Notedock

NOTEDOCK is based in Europe and has been selling digital design templates on Etsy since 2025. We offer our products for sale worldwide. We use Google Cloud to host some of our buyers' personal information.

The GDPR requires that NOTEDOCK provide certain information to buyers in our privacy policy, including:

The personal information we collect
The legal bases we rely on to collect, use, and share personal information
The third parties with whom we share personal information
The length of time we keep personal information
If we are transferring personal information outside of Europe, how the transfer will be handled
Our buyers' rights regarding the use of their personal information
How our buyers can contact us with privacy-related requests
For more details on the information that must be included in your privacy policy to comply with the GDPR, please visit this EU GDPR help site. You can also read Articles 13 and 14 of the GDPR for more information.

1. Personal Information We Collect

To fulfill your order, we collect certain personal information, which you have authorized Etsy to provide to us. This includes:

Your name, email address, postal address, payment information, and details of the product you’re ordering.
You may also choose to provide additional personal information (e.g., for a custom order) if you contact us directly.
We use this information to process your orders, respond to your inquiries, and provide customer support.

2. Legal Bases We Rely On

We rely on various legal bases to collect, use, and share your personal information:

To provide our services, such as fulfilling orders and offering customer support.
With your consent, which you may revoke at any time (e.g., signing up for our mailing list).
To comply with legal obligations (e.g., retaining information for tax purposes).
For legitimate interests, such as improving our services and complying with Etsy's policies.
3. Sharing Personal Information with Third Parties

We only share your personal information in limited circumstances:

Etsy: We share necessary information with Etsy to provide our services and comply with Etsy’s Seller Policy and Terms of Use.
Service Providers: We may engage third parties (e.g., delivery companies) to assist in fulfilling orders. We share your information with them only as needed.
Business Transfers: If we sell or merge our business, we may disclose your information as part of that transaction, within the limits of the law.
Compliance with Laws: We may disclose your information to respond to legal requests or to prevent fraud, security issues, or violations of our policies.
4. Data Retention

We retain your personal information only as long as necessary to provide our services and to comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we keep your data for a period of 4 years.

5. Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services outside of the EU, including Google Cloud, which is Privacy Shield certified. As a result, your personal information may be transferred to a jurisdiction with different data protection laws. We rely on Privacy Shield as the legal basis for transferring your information outside of the EU.

6. Your Rights

If you reside in the EU, you have several rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Change, restrict, or delete: You may request to update or delete your personal information, subject to legal obligations.
Object: You can object to the processing of your personal data based on legitimate interests, or opt out of marketing messages.
Complain: You have the right to lodge a complaint with your local data protection authority.
How to Contact Us

For purposes of EU data protection law, Dzul is the data controller of your personal information. If you have any questions or concerns, please contact us at:

Email: dzulkhairuddin97@gmail.com
Postal address:
NOTEDOCK, Putrajaya 62300