NovellyYours

Novelly Yours Candles

Oswego, Illinois
|
| 6,912 Sales | 5 out of 5 stars 5 out of 5 stars

NovellyYours is a Star Seller!

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Announcement    Novelly Yours is the home for book-inspired items include scented soy wax candles with literary themes! We also specialize in candles with other themes like a home line, moody & deep, travel, and more!

Free shipping on US orders over $100 with coupon code SHIPFREE!

Announcement

Last updated on May 26, 2022

Novelly Yours is the home for book-inspired items include scented soy wax candles with literary themes! We also specialize in candles with other themes like a home line, moody & deep, travel, and more!

Free shipping on US orders over $100 with coupon code SHIPFREE!

Items

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Brittany Smith

Contact shop owner

Brittany Smith

Reviews

Average item review
5 out of 5 stars
(2466)
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Updates

Tropical Beach is a gorgeous blend of salty mist, mango, coconut, and plumeria. Perfect for the summer season!
What’s your favorite local independent bookstore? This candle represents our favorite Local Indies! Scents of fresh paperbacks, bookshelves, and hot cider for an earthy scent with a spicy note.
View all 9 updates

About NovellyYours

Sales 6,912
On Etsy since 2015

Candles for bookworms, home, and more!

Novelly Yours was started by owner and candle-maker Brittany Smith in 2015. A passion for books and a hobby with candle-making led to a bookish business creating candles inspired by her favorite novels. Throughout the years, the book collections have evolved and transformed into a line of literary candles for all bookworms and even extending to other gifts and goods with bookish designs!

The shop is now run by Brittany and her husband Shane, who joined the team full-time in 2021. The company expanded from just candles into adding other items like stickers, enamel pins, tote bags, mugs, and other fun goodies to fit with the current themes.

All Novelly Yours candles are made with 100% all-natural soy wax, a combination of essential oils and fragrance oils designed specifically for candle-making, and zinc-free cotton wicks. Each candle scent is a unique blend of fragrance oils that Brittany combines in-house.
The candles are hand-poured by Brittany in the Novelly Yours shop located in Oswego, Illinois. Each candle is carefully created from start to finish with the Novelly Yours team handling everything from creation to shipping! A personal touch goes into every order, whether that’s here at the website, for our retailers who purchase wholesale, or even to bulk orders that go into subscription boxes!

Shop members

  • Brittany Smith

    Owner

    Brittany is the owner and operator of Novelly Yours Candles. She handles every single aspect of the business from concept to creation, shipping & customer service, and everything in between!

Production partners

  • A print shop

    Aurora, IL

    Provides screen printing service for custom design

  • Apparel Printer

    OH, United States

    Apparel, tote bag, and promotional items printer

Shop policies

Last updated on May 9, 2022
Thank you for considering Novelly Yours! Current processing time is 2-7 business days before shipment. If you ever need an order by a specific time, please let me know and I will be happy to try to accommodate!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Please note that all IL residents will be charge state sales tax!

If payment is not received within seven days of order, please note your order may be cancelled.

Shipping

HOW LONG DOES SHIPPING TAKE?
Processing time is usually around 2-7 business days after payments go through. If there are any delays for any reason, I will be sure to contact the customer. Please allow proper time to produce the order.

HOW ARE ITEMS PACKAGED?
All shipments will be sent in a secure box via USPS with tracking. Any orders under 1lb will be shipped via USPS First Class Mail. Any orders over 1lb will be shipped USPS Priority. Shipping options will be determined based on quantity/size of items as well as weight. I have eliminated USPS Ground Shipping because Priority was almost always cheaper, comes with insurance, and ships quicker!

HOW MUCH DOES SHIPPING COST?
All shipping rates are estimated from by Etsy so please check their pricing calculator before messaging! The rates available from the shop are the best possible costs I can offer. Please note that shipping costs include costs for packaging, padding, and boxes as well as label. I currently receive no shipping discounts so unfortunately, I can't discount shipping at this time. Shipping costs are non-negotiable BUT if you feel like a shipping cost may be incorrect, please do send me a message and I will look into it. Some larger orders are not calculated correctly by Etsy for whatever reason and we can come up with a solution. I also do refund any excess shipping that a customer may have paid if it didn't end up costing that much.

WHAT IF MY ITEM IS DAMAGED BEFORE IT GETS TO ME?
If your box is damaged by the postal carrier, please send photos to me immediately and we can file a claim with the post office. Novelly Yours cannot be held responsible for any carrier-caused damages but I will work with customers to find a happy solution should this occur!

The summer months can get hot! Candles should not be left in direct sunlight for a prolonged period of time so please keep in mind how long your package will be left unattended/on a porch/in a hot area if ordering in the summer. Novelly Yours cannot be held responsible for any damages due to melting nor any issues with a package being damaged in transit. BUT if an issue does arise, let me know and we can work something out on a case-by-case basis.

WHAT IF MY BOX GOES MISSING/DOESN'T DELIVER?
If a box is lost in the mail (i.e., tracking never updates), I will start a search with the post office to locate it. If the box can be found, it will be sent on to the customer. If the box cannot be located, we will file a claim and if the claim is approved, I will send out a replacement. PLEASE NOTE that these processes take time! Please have patience as these are postal issues and not a reflection on the shop.

Please note that Novelly Yours cannot be responsible for lost or stolen packages!!! If any package has been marked as "DELIVERED" and you cannot locate it, unfortunately, I cannot refund or replace these items. The tracking is my proof that it was delivered safely by the postal carrier. If this happens, please double check the address that was provided, ask around to family/friends/neighbors, and check with the post office to make sure it wasn't brought back to your local branch. If none of these options turn up your package, unfortunately I cannot assist with refunds since I cannot claim insurance on a delivered package. Items will need to be reordered.

DO YOU GUARANTEE DELIVERY DATES?
No, I cannot guarantee a delivery date. I will work as best as I can to make sure your item arrives on time but I am a small business with a family and another full-time job. I will process a rush order as fast as I can if a delivery date is requested, otherwise your order will ship within the allotted 2-7 processing days.
The postal service is responsible for delivering your packages. If there are any delays in shipment, I will work with you to find out where the package is and what the ETA might be but once it has left my hands, I cannot be responsible for any shipping delays.
If you are in need of a rush order, please DO NOT use USPS First Class shipping. This shipping option is the cheapest but can take up to 7 - 10 business days to arrive. Please use Priority shipping rates if you need an item quickly. I will process a shipment as whatever you paid for. Any shipping upgrades will not be processed for free unless the delay is on my end as the manufacturer.

DO YOU SHIP INTERNATIONALLY?
I ship internationally! Shipping costs can be calculated with the shipping estimator on any item page (and if you've used it, yes, that is accurate). PLEASE NOTE that in some countries, extra customs charges may apply. The customer is responsible for paying those extra customs so please do be aware prior to purchasing. If you have any questions or issues, please contact me!

Additional policies and FAQs

If you have any questions, please feel free to contact me! Orders are processed upon payment and do take time to make so please keep lead time in mind when ordering! I can process custom orders if you have a specific idea or would like a specific book, but please keep in mind this may lead to extra charges or longer lead time.

Please do keep in mind that these scents are my creative interpretation of places or ideas from books. They may vary from another person's interpretation.

CANDLE TIPS!
All candles from Novelly Yours are made with the maximum scent that this type of soy wax can hold. Adding more fragrance than the wax can hold only wastes it and may even cause a candle to smell LESS because it's essentially overload for the wax!

Please also note that some fragrances are not as strong as others. Candles with "softer" smells (like some earthy smells) don't have that overpowering hot throw that you get from "strong" smells like florals, spices, or pine. This is just a natural way of fragrances and has nothing to do with the quantity of fragrance added to the candle! Please keep this in mind when selecting your scents.

If you feel that your candle is not filling a whole room with fragrance, here are some options to try to help:
// Relocate your candle to a smaller room. For example, my open floor plan house lets fragrances permeate between a number of rooms and takes a few candles to get a concentrated smell! You'll be able to smell a candle more in a smaller or more contained room.
// Buy a larger candle! The tealights, 2oz candles, and 4oz candles MAY fill a room but are not designed to fill a room with scent due to their small size.
// Step out of the room and come back in a few minutes later. Your nose gets used to smells over time and you may be adjusting to the scent!

Please burn your candle responsibly. Do not leave burning candles unattended. Be mindful of where you place your candle while it is burning (do not burn inside of shelves, near books or other flammable items, near pets, DO burn on proper surface, etc). Each candle tin has little feet to help avoid direct heat from a candle on your solid surface but please keep in mind that burning for extended periods of time (like four hours or more) will heat up that container and it may be hot to the touch! Place candles on a coaster/safe surface to avoid any possible damage.

Do burn candles until the wax melts and pools to the outer edges of the containers! Lighting and quickly extinguishing candles causes the wax to tunnel, burning straight down several times instead of gradually melting the entire surface. You won't get as much life out of your candles and it won't look as pretty either!

Trim your wicks! Ideal wick height is about 1/4", give or take. Keeping wicks trimmed prevents flames from getting out of control and overly sooty.

Once the item is received safe and whole by the customer, Novelly Yours cannot be held responsible for how the candle is used.

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

INFORMATION I COLLECT |
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

INFORMATION SHARING AND DISCLOSURE

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT ME

For purposes of EU data protection law, I, Brittany Smith, am the data controller of your personal information. If you have any questions or concerns, you may contact me at brittany [!at] novellyyourscandles.com. Alternately, you may mail me at:
P.O. BOX 341, BRISTOL, IL 60512.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 19, 2022

Frequently asked questions

How can I save on shipping/why does shipping cost so much?

I ALWAYS will ship the cheapest way possible for you. Etsy automatically calculates shipping for me but the best possible deal based on the items you selected will always apply.

Please also keep in mind that shipping includes cost of boxes, padding, and packaging for the candles.

Unfortunately I cannot give any discounts on shipping at this time since I don't currently receive any discounts. Yes, that is what it costs to ship internationally! :(

Do you do bulk orders for subscription boxes/promo/etc?

I do! If you're looking to place a bulk order, please EMAIL me at novellyyours [!at] gmail [!dot] com to discuss pricing, quantity, customization, and lead times.

Once I receive your email, I'll send back some bulk order FAQs along with pricing and details and we can get started!

As with regular orders, unfortunately I can't discount shipping at this time.

Seller details

NovellyYours is considered a professional seller (known as a trader) in the EU. What's this?