Northernleather's Shop Policies
Thanks for stopping by, and welcome to my world of hand made leather goods!
These unique products make fine gift items for that hard to buy for person, or a wonderful gift for yourself.
Many items can be purchased cheaper elsewhere, but will lack the quality, character, and beauty of the hand crafted pieces that I offer. They are not for everyone, but for those who want the best and are like my work, individual and unique.
I accept payment by Paypal. Items will ship once I receive payment.
Payment is due at time of checkout.
Contact me if you have any questions.
All items are shipped immediately upon my receiving the order.
All shipping is done through Canada Post.
Packages are shipped Small Packet Air, to the US,(4-10 business days) and other International locations (6-12 business days), and regular parcel (2-7 business days) to destinations in Canada.
Please do not panic if your item is not delivered within the timeframe above as occasionally this can happen, and I have no control over this once it leaves my hands.
All items are insured against loss.
I package each item very carefully so that you can be assured of it's safe arrival.
Each item is carefully wrapped in white tissue paper, with a NorthernLeather brand tag affixed, and a fact sheet detailing it's origin and care instructions.
I re-use, recycle, and re-purpose all my packaging materials wherever possible.
I am not responsible for any duties or cutoms charges on international shipping.
Everywhere Else shipping quoted at $15 may be less expensive depending on the country. Contact me for a specific quote.
Refunds and Exchanges
I offer a money back guarantee, and stand behind the quality and workmanship of all my hand made items. Return shipping costs will be the responsibility of the buyer.
Returns must be made within 3 days of receipt of merchandise.
Correct sizing is the responsibility of the buyer.
Items must be in original packaging and in "as received" unworn condition with all tags intact.
I cannot accept returns on custom made items made to your measurements and specifications.
I cannot accept returns on items that have been used or worn.
Refund will be on the price of the item minus shipping & handling costs.
Additional Policies and FAQs
I appreciate your visiting, and welcome your business! Please visit often.
Please feel free to contact me with any questions or concerns.
*Helpful hint...Measurements are exact. Your best bet is to measure a current belt you wear from the tip of the buckle to the hole you use to check your size.
Belts will fit differently over different pants. Your pant waist, or your actual waist size will be different than your belt size.
Your pants waist size is not your belt size.
Please be sure to accurately size items such as belts to ensure correct fit.
Certain newly finished leathers can be stiff, but will soften with use, and mold to fit the wearer. Leather will stand up to the environment and use with minimal care, and will serve you for years to come when properly cared for. Wear marks, gouges, and scratches in the leather from use will add to it's unique character and patina.
Most of the belts, and other items you see in my shop can be closely duplicated and made to specific sizes, with the exception of some one of a kind, and vintage buckles. Keep in mind that dye colours can vary, as can the leather grain.
Custom orders will require a 25% deposit up front.
Please, before leaving Negative Feedback, give me the chance to address and correct any issues you may have.
Please use feedback to critique my work and the entire process, not the delivery time as I have no control over this.
Last Updated July 10, 2012