advise against exposing the leather jewelry to harsh chemicals, including ammonia, bleach, chlorine and salt water.
Please remove the leather jewelry prior to cleaning, bathing and swimming and ensure that the jewelry is not exposed to UV light, hairspray, perfume and cosmetics.

★Metal thickness★
Unless otherwise noted in a listing, I use 22ga (~0.64mm) solid sterling silver (.925) for most of my items, particularly the discs regardless of the diameter.

★Fonts for text★
Text fonts shown on listing photographs are indicative only. Unless explicitly requested by the customer and acknowledged my me I may use different fonts than those shown in the photographs. It depends on space, text and other factors. I always try to use a nice appealing looking fonts though whenever possible.