Nomad Wool: hand-dyed organic yarn
NomadWool's Shop Policies
Hoşgeldiniz! (Welcome!) My yarns are handspun and hand-dyed by friends and family in a couple of mountain villages in Anatolia, Turkey. This isn't just a modern revival of traditional methods - it's a continuation of traditions that never died out. The spinners, dyers and shepherds learnt their trade from their parents and grandparents. The exception is myself - I'm picking up the ins and outs of selling online from my Irish friend Cormac.
In the modern world it's becoming harder to maintain the traditional lifestyle in the mountains, as the younger generation are drawn to the bright lights and salaries of the cities. By opening up a new market for their yarns, I hope to give some financial independence to the mostly older women that have no employment opportunities outside their homes.
I accept all major cards, including: Visa, Mastercard and American Express credit cards, Visa Electron/Delta and Maestro debit cards.
Card payments are securely processed via Paypal. Note you do not need to register with Paypal! When you checkout your puchase, you'll be directed to Paypal's secure site to enter your card details. Paypal doesn't send me your card information, so you don't need to worry about card fraud or identity theft.
*** Free worldwide shipping on all orders over $60! ***
I ship my organic yarns from Kaş, Turkey, to just about anywhere in the world! Shipping is free for orders over $60. For other orders, the shipping cost is very reasonable - no more than you might expect to pay for shipping within your own country.
I offer two shipping methods - registered airmail or registered ground shipping. Airmail takes 4-10 days worldwide. Ground shipping is a bit slower (7-14 days) and the cost-saving isn't significant, but I offer it for customers who want to ensure the lowest possible carbon footprint.
After shipping, I'll send you an email with your tracking number, so you can monitor the progress of your package.
Yarns are shipped in purpose-made plastic airmail bags. I'd love to avoid all plastic, but water-resistance is important to protect your wool. They weigh very little, keeping shipping waste to a minimum.
Refunds and Exchanges
I want every customer to be happy with their order. If you're dissatisfied for any reason, please convo me first to let me know. If you decide to return your yarns, I just ask that you repackage them securely. Please include a note with your name, address and your email address that you used on your order, so I'll know who to refund! Please send by registered mail (either airmail or ground), to my address below.
When I've received the full returned package, I'll refund your original payment to whichever account you paid with.
Additional Policies and FAQs
All my coloured yarns are dyed by hand in small batches, typically 1-2kg at a time. Due to the nature of the hand-dying process, variations in colour are normal between batches. For this reason, please be sure to order enough yarn to complete your item. I'll always send you yarn from a single batch unless you agree otherwise.
If you're planning to make more than one item - for example, two jumpers - you might want to explain in your order notes, so that if necessary I can send you e.g. two batches of 400g each.
Although my yarns use the same natural dyes that are used to make Turkish carpets and kilims, they are firmly knitting yarns, and aren't suitable for carpet weaving. That said, if you're searching for weaving wool, do get in touch.
I can handle wholesale orders (minimum 15kg, mix of colors is possible). The lead time will typically be at least a month plus shipping. Convo me to discuss prices.
Mentese sokak, Andifli mahallesi, No: 10/B
halide [!at] nomadwool.com
Last Updated July 16, 2012