Novapsis

Exclusive Jewelry, Gemstone Earrings, Handcrafted Gifts

Plattsmouth, Nebraska · 108 Sales

Novapsis

Exclusive Jewelry, Gemstone Earrings, Handcrafted Gifts

Plattsmouth, Nebraska 108 Sales On Etsy since 2012

5 out of 5 stars
(23)
Avian Woods Studio

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Avian Woods Studio

Reviews

Average item review
5 out of 5 stars
(23)
PeabodyTigerpaw

PeabodyTigerpaw on Feb 26, 2017

5 out of 5 stars

When I contacted Novapsis about the fact that my items were showing delivered but were not in my mailbox, she acted superfast and communicated constantly with me. Luckily, the delivery had only been delayed because of a snow storm in my area and my earrings were delivered a few days later. I however did appreciate how much she cared about me :)

View all 23 reviews

About

Novapsis is Back

After opening Novapsis during the second half of 2012, the shop went largely on hold as I was torn away by other projects, but now I have finally been able to return to my greatest joy.

Like so many jewelry artisans, jewelry design and creation has been a passion of mine since childhood. As a compulsive rock collector, gemstones are my favorite medium, but it was undoubtedly the endless trove of vintage jewelry my grandmother used to carefully curate from small town garage sales that got me started. Many items she found were broken but had beautiful components and findings for me to recombine to make my own treasures. Whether it was stringing vintage beads or soldering new earring posts to old cabochons, jewelry making always had me coming back for more.

These days all of my components are new, but I enjoy jewelry design and creation more than ever (and am so excited to get back to it all!). There is just nothing better than spending time nestled in my little studio in the woods surrounded by endless beads and findings. Of course do not hesitate to convo me if you have any questions, and thank you for stopping by! - Nova

Shop members

  • Nova

    Owner, Designer

  • Carol

    Customer Service

  • Ann Louise

    Anything And Everything

Shop policies

Last updated on June 25, 2017
Please review the shop policies, and remember you can always convo me if you have any questions. Thank you! -Nova

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
I accept payment via all Etsy Direct Checkout options including:
~Credit cards
~Debit/bank cards
~PayPal
~Etsy gift cards
~Apple Pay

Novapsis is a Nebraska-based business, and I collect sales tax for all purchases shipped within the State of Nebraska.
Shipping
(**Please note that any temporary production time exceptions for weather alerts/business trips/emergencies/etc. will be posted in the shop's announcement on the home page. Occasionally customers make requests in order notes or via convo that require clarification, and while I try to reach out right away, such requests may delay the order.)

CURRENT PRODUCTION TIME
I am currently able to produce most items within two business days* of order receipt, and orders will ship on the following business day after production. Business days are Monday through Friday excluding USPS holidays. For example, items ordered on Friday will be produced on Monday and Tuesday then shipped on Wednesday. If you order multiple items in the same transaction, everything will ship together at the longest production time.

*A few items require additional time to make, so please check the "Production Time" information in the "Item Details" section of your listing to see if additional product time is specified.

DOMESTIC SHIPPING
Orders are shipped via USPS First Class Mail and, shipping time is typically 3-5 days*. Once your order has shipped you will receive a tracking number for your reference. Since tracking information is occasionally not updated until after delivery, please refer to your shipment confirmation email for the mailing date. Please note that all orders include delivery confirmation, and I cannot be responsible for lost packages once they are marked as "delivered" by USPS. Please be sure your address information is correct to avoid any such issues. You may track your package at http://www.usps.com or from your Etsy account.

*For domestic orders that are not delivered within 21 business days, USPS will consider them lost, but prior to that time, they will consider orders to be in transit and not attempt further tracking.

Shipping upgrades for US deliveries are available at checkout. Priority Mail is available for an additional $5 per shipment and typically takes 2-3 business days, although the Post Office does not guarantee this timeframe. Priority Mail Express on the other hand is delivered within 2 business days (often overnight) and the delivery time is guaranteed through a rebate of $20 if the package arrives late (Priority Mail Express is available for an additional $20 per shipment).

INTERNATIONAL SHIPPING
At this time, I am only shipping to US locations.
Refunds and Exchanges
I have the short and long versions of my return/refund policy below depending upon how much reading you want to do -ha! First I want to mention that If you have any issues with your order and you are not just changing your mind, etc.; please send me a convo to get a resolution that is most appropriate for your specific situation. The policy below may not be suitable in those instances.

╢Shorter Version:
• Returns need to made within 2 weeks of your receipt date.
• "DO NOT REMOVE" tags must be intact.
• Customer is responsible for the costs and the product for return shipping (mailing with a tracking number is a good idea), and the original shipping cost is not refundable.
• Returns may not be available for some custom requests.
• Questions? Please convo me at Etsy.

╢ Longer Version:
We've all had an online shopping experience where something didn't look quite as we'd expected from the photos (e.g. 1 inch is shorter than we thought it would be, brown is darker than expected, etc.). I've been there too, so I do offer customers a "return for convenience" option. As a very small business, I cannot refund shipping costs since those costs are paid to others for logistics and fees, but I am able to refund the actual price of the item if the customer is willing to pay for the safe arrival of the item to me, and I am able to resell the returned item.

To be able to resell the returned item, I need to receive it back within 2 weeks of the original delivery date (many items are meant to sell in specific months/seasons), and it needs to be in an unused condition. To allow me to assure my customers that they are purchasing new and unused items, some items are delivered with a "DO NOT REMOVE" tag. For items with this tag, once it is removed, I can no longer accept the return since I can no longer resell the item as new and unused.

As soon as I get the return, you will receive an email notification from Etsy letting you know a credit is being processed for the amount of the item returned. Of course if you have any questions about your specific situation, please just send me a convo.

If you have a custom order, I may not be able to resell the item if returned, and I will let you know before I fill the order if I cannot accept a return.