NoteTrunk's Shop Policies
Thank you for visiting our store, Notetrunk Custom Rubber Address Stamps.
Please feel free to contact me through ETSY CONVOs if you have any questions. This will insure a timely response.
**Do not use the email attached to my store for questions about your order, this may delay a response, processing and changes to orders may not get done.
Please use ETSY CONVOs to communicate with us regarding your order.
Please understand that we are human and do make an occasional mistake. Give us an opportunity to correct any issues you may encounter, before leaving feedback. We have sent out Thousands of stamps and have Great Feedback.
Thank you for your business.
Currently, we are only accepting payments through PayPal and Direct Checkout here on Etsy.
This is a custom product so please allow up to 7 Business days for the production of your stamp, plus shipping time. We ship via USPS First Class Mail with tracking, USA only.
★★International orders are normally arrived in 5 -15 business days once we ship. Some in some instances, a package can take up to 20 business days.
We cannot track package after it leaves the USA.
• Please note your package will be shipped to the address in your ETSY account. If you would like it to go to a different address please let me know in the message to seller or by starting an conversation (ETSY CONVO ).
• The shipping discount is for order / orders that are shipping to the same address. Shipping to multiple addresses will require regular ship rate per address.
• I ship to your ETSY address. Please make sure it is correct or please put your ship too info in the Note to Notetrunk, upon checking out in Etsy.
Please allow 7 Business days for your stamp to be produced and shipped. We do try to expedite all orders, we don't offer any expedited shipping services at this time.
Refunds and Exchanges
Due to the custom nature of our products, we do not except returns or offer refunds. Before submitting your order please make sure all of your information is correct (Spelling,Punctuation etc..) Please order a Proof if you would like to see the stamp information before we produce and ship.
Please carefully proof read it and check for any errors.
NoteTrunk is not responsible for text errors and cannot offer refunds for such mistakes. If we ship to your Etsy address and the stamp is returned to us, there is a 4.95 reship fee.
We stand by our work and if we have made an error or mistake we will gladly correct the issue and redo your stamp free of charge. If there are any issues please contact me immediately. Give us an opportunity to make your purchase and shopping experience a pleasant one, before leaving feedback.
Additional Policies and FAQs
★★★When placing an order please include all personalization information for the stamps in the "Note to Notetrunk" area upon checking out in Etsy
This is the information we will use for your custom stamps,so please take care when entering it, and be sure and proof-read it for any mistakes. You will not receive a proof unless a Proof is purchased with your order.
★★Need a Proof ?
★If you would like to receive a proof make sure to add one to your cart before checking out there is a small fee of $3.50 this will cover 1 or multiple stamp proofs within that order. Proofs are only available with a stamp and proof purchase together..
★If you do not wish to purchase a proof that's fine your stamp will be made with great care from the information you provided.
★Please note that your stamp may appear slightly different than the example shown. Based on the number of characters in your name or address there may be a difference in font size and or spacing to accommodate the information.
Thank you for visiting NoteTrunk! We appreciate your business!
Please use "ETSY CONVO" to contact me if you have any questions or any additional information for your stamp. ***I do not check the EMAIL attached to my store as often as the ETSY CONVOs. This will help to insure that your order is shipped in a Timely manner.
We are also on Etsy with our Personalized IPhone cases.
Store Name : CoverCandy
Last Updated February 26, 2015