NonnaLia

Handmade crochet and knit scarves, cowls,accessories

Sant'Antonino di Susa, Italy | 382 Sales

NonnaLia

Handmade crochet and knit scarves, cowls,accessories

Sant'Antonino di Susa, Italy 382 Sales On Etsy since 2010

0 out of 5 stars (201)

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Liliana

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Liliana

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quality 32 shipping 30 customer service 27
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Shop policies

Last updated on September 24, 2016
Welcome to Nonnalia Treasuries Shop!!
All my items are handmade by me. Also, all items are listed in my store are completed and ready to be sent.

If you have questions, please dont hesitate to contact me!
Thank you!!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I do want you to love what you receive from me. If, however, you're not happy and for any reason you would like to return your purchase from me, please email me at lbaciu95 [!at] yahoo.com or send me an Etsy conversation.

Note that a time limit applies and that the item must be returned to me unused and in the same conditions as when I sent you.

When the item reaches me, I'll inspect it before I send you a new piece or a refound.

Please note that postage costs for a returned item cannot be refunded. Your refound will be the full amount, excluding shipping.

Also note that if an item is damaged or lost in transit back to me, I may be unable to refund the cost, so please ensure items are well packaged and insured/tracked if you are concerned
I do not accept returns or give refunds without prior communication and if feedback is given. Failure to contact me immediately upon receipt of the item and/or leaving feedback will imply acceptance of the item or transaction as is. Prior to any full refund (paragraph above), a claim will be submitted with the postal authorities and photographic proof will be required for damaged or incorrect items.
Payment
Please note that I am accepting only PAYPAL for payment.

You can pay either simply using your credit card or by logging into your Paypal account if you have one.

Note that payment should be made immediately when purchasing by clicking on the “pay now” button.

If payment is not received and no contact has been made within 48 hours I will need to cancel the sale and relist the item.
Shipping
FOR PERSONAL PROBLEMS I WANT TO INFORM ALL MYCUSTOMERS THAT THE ORDER IN ALL WEEK WILL BE SHIPPED MONDAY ONLY(ITALY TIME.I WILL ASK YOUR MESSAGES LIKE ALLWAYS .YHANK YOU DOR YOUR UNDERSTANDING.



tems are shipped via Registered Mail (tracking number).

Should you wish a special shipping service ) please contact me.

All items are hand packed and shipped within 4 days from receiving your payment, even if I will try to ship items within 48 hours (weekends and holidays aside).

Costs include packaging, shipping and handling.

I am not responsible for lost, damage, customs delays and/or extra fees.
Additional policies and FAQs
CUSTOM DESIGNS
My creations are all limited edition or one of a kind but please don't be shy about asking if a sold item can be re made... sometimes it is possible to make a similar one... custom orders are always welcome!
If you see any of my designs you like, but would like them in another colour or would like me to design something special for you please let me know.

CONTACTING ME
Do send me a message if you have any questions. Please use an Etsy conversation to contact me or email me at lbaciu95 [!at] yahoo.com
Note that I am in Italy and there may be timezone differences, but I will endeavour to get back to you as soon as I can.

Thanks for reading!