Polymer Clay Art by Valerie B. Krohn
NovaFolia's Shop Policies
Welcome to NovaFolia on Etsy! I'm Valerie Krohn, and offer one of a kind art jewelry crafted exclusively of polymer clay (no paint, dyes, or other media), using a unique technique that combines inlay, marbleized clay, and mica shift. I'd love to hear from you, and welcome any comments or suggestions.
Payment is by PayPal. If this poses a problem, please contact me to make other arrangements.
I ship on the first business day after payment for the order is finalized.
Prices quoted in each listing are for First Class (3-5 business days) and include delivery confirmation. Priority mail (2-3 business days) plus delivery confirmation is $6.00. Just let me know if you want to upgrade to priority, or feel these options don't meet your needs.
Prices quoted are for First Class International. The cost to ship as registered mail is $15.00. Contact me if you want this upgrade, or need other shipping options.
Refunds and Exchanges
I want you to be thrilled with your purchase--PLEASE let me know the reason if you are not.
I will be happy to give you a refund (minus shipping costs) for 14 days after the date the item was shipped to you. This means the item returned to me must be postmarked no more than 14 days after the original postmark. Between 15 and 31 days after the original postmark date you can exchange your purchase for shop credit.
Additional Policies and FAQs
Please contact me if a NovaFolia piece ever needs a repair because of faulty workmanship (the clasp comes off or breaks, some of the inlay falls out, the piece cracks or chips for no reason, etc.). I want to know about it, and will gladly repair the item for no charge.
Last Updated February 4, 2011