Announcement Novel Heartbeat Creations has moved to a website! novelheartbeatcreations.com
Novel Heartbeat Creations has moved to a website! novelheartbeatcreations.com
jzimberoff on Sep 15, 20175 out of 5 stars
These candles are so cute and so amazing. It's a great price for something so personalized. Great for giving as gifts. I'll definitely be getting some for friends
Megan on Jun 30, 20175 out of 5 stars
This candle is PERFECTION!! It's beautiful and the scent is me to a tee!! The wax quality is fabulous and the scent fills the room before it's even lit! ❤️❤️
Kelsea on Jun 22, 20175 out of 5 stars
Every candle smells SO good and the decorations are so detailed. Love them! Fave scents of the ones I chose are Just As Sane and Heart of Te Fiti.
Maddie on Jun 11, 20175 out of 5 stars
I love Jessi's candles SO MUCH. She is a freaking candle wizard and this bundle is such a great deal!! I got four amazing candles that smell so good I don't want to burn them but I do anyways. If you haven't bought yourself a candle from Jessi yet YOURE NOT LIVING ✨🦄✨🦄
misnubbie on May 24, 20175 out of 5 stars
These candles are amazing! They were packaged beautifully and arrived faster than I expected. Will definitely be ordering again.
April on May 23, 20175 out of 5 stars
This was my second custom candle from this shop and it just PERFECT! Jessi did an amazing job! It's exactly what I wanted
The story behind the shop
Candles are the most recent addition to my shop and something that I've become very passionate about. I've always loved candles, but recently my obsession for them escalated to the extreme and I figured I could save money making my own. When I first started, I didn't plan on selling them, but I was overwhelmed with the positive response I received so I decided to go for it!
My TBR jars were born from my passion of reading. I've always had a TBR jar, but it was usually just a jar with some pieces of paper in it, nothing fancy. Until one day I decided to MAKE it fancy, and I thought, "Hey, I should sell these!" And so I did!
How I got into sculpting: My favorite YA author, Julie Kagawa, makes little polymer clay dragons on the side, and I've always been a huge fan of her work. I wanted to make my own dragons, so I searched tutorials and stumbled on the video tutorial by Becca @ Dragons and Beasties. I learned from Becca but I adopted my own style. Both Julie and Becca are huge inspirations for me! I have been working with polymer clay since March of 2014.
As for web design, being a graphic designer is a bit of a dream for me. It's what I eventually want to do with my life! I do all of my own graphics over on my blog Novel Heartbeat, and I've done design for a couple of blogging friends of mine (the blogs Book Haven Extraordinaire and Sparkles & Lightning).
Hey there! Name’s Jessi. I’m a 28-year-old rocker slash cat lover residing in cold crappy Ohio. In my free time I can be found reading, wasting time on the internet, taking photos of books, or blogging over at Novel Heartbeat.
Accepted payment methods
Returns and exchanges
If you don't like the smell of a candle, I will accept a return or exchange IF IT HAS NOT BEEN LIT.
***Once the candle has been lit I do not accept any kind of returns or exchanges. You are also responsible for return shipping.****
If your item is lost in the mail, PLEASE contact USPS first as there's not much I can do. Priority mail comes with $50 insurance, so if USPS cannot find your package we can work up an insurance claim.
NO REFUNDS OR EXCHANGES ON CUSTOM CANDLES. Because of the nature of these items, I do not offer refunds or exchanges on custom candles as I would be out product and time spent and be stuck with a candle that I can't do anything with. I will always try to balance the scent blends that you choose the best that I can, but it is important that you choose carefully to find a blend that will pair well together to your preferences. MAKE SURE YOU ARE 100% SURE OF YOUR SCENT BLEND BEFORE SENDING IT TO ME. Once it's been poured there is absolutely nothing I can do to change it. I will not waste resources at my own expense to re-pour a candle because you decide to change your mind.
I can not guarantee that the color will be exactly what you are expecting because of the nature of the candle dye. I will try to get the color as close to your preference as I can, but color of each batch varies and it's hard to tell how it's going to turn out until the candle has already set up (and it cannot be changed once it's set up). This is unavoidable with custom candles as I cannot get the color perfect every time.
Please note that the processing time on my orders is 1-2 weeks unless otherwise stated. You will need to allow an additional 3-5 business days, depending on weight & shipping method, for shipping (or more if it's an international order), so make sure you leave enough time for it to arrive if you're on a deadline. If you have time sensitive orders PLEASE message me first!
Once I hand packages over to USPS, shipping is completely out of my control. If you have issues with tracking not updating or a missing package, please contact USPS. I am not responsible for items lost or stolen in shipment.
If your package is returned as undeliverable, I am not responsible for additional shipping fees if the address listed on Etsy was wrong. You can pay to re-ship to the correct address or I can refund your order, sans shipping.
I am not responsible for candles melted from being left out in the sun. Please be sure that you are available to bring your package in from the heat during the warmer months, as the wax I use melts at 115 degrees fahrenheit.
Please check with your post office about your country's customs policies. I am not responsible for additional customs charges.
Additional policies and FAQs
I use 100% natural soy wax in all of my candles. Frosting is a natural characteristic of soy wax and may occur. It does not affect burn or scent throw, it is purely cosmetic. Soy wax is all natural and contains no preservatives or additives. It burns cleaner and is free of the toxins and carcinogens that paraffin contains. Soy wax is easy to clean up when spilled, too!
Please read the warning label on the bottom of the candle before use.
**It is important that the first time you burn your candle you establish a "memory burn" by letting the wax pool reach all sides of the container before extinguishing the candle wick. This allows for a stronger scent throw, but more importantly ensures that you to get the most use out of the wax in the candle. If you don't allow the wax pool to reach the sides of the candle container, tunneling will occur, resulting in wasted wax.
When extinguishing your candle, I suggest leaving the lid off until the candle solidifies to prevent trapping heat and moisture, which could increase chances of frosting and create little craters in the wax. This will also keep from trapping the scent of the burning wick, which can ruin the cold scent throw of the candle.
WOOD WICKS: Sometimes wood wicks take a few tries to stay lit. They also give off a burning wood smell when you first light them, until the flame reaches the wax.
Any questions or concerns? Please don't hesitate to contact me via either Etsy messages or email at novelheartbeat [!at] gmail.com! I am usually pretty good about responding to messages/emails within 24 hours. If it has been longer than 48 hours it's possible your message may have been overlooked so don't hesitate to send a follow up message!