NordicStarStudio

Nordic Star Studio

Oakville, Canada · 513 Sales

NordicStarStudio

Nordic Star Studio

Oakville, Canada 513 Sales On Etsy since 2011

5 out of 5 stars
(167)
Helga and Ninna

Contact shop owner

Helga and Ninna

Shop policies

Last updated on February 26, 2015
Welcome to NORDIC STAR STUDIOl!
We love creating and having special things that no one else has. We always use our very own patterns- so all items are unique to our shop, and the treasures that you find here will be unique to you! .

Accepted payment methods

Payment
Payment
We ONLY accept money orders and Paypal (PayPal accepts all major credit cards). If you do NOT have a Paypal account, simply visit Paypal website to apply one with your credit card. It is easy, simple & fast
!Please note that our store cannot be responsible for additional fees or taxes that may in cure by shipping to your country.

Multiple item purchases must be combined into one lump sum Paypal payment. You CANNOT enjoy combined shipping discounts if you make separate Paypal payments for multiple items.
Payment is due at the time of order, however we can do holds, just please ask prior to purchase.
Sorry, we do not accept personal checks.
Shipping
Orders will be shipped next day or 2 business day depending on what time the order is placed. Orders placed on Saturday or Sunday will be shipped on Monday. Orders placed on a holiday will be shipped on the next business day following the holiday.
Orders are shipped through the CanadaPost postal services ( regular airmail small parcel or Tracked ( for orders over $100) Parcel ), unless otherwise noted.
Estimated delivery time:
3-5 business days in Canada
7-10 business days in USA
14- 28 business days in Europe and overseas

Please note that shipping delays are unavoidable due to customs, weather or holiday season.

Packages are not insured unless you request insurance after purchase.

I am not responsible for items not received because of an incorrect name or address.
NOTE TO INTERNATIONAL BUYER'S: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office before buying.
Refunds and Exchanges
Returns and refunds are only accepted if the item is not what was ordered or not as described by me, the seller. Please contact us within two days of receiving your order to request a return
We offer return / warranty against craftsmanship defects : splitting seams , missing stitches , discoloration , asymmetry, etc. ) Another words any defect that can be discovered upon delivery. Products must be in new, unused condition with store tags attached.
This warranty does not cover damage caused by accident, postal services handling, improper care, negligence, incorrect laundering, normal wear and tear,modifications or alterations, or the natural breakdown of colors and materials over extended time and use.

!!!!!! We do not warranty our products against normal wear and tear !!!!!!
Additional policies and FAQs
Please contact me if you have any questions- I want you to be happy with your purchase!
Please communicate...if something happens to delay your payment (illness, fire, flood, vacation) I'll be happy to work with you, but please, I need to know about it.

We will try to resolve any problems immediately. Please give us the opportunity to help you before you post a negative or neutral feedback.


Colors may vary due to your computer screen settings.