Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- To communicate with you about your order
- To fulfill your order
Frequently asked questions
Choosing the right size
For patterns of dresses or upper body garments choose your size based on which bust measurement is closest to your bust measurement. If your bust falls in between 2 sizes you should choose the size that has a measurement which is bigger than yours unless it’s off by a maximum of 5 mm.
For patterns of trousers or skirts choose your size based on your hip measurement. If your hip measurement falls in between 2 sizes you should use the same principle as mentioned above.
Choosing the right printing paper: A4 or US Letter
When making a purchase be sure to choose the file in whatever format you are used to printing at home, either on A4 size or US letter size. If you are used to printing on US letter size paper do not purchase the A4 size file or vice versa! The pattern will not be correct if you print on the wrong size paper!!!!
How to print the PDF file
Print your pattern by setting the (custom) scale setting to “none”, “100%”, "actual size" or "no scaling", depending on what options you see before you. Also select "Auto portrait/landscape".
Refunds and Exchanges
Once the purchase has been made it is final! Returns will not be accepted and refunded, and purchases will not be exchanged due to the nature of the product.
The file you purchase contains the pattern in the size you have selected. It does not contain other sizes as well. That is why it is important to check the size table (in the photo gallery of each listing) to make an informed purchase!!!
Custom and personalized orders
I don’t offer custom and personalised patterns or one-off’s.
What you get with your purchase?
The pattern comes in a PDF file with the pattern of choice in the size you have selected. Other sizes are not included. Each file (* except for the block patterns) also contains the following:
- A suggestion on pattern placement (if you cut out the patterns with seam allowance of 1cm) and an estimate of how much material is required.
- A suggestion of needed materials (*).
- Printing instructions
- An instruction on how to assemble the pattern tiles together.
- The pattern tiles you need to print. Keep in mind that this can be a lot depending on the design
- A pattern without seam allowance
Do you sell printed patterns?
Only digital patterns are sold. I don’t offer printed hard-copies. The listed patterns are digital in PDF format and send via email within one business day after purchase. You can use a home printer to print out the pattern on either A4 or US Letter size paper.
All Noëlnova patterns are for personal, non-commercial use only. Sharing, distributing or reselling of the patterns is NOT allowed. All patterns, illustrations, designs, images and garments are created by me (owner of Noëlnova) and are copyrighted.