NovelaNoveltyNotions

Novela Novelty Notions

Ottawa, Canada · 668 Sales

NovelaNoveltyNotions

Novela Novelty Notions

Ottawa, Canada 668 Sales On Etsy since 2011

4.5 out of 5 stars
(89)

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Announcement

Follow us on twitter @nnnotions for latest updates, discount codes and promotions.

Find the perfect any occasion or graduation gift in store
Shop early for the Holidays - Find that special gift!

Novela Novelty Notions

Contact shop owner

Novela Novelty Notions

Reviews

Average item review
4.5 out of 5 stars
(89)
mgoosey

mgoosey on Jul 4, 2016

4 out of 5 stars

Item was accidentally mislabelled, the size was incorrect. The seller offered to give another item to make up for mistake, I requested a refund, took some time due to international postage but was resolved satisfactorily. Seller covered all return costs. Purchase with knowledge that the seller will resolve issues for you.

This listing is no longer available
View all 89 reviews

About

We are proudly Canadian and our jewelry is carefully hand crafted with care and attention. We take pride in What we create.

I started this shop out of love of perfect self expression. I aspire to design and craft all products by paying attention to detail and having pride in a product well done. I love the planning and process of assembling components to produce that unique piece sometimes with perseverance, but, mostly with joy. I enjoy the process of creating items by hand and the joy that comes with a finished product and a satisfied customer adds icing to the cake.

Please visit our other store to satisfy your sweet tooth.
https://www.etsy.com/shop/NovelaSweetShoppe?ref=si_shop

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Shop members
  • Novela

    Owner

    I have always loved to hand make things from a very young age. I was the go to person for baking knitting, crafting for friends and family. I am happy to continue to make and provide unique hand crafted products I hope you will enjoy

  • Martha M

    Designer

    I love all things hand made. I love to design and craft all things using various material such as gemstones, beads, wool, leather, materials of all kinds. Enjoy!

Shop policies

Last updated on March 16, 2016
*WELCOME! THANK YOU FOR VISITING Novela Novelty Notions SHOP*
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Novela Novelty Notions is dedicated to bringing you the highest quality jewelry, gifts, fashions and notions. We are proudly Canadian and our jewelry is carefully hand crafted with care and attention. We take pride in What we create.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
PayPal is one of the methods of payment; however, you do not need to already have a PayPal account setup in order to make a a purchase. Once you are on the PayPal payment page there will be an option to use a major credit or debit card available to you.

Purchase item with credit card through paypal :-
http://www.etsy.com/help/article/361

Direct payment checkout is available by credit card
Shipping
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Time Sensitive Orders
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If your order is time sensitive, please ask for a custom listing for upgraded and expedited shipping. This will be the same shipping charge as outlined below for orders over $68 under the Canada Post heading

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.Standard or Regular Orders
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On regular and standard shipping, once I put your item in the mail, what happens to it and how fast it will arrive at your destination is out of my hands and beyond my control.
Orders to the USA normally take 5 -10 business days to arrive. In Canada 4 - 8 business days. Everywhere else depends on each individual country. Estimate is about 10 - 21 business days. Proof of mailing will be provided upon request.

Depending on where your order is being shipped, the following method is available:
Extra charges may apply for ZIP/POSTAL CODES with known delivery problems.

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Signature Required Orders
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Sorry, orders requiring a signature cannot be mailed to a PO BOX.

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Canada Post
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Canada and United States of America
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Orders over $68 are express shipped as signature required and are deliverable between 3 - 5 business days in Canada and USA, The cost is $24.95 and $32.95 respectively.

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Everywhere Else
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For all other countries, please check each listing for postage charges. All international orders ship with a signature required method, hence the high cost.

Most international orders express ship with signature required and are deliverable within 5 - 10 business days. The shipping charge for this is $72.95 . Please verify shipping charges by visiting http://www.canadapost.ca/cpo/mc/default.jsf?LOCALE=en
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Delivery dates are not guaranteed and your order may arrive after the estimated arrival date for various reasons, such as, but not limited to-:

Delivery is to a PO Box or APO/FPO address
Delivery is outside a major city
Delays due to shipper carrier errors resulting in return to sender problems
Delays due to orders being placed on or a day before a Canadian statutory holiday
Delays due to statutory holidays in destination country
Delays due to orders awaiting clearance at customs offices
Delays due to problems with credit card authorization and verification
Delays due to weather in originating country or destination country
Unforeseen delays due to severe weather or acts of God such as mud slides, earthquakes, hurricanes etc. or anything that disrupts the normal flow of mail
Delays due to the unavailability of product(s) or component parts
Refunds and Exchanges
We are committed to ensure that you are completely satisfied with your purchase.

*SATISFACTION GUARANTEED*

A credit note will be issued within 14 days of purchase if goods purchased are damaged or faulty upon arrival as per mutual agreement and the item is returned using the same method it was shipped by. If the item is not returned using the method in which it was shipped and is lost in the mail, no refund will be issued.

Refund is issued if requested if the item has not been shipped.

A full refund will be issued if requested upon return of the item. Buyers will be refunded for shipping costs incurred if the item has to be returned for repairs provided that the item arrived damaged during transit or it has a fabrication defect. No refund will be issued for items damaged due to misuse or not being used as intended. If you order a smaller size to save cost, please don't ask for a refund or return the item This is usually the case if it breaks because of being forced or pulled to fit. We make strong high quality products meant to last a long time. Please give accurate measurements to help ensure durability and robustness of products.

If the item is not returned using the method in which it was shipped and is lost in the mail, no refund will be issued.

A full refund is issued for Non custom orders only, i.e. orders shipped as listed in the store if the item is returned damage free within 14 days. If the item is not returned using the method in which it was shipped and is lost in the mail, no refund will be issued.

No returns are accepted on custom orders. If damaged upon arrival repairs will be arranged and the buyer is refunded shipping costs to return the item if it can be shown that it got damaged during transit or in the unlikely chance there was an error and the item is not made to specifications. No refund will be issued for items damaged due to not being used as intended. If the item is not returned using the method in which it was shipped and is lost in the mail, no refund will be issued.

Customer pays for return postage on all returns because orders are shipped defect and damage free. If the item is shipped to the buyer using express post or signature required shipping, it is required that it be returned using express shipping and a signature required shipping method. No refund will otherwise be issued if the buyer fails to use this method to return the item, and it is lost in the mail system.
Additional policies and FAQs
There is a $5.00 charge to create a custom picture before purchase. Fully deductible upon purchase from your custom listing. Fee is not refundable if you do not go through with your order.

Please follow this link:-

https://www.etsy.com/listing/173088953/custom-request-fee?ref=shop_home_active