NocciolaDesign's Shop Policies
Welcome to Nocciola Design, creator and collector of fun and modern paper goods :)
PayPal as well as major credit cards: Amex, Visa, Mastercard and Discover.
The shipping cost is approximate and includes the cost of the box, padded mailer, tissue paper or wrapping paper, and washi tape.
To ensure products reach you in good condition, all single greeting cards are wrapped in fitted plastic sleeves and shipped in stiff photo mailers via first class USPS mail (for domestic) or first class mail (for international).
Boxed sets of A4 greeting cards are shipped via priority or first class USPS mail with tracking for domestic, or first class mail for international.
Boxed sets of A7 cards are shipped via first class USPS mail with tracking for domestic, or first class mail for international.
For domestic orders, If I am able to ship priority mail for the same or less than the shipping cost charged, I definitely will. This will depend on the weight of the package and the destination location. If you would like to upgrade to priority mail regardless of weight or destination location, please contact me.
For international orders, if you would like to add tracking, please contact me.
Refunds and Exchanges
We want you to be 100% happy with your order. If there is a problem, please don't hesitate to contact me so that we can resolve the situation, in the form of a replacement, refund or credit towards a future purchase. Refunds will be credited after the item has been returned.
Unfortunately, if an error is made by the customer during the proofing process, we can not credit full refunds.
I hope you enjoy your purchase as much as I enjoyed making it!
If you have any questions, please don't hesitate to contact me.
Additional Policies and FAQs
For custom colors or different colored envelopes, please convo me :)
For customized products, up to 2 detailed proofs, with options, are included. After 2 proofs, a charge of $10 will be added.
A tax rate of 5% will applied to orders within the state of Virginia.
Last Updated April 1, 2014