Lara Davis on Feb 26, 2015
Don't order from this Seller. Period.
Paula on Nov 23, 2014
Never received the coat I ordered😔
Kat Galkina on Nov 19, 2014
Ordered this on Oct.2 and never received it. The seller lied about shipping it and then ignored all of my messages. She totally let me down this Halloween season. If you cannot honor to the 4-5 day processing time, then list 4-5 week or month processing time, but be honest. Or close up the shop if you can't deliver.
Accepted payment methods
- Accepts Etsy gift cards
Shipping insurance & expedited shipping can be purchased optionally by sending me a personal message after checking out.
I value my international customers! Close to one-third of my customers reside outside of the US. Please be advised, however, that the US international postal system does not provide any type of international tracking at this time. it can take as much as 2-4 weeks for your item to arrive, if you are located outside of the US.
Refunds and Exchanges
***The following are NOT valid reasons for returns:***
1) Failing to check measurements in the listing for accurate sizing.
(Vintage sizes are not always accurate or the same as modern sizes. Measurements are given on vintage items to ensure accuracy in fit PRIOR to purchasing.)
2) Item lost or damaged in the mail.
(Shipping insurance is optional for all purchases, tracking number is provided after shipping on all packages.)
3) Buyer's remorse
4) Returning an item after one-time use.
(Many vintage items are purchased for their seasonal nature, as formal attire or as part of a costume or for a special occasion. For the same reasons that most formal wear & costume stores don't accept returns, to minimalize returning an item after one-time use, my policy is the same.)
5) Not allowing the above outlined processing/shipping time for an order to arrive.
(Right now, my processing time is 3-5 business days. I'm a stay at home mother of three in addition to being an Etsy shop owner! As my fellow parents will understand, they come with their own schedules and demands. Unfortunately, I have had occasional customers who, although informed in the listing of my shop's processing time, have waited to close to an event deadline to order an item, and then expected a refund when not receiving the item "in time." I am willing to rush your order as quickly as possible if you send me a personal message giving me your order deadline. Expedited shipping and overnight shipping is also optional for purchase.)
The majority of my customers are satisfied ones, and many come back to my shop frequently!
I want you to have a positive experience with my shop, as a small business owner - that is important to me. I have had to tighten up and specifically define my return policies due to some buyer's demanding refunds for one of the above reasons, and threatening me with or subsequently leaving negative retaliatory feedback as grounds for a refund, despite the error not being a shop/listing error.
Thank you for your understanding ;)
Additional policies and FAQs
*Please note: I do the best I can to represent each item as accurately as possible in the listing. If for whatever reason you are not happy with your purchase, and the error was mine - I am more than willing to work with you on a case-by-case basis to ensure your satisfaction!