Noadi's Shop Policies
Noadi's Art is all about celebrating the bizzare, wonderful, and amazing world we live in.
2014 HOLIDAY SHIPPING DEADLINES
Christmas - December 19 (US) and December 9 (International)
Solstice/Squidmas - December 13 (US) and December 3 (International)
First Night of Chanukah - December 8 (US) and December 1 (International)
Note: International shipping deadlines are based on USPS estimates for shipping to Europe and Australia and are not guarantees.
CUSTOM ORDER POLICY
Custom orders which are simple variation on my current items are priced the same as the standard item (for example requesting a color I don't normally offer such as a green steampunk cuttlefish). I will also reserve a currently listed item for up to 1 week at no charge. All other custom orders will have a $5 design fee.
Custom orders priced at more than $75 can opt to put down a deposit of 50% up front instead of paying the full price. Personalized items (names, initials, etc) that are returned can only be refunded for 75% of their cost since they cannot be resold.
Please send me a message via the "Contact" link on the side of the page if you are interested in placing a custom order.
Free gift wrapping is available on request.
I love to work with retailers who want to sell my items. Minimum wholesale order size is 10 items, I discount based on order size. Please see this page on my website for more information http://www.noadi.net/wholesale/ or contact me and I'll be happy to answer any questions and send you my line sheets.
All payment must be received in full before I ship an order, I take payment via Etsy Direct Checkout, or Paypal. Paypal Echecks can take several days to clear.
Maine sales tax is 5.5%, all orders shipping within Maine will be charged sales tax. Orders shipped out of the state of Maine will not be charged any sales tax, you are responsible for any use tax your state may charge.
✈ International customers: You are responsible for any duties, taxes, etc. in your country.
US orders of single jewelry items are shipped First Class, large multiple orders and sculptures are shipped Priority Mail. International orders are shipped First Class unless they exceed 4lbs or $150 in value (such as my sculptures) those are shipped Priority International.
I ship in 1-3 business days for US orders. International orders may take an additional 1-3 weeks to ship due to my distance from the nearest post office. I'll send notification if severe weather delays shipping. I live in Maine, winters can be nasty so if I'm snowed in the mail can't go out.
Refunds and Exchanges
If you are unhappy with your order for any reason you may return it within 14 days of receiving it for a replacement item of equal or lesser value or a refund. You must contact me within this period to let me know you are returning the item(s) so we can work out the details.
If your items arrives broken you can return it for a replacement if any polymer clay piece has broken or repair for cords/earring hooks/other findings. Likewise if your order goes missing in the mail I will send a replacement or refund.
Additional Policies and FAQs
Noadi's Art creations are not for children under 12 years old. All jewelry and some sculptures contain small parts and can present a choking hazard for young children. Sculptures are fragile and should be kept out of reach of kids and pets to protect them from breakage.
If you are purchasing a gift and would like it gift wrapped for free, let me know.
Noadi's Art is a smoke-free and dog friendly business.
NoadiArt [!at] gmail.com
Last Updated November 18, 2014