NowThatsPersonal

Personal Gifts to Celebrate Life ❤️

Vista, California
57,658 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    The BEST Gifts are Personal Gifts! Custom Photo Gifts by "Now That's Personal"
💕🎁
Now That's Personal is a small family run business located in our home in Vista, California. We use your photos, handwriting, and sonograms to create one of a kind gifts and jewelry that tell YOUR personal story. (Custom Golf Balls are our specialty!)

Each item arrives in a gift box with bow for easy gift giving! Customer satisfaction is our top priority and we have over 57,000 sales and over 11,000 5 star reviews! One customer writes “it was like getting a hug from mom” ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Current turnaround time is APPROXIMATELY 2 WEEKS for most items (golf balls are 2 days), however, please message us if you need something sooner and we may be able to accommodate your request. Please note that we are a small family operated business shipping out of our home in Southern California and that there may be some delays in shipping due to Covid 19. We CANNOT guarantee that your item(s) will arrive by a certain date. We will ship in a timely manner and then it is in the hands of the postal service. Thank you for your patience and understanding during this uncertain time. Be well.

🖤PLEASE SEND YOUR PHOTOS to us through the Etsy conversation/messaging system once your order is placed.

FREE SHIPPING on orders over $35.00. Follow us on Instagram and get a coupon code for 20% OFF your entire order! @nowthatspersonal ❤️

⭐️⭐️⭐️⭐️⭐️ “It’s perfect and probably the most thoughtful gift I've ever received."⭐️ ⭐️ ⭐️ ⭐️ ⭐️


Let us help you celebrate life's special moments or memorialize loved ones with personalized gifts and keepsakes custom made just for you! NOW OFFERING CUSTOM ENGRAVING (on select items)

Custom golf Balls, Personalized gifts, personalized wedding gifts, father of the bride gifts, mother of the bride gifts, handwriting jewelry, memorial jewelry and gifts, personal photo gifts and keepsakes for every occasion. Our custom, made-to-order personalized items are created to celebrate life's special events including: weddings, memorials, births, birthdays, anniversaries, graduations, holidays, life achievements, sporting events and activities, or simply “just because".

We are a family business. ALL of our items are made to order in our studio in Southern California by my husband, myself, and our two adult children. We take pride in our creations and each item is made with great care. We don't just "personalize" items. We make them PERSONAL by using YOUR photos, sonograms, handwriting sentiments , etc. So many of our customers are brought to tears of joy when they receive our items. One customer writes, "it was like getting a hug from mom!" Now That's Personal!

If you are unsure of how to place an order, please click on the following link that will guide you through the Etsy ordering process. https://www.etsy.com/help/article/339


IMPORTANT: Please send us your photo(s) for your order by sending us a message here on Etsy conversations and attach them with the attach image link or camera icon in the Etsy conversations. Thank you.

What makes us stand out from the rest? Our special UV printing process allows us to print directly onto the glass and other items making colors vivid and images clear. We don't use paper and glue like other shops. Thank you for choosing Now That's Personal. We look forward to creating something personal for you!

NOTE: Please read our shop's POLICIES for more information on returns, exchanges and shipping.

***SPECIAL SAVINGS*** Share 3 of our items on SOCIAL MEDIA by either pinning to your Pinterest boards, posting on Instagram, sharing on Facebook, or Tweeting our listings on Twitter! (see below for details)

HOW TO GET DISCOUNT:
To get a 20% discount on any order, just follow these steps:
1. Pin 3 of our listings to your Pinterest boards (use the "pin it" button on each listing) OR share 3 of our listings on Facebook, OR Post 3 of our items on Instagram, OR tweet 3 of our listings on Twitter.
2. Click on the "Contact the shop owner" link on the left and send us a LINKS to your social media shares. (pinterest, facebook, Instagram, Twitter)
3. Once we confirm your links, we will then send you a 20% off coupon code that can be used on any order from our shop.
Please Visit and "Like" our Facebook Page for a coupon code for 15% off your next purchase!
https://www.facebook.com/NowThatsPersonal

Follow us on Twitter: https://twitter.com/jillcampadesign
Instagram: https://www.instagram.com/nowthatspersonal
Pinterest: https://www.pinterest.com/jillcampadesign/

SHIPPING: *****PLEASE READ: CURRENT production time is ****approximately*** 2 weeks but can be longer during peak holidays. We ship USPS. Once your order leaves our studio shipping generally takes 2-5 days to most US destinations and International can take up to 15 Business days depending on Customs **During peak Holidays your item(s) may take a few additional days to reach you due to USPS. Please check our shop announcement for updates.
** Please make sure your shipping address is correct. If the package gets returned due to an incorrect address, you Will be Responsible for the shipping charges to reship the package to you.
GIFTS: Shipping:
***Purchasing multiple items, on one order, all going to the SAME address, is fine! :) If you would like gifts to be shipped to different addresses, you will need to please place and order for each gift going to a different address. Thank you!
INTERNATIONAL SHIPPING: our shipping price for all international orders does not include any custom duty or tax. We do not know the custom fees for your country.

We ship via USPS and it generally takes 3-6 days to US locations but sometimes it can take longer. WE HAVE NO CONTROL what happens once the packages leave our hands and cannot guarantee that you will receive your package on or before a certain date. We will do our BEST to get it out in a timely manner and we will provide you with the tracking number. Once the order has shown delivered, by USPS, we are not responsible for lost or stolen items. Please contact USPS if you item shows delivered and it is missing. They would be your first step in finding your item.

Our custom, made-to-order, personalized items are perfect for commemorating the past, celebrating the present, and preserving memories for the future. Our personalized keepsakes are perfect for weddings, anniversaries, birthdays, memorials, baby showers, pregnancy reveals, family reunions, sporting or corporate events, and more! ***Our special process allows us to print DIRECTLY onto glass and other substrates. (we are different from other Etsy shops selling similar items) Our Images are clear and colors are vibrant. Top notch quality.

What people are saying about us...
"I am so impressed with how these two necklaces turned out, that I was in tears! They turned out beautifully. Also, the woman I've been messaging was so helpful and very nice. Would 100% recommend to anyone wanting something personalized, that means a lot to them. I took a picture of two birthday cards of members of our family that had passed away and sent them to them and the necklaces turned out EXACTLY like how they signed the card. So beautiful. Thank you so much. "


Our items make great gifts for family and friends and each item arrives in its own gift box with a bow which makes gift giving easy.

***Please send us your PHOTO in a message here in Etsy conversations when ordering photo items. Our items are NOT DIY. You can NOT put the photos in yourself. We will skillfully edit your photos, re size, and secure them under glass or resin for you. Photo cropping is up to designer discretion.
Each item arrives to you in a gift box with bow which makes gift giving easy.

If you are ordering a personalized item, please leave us a note at checkout with requested personalization.


**Please note that the Images shown here are much larger than the actual pendant, brooch, keychain etc. Most of our pendants and keychains are done on a 1" bezel which is roughly the size of a quarter. We do have larger bezels in a 30mm which are the size of a half dollar.


Any of our designs can be made on your choice of Pendant (chain is included), wedding charms, Key Chain, Wine Stopper, bracelet, tie clip, brooch, Golf Ball Marker, Purse Hanger. Although I specialize in personalized and custom items, We also have a large selection of non personalized items as well. If you have any questions, please ask. :)

Announcement

Last updated on Sep 13, 2021

The BEST Gifts are Personal Gifts! Custom Photo Gifts by "Now That's Personal"
💕🎁
Now That's Personal is a small family run business located in our home in Vista, California. We use your photos, handwriting, and sonograms to create one of a kind gifts and jewelry that tell YOUR personal story. (Custom Golf Balls are our specialty!)

Each item arrives in a gift box with bow for easy gift giving! Customer satisfaction is our top priority and we have over 57,000 sales and over 11,000 5 star reviews! One customer writes “it was like getting a hug from mom” ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Current turnaround time is APPROXIMATELY 2 WEEKS for most items (golf balls are 2 days), however, please message us if you need something sooner and we may be able to accommodate your request. Please note that we are a small family operated business shipping out of our home in Southern California and that there may be some delays in shipping due to Covid 19. We CANNOT guarantee that your item(s) will arrive by a certain date. We will ship in a timely manner and then it is in the hands of the postal service. Thank you for your patience and understanding during this uncertain time. Be well.

🖤PLEASE SEND YOUR PHOTOS to us through the Etsy conversation/messaging system once your order is placed.

FREE SHIPPING on orders over $35.00. Follow us on Instagram and get a coupon code for 20% OFF your entire order! @nowthatspersonal ❤️

⭐️⭐️⭐️⭐️⭐️ “It’s perfect and probably the most thoughtful gift I've ever received."⭐️ ⭐️ ⭐️ ⭐️ ⭐️


Let us help you celebrate life's special moments or memorialize loved ones with personalized gifts and keepsakes custom made just for you! NOW OFFERING CUSTOM ENGRAVING (on select items)

Custom golf Balls, Personalized gifts, personalized wedding gifts, father of the bride gifts, mother of the bride gifts, handwriting jewelry, memorial jewelry and gifts, personal photo gifts and keepsakes for every occasion. Our custom, made-to-order personalized items are created to celebrate life's special events including: weddings, memorials, births, birthdays, anniversaries, graduations, holidays, life achievements, sporting events and activities, or simply “just because".

We are a family business. ALL of our items are made to order in our studio in Southern California by my husband, myself, and our two adult children. We take pride in our creations and each item is made with great care. We don't just "personalize" items. We make them PERSONAL by using YOUR photos, sonograms, handwriting sentiments , etc. So many of our customers are brought to tears of joy when they receive our items. One customer writes, "it was like getting a hug from mom!" Now That's Personal!

If you are unsure of how to place an order, please click on the following link that will guide you through the Etsy ordering process. https://www.etsy.com/help/article/339


IMPORTANT: Please send us your photo(s) for your order by sending us a message here on Etsy conversations and attach them with the attach image link or camera icon in the Etsy conversations. Thank you.

What makes us stand out from the rest? Our special UV printing process allows us to print directly onto the glass and other items making colors vivid and images clear. We don't use paper and glue like other shops. Thank you for choosing Now That's Personal. We look forward to creating something personal for you!

NOTE: Please read our shop's POLICIES for more information on returns, exchanges and shipping.

***SPECIAL SAVINGS*** Share 3 of our items on SOCIAL MEDIA by either pinning to your Pinterest boards, posting on Instagram, sharing on Facebook, or Tweeting our listings on Twitter! (see below for details)

HOW TO GET DISCOUNT:
To get a 20% discount on any order, just follow these steps:
1. Pin 3 of our listings to your Pinterest boards (use the "pin it" button on each listing) OR share 3 of our listings on Facebook, OR Post 3 of our items on Instagram, OR tweet 3 of our listings on Twitter.
2. Click on the "Contact the shop owner" link on the left and send us a LINKS to your social media shares. (pinterest, facebook, Instagram, Twitter)
3. Once we confirm your links, we will then send you a 20% off coupon code that can be used on any order from our shop.
Please Visit and "Like" our Facebook Page for a coupon code for 15% off your next purchase!
https://www.facebook.com/NowThatsPersonal

Follow us on Twitter: https://twitter.com/jillcampadesign
Instagram: https://www.instagram.com/nowthatspersonal
Pinterest: https://www.pinterest.com/jillcampadesign/

SHIPPING: *****PLEASE READ: CURRENT production time is ****approximately*** 2 weeks but can be longer during peak holidays. We ship USPS. Once your order leaves our studio shipping generally takes 2-5 days to most US destinations and International can take up to 15 Business days depending on Customs **During peak Holidays your item(s) may take a few additional days to reach you due to USPS. Please check our shop announcement for updates.
** Please make sure your shipping address is correct. If the package gets returned due to an incorrect address, you Will be Responsible for the shipping charges to reship the package to you.
GIFTS: Shipping:
***Purchasing multiple items, on one order, all going to the SAME address, is fine! :) If you would like gifts to be shipped to different addresses, you will need to please place and order for each gift going to a different address. Thank you!
INTERNATIONAL SHIPPING: our shipping price for all international orders does not include any custom duty or tax. We do not know the custom fees for your country.

We ship via USPS and it generally takes 3-6 days to US locations but sometimes it can take longer. WE HAVE NO CONTROL what happens once the packages leave our hands and cannot guarantee that you will receive your package on or before a certain date. We will do our BEST to get it out in a timely manner and we will provide you with the tracking number. Once the order has shown delivered, by USPS, we are not responsible for lost or stolen items. Please contact USPS if you item shows delivered and it is missing. They would be your first step in finding your item.

Our custom, made-to-order, personalized items are perfect for commemorating the past, celebrating the present, and preserving memories for the future. Our personalized keepsakes are perfect for weddings, anniversaries, birthdays, memorials, baby showers, pregnancy reveals, family reunions, sporting or corporate events, and more! ***Our special process allows us to print DIRECTLY onto glass and other substrates. (we are different from other Etsy shops selling similar items) Our Images are clear and colors are vibrant. Top notch quality.

What people are saying about us...
"I am so impressed with how these two necklaces turned out, that I was in tears! They turned out beautifully. Also, the woman I've been messaging was so helpful and very nice. Would 100% recommend to anyone wanting something personalized, that means a lot to them. I took a picture of two birthday cards of members of our family that had passed away and sent them to them and the necklaces turned out EXACTLY like how they signed the card. So beautiful. Thank you so much. "


Our items make great gifts for family and friends and each item arrives in its own gift box with a bow which makes gift giving easy.

***Please send us your PHOTO in a message here in Etsy conversations when ordering photo items. Our items are NOT DIY. You can NOT put the photos in yourself. We will skillfully edit your photos, re size, and secure them under glass or resin for you. Photo cropping is up to designer discretion.
Each item arrives to you in a gift box with bow which makes gift giving easy.

If you are ordering a personalized item, please leave us a note at checkout with requested personalization.


**Please note that the Images shown here are much larger than the actual pendant, brooch, keychain etc. Most of our pendants and keychains are done on a 1" bezel which is roughly the size of a quarter. We do have larger bezels in a 30mm which are the size of a half dollar.


Any of our designs can be made on your choice of Pendant (chain is included), wedding charms, Key Chain, Wine Stopper, bracelet, tie clip, brooch, Golf Ball Marker, Purse Hanger. Although I specialize in personalized and custom items, We also have a large selection of non personalized items as well. If you have any questions, please ask. :)

Items

57658 Sales
 

All Items

Jill and Rich Now That's Personal

Contact shop owner

Jill and Rich Now That's Personal

Reviews

Average item review
5 out of 5 stars
(11438)
See reviews that mention:
Quality 1026 Shipping 982 Customer service 792

About NowThatsPersonal

Sales 57,658
On Etsy since 2013

Our custom, made-to-order personalized items are created to celebrate life's special moments.

Rich and I are high school sweethearts and have been happily married for over 30 years. Shortly after graduation in 1987, we opened up a clothing store near the beach in our home town of Carlsbad, CA. During that first summer, business was great! But when winter set in, our business tanked and we decided to close up shop. Shortly after closing, we got married and started a family. We raised our 3 kids (one with special needs) but always knew that some day we wanted to have our own business together again.

About 8 years ago, I was helping my sister with her Etsy business and decided that I wanted to give it a try. I knew that I wanted to create personalized items for people so I took my knowledge of Photoshop and jumped right in. My business took off almost immediately and my custom photo golf ball markers were a hit! Rich sold his pool cleaning business to work with me full time and it has been a blessing being able to work side by side everyday.

Our custom, made-to-order personalized items are created to celebrate life's special moments. ALL of our items are made to order in our studio in Southern California by my husband and myself. We take pride in our creations and each item is made with great care. We don't just "personalize" items.....we make them PERSONAL by using YOUR photos, sonograms, handwriting sentiments , etc. So many of our customers are brought to tears (of joy) when they receive our items. Now That's Personal!

Any of our designs can be made onto your choice of pendant, cufflinks, wine bottle stopper, brooch, key chain, tie clip, purse hanger, brooch, bracelet, golf balls, golf ball markers, mug, mouse pad, magnet, pin, and much more. If you have a special photo, saying or quote that you would like to use, we can do that too! Simply request a custom order and we will take care of the rest. One of our favorite items to make are the Baby sonogram jewelry and key chains. It makes us happy to know that someone will be receiving a very special keepsake of such a wonderful event as the birth of a child.

Thank you so much for visiting our Etsy shop "Now That's Personal".
We look forward to making something Personal for you!

Shop members

  • Jill

    Owner, Creator, Designer

  • Rich

    Owner, Creator, Photographer

  • Mindy

    Customer Service

  • Jaimie

    Creator, Mommy To Rylee

  • Felicia

    Shipper

  • Rylee

    Model, Director Of Fun & Giggles

  • Scott

    Handwriting Expert

Shop policies

Last updated on April 19, 2021
Welcome to our Etsy shop! We lovingly create unique personalized photo and art jewelry, gifts and keepsakes celebrating the special times in your life. Please keep in mind that everything seen here is made to order and we will do our best to get it made and shipped out in a timely manner. *PLEASE CHECK SHOP ANNOUNCEMENT FOR CURRENT PRODUCTION TIMES.

If your item(s) are needed by a certain date, please let us know BEFORE ordering to see IF we can accommodate your request.

***PLEASE READ: If you are ordering a photo, handwriting, or sonogram item, please SEND US YOUR PHOTO in Etsy conversations here on Etsy. We cannot complete your item without your photo(s). If you are ordering a personalized item, please leave us a note at checkout with requested personalization. Thank you! :)

From Birth to Death and everything in between. Our custom, made-to-order, personalized items are perfect for commemorating and celebrating the special times in your life. Our personalized creations are perfect for weddings, anniversaries, birthdays, holidays, baby showers, pregnancy reveals, family reunions, memorials, sporting or corporate events, and more! They make great gifts for family and friends and each item arrives in its own gift box with a bow which makes gift giving easy.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
We sincerely want each and every customer to be completely happy with their purchase. Please contact us within 72 hours from the time you receive your item if you are not satisfied for any reason.


Custom and personalized orders:
All sales are final for customized or personalized items.

Please leave your personalization in the note to seller section during checkout. Please double check your personalization - We copy and paste so your order will be made as it is written.

If you receive a damaged item or incorrect personalization, please let us know within 72 Hours of Delivery. Please message us a photo of the damaged or incorrect item, along with a description to qualify for a free replacement. We will ship your replacement ASAP.

QUESTION: What do I do if I place an order and then need to cancel or get a refund because I changed my mind and the order has NOT shipped yet?

Answer: Make sure you are logged into Etsy. Go to “You” in the top right hand corner, then “purchases and reviews”, and then to the right of the item(s) you purchased from us, click on Contact The Shop.
A Conversation box will pop up and reference your order. Please send us a message and request to cancel/refund your order. If it’s a timing issue, you can always ask us if we can get something to you sooner! Doesn’t hurt to ask! We will let you know if it’s possible and what our options are.
Payment
*Please see shop announcement for updated shipping times. We ship to United States, Australia, and Canada.

We happily accept Paypal and Visa/Mastercard/American Express/Discover via Direct Checkout. 8.25% sales tax is added to purchases made within the state of California.
Shipping
HOW LONG TO SHIP - Current production time is approximately 2 weeks provided there are no questions regarding style, color, mailing address, or other delay due to additional communication between seller and buyer. PHOTO ITEMS: If we do not have your photo we cannot complete your order. Please send us your photos after purchase. :)

SHIP TO - We ship to the address provided to us when you complete your purchase. If you have multiple addresses on accounts (PayPal vs Etsy) please do confirm your order has the address to which you want the package to ship. If you need the package to go to a different address than you submitted with your order, please include that address in comments at check-out.* Please make sure your shipping address is correct. If the package gets returned due to an incorrect address, you Will be Responsible for the shipping charges to reship the package to you.

GIFTS: Shipping:
***Purchasing multiple items, on one order, all going to the SAME address, is fine! :) If you would like gifts to be shipped to different addresses, you will need to please place and order for each gift going to a different address. Thank you!

WHERE WE SHIP - United States, Canada, and Australia

SHIPPING CARRIER - The US postal service is our primary carrier. We ship via First Class Mail which generally takes 2-5 days to reach you.
You will receive a delivery confirmation number for US orders. All non-USA destination orders are shipped via the US Postal Service for which there is no delivery confirmation.
*Please note: WE HAVE NO CONTROL OVER THE PACKAGES ONCE THEY LEAVE OUR HANDS. We will do our best to get them out on time and will provide you with the Tracking number.
Once the order has shown delivered, by USPS, we are not responsible for lost, misplaced or stolen items. Please contact USPS if you item shows delivered and it is missing. They would be your first step in finding your item.

Please be patient, as international shipment may take as little as 5 days from the time it leaves our studio or as long as several weeks on rare occasions. Please be patient. Delays are to be expected during higher-volume mailing periods, such as the Christmas shopping season.

IMPORT FEES/CUSTOMS DUTIES are the responsibility of the buyer. I do not collect any import or customs fees when sending packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of import/delivery would be at the discretion of your country's tax regulations and are your responsibility. For additional information, please direct questions to your local customs agency before you make a purchase. I ship internationally only by USPS to avoid large brokerage charges on the receiving end.Customers in the EU please note: packages with a value of over 22 Euros ($30 USD) may incur an administrative fee of nearly half of the total value from the postal service. Please check with your local Post Office/Customs Office for an estimate on these charges before you make a purchase.
Additional policies and FAQs
Please keep in mind that everything seen here is made to order and we will do our best to get it made and shipped out in a timely manner. If your item(s) are needed by a certain date, please let us know before ordering to see if we can accommodate your request. We do offer a "Rush My Order" option that can be purchased for an additional charge. Please message us for details.

IMAGES FOR CUSTOM ITEMS - Images submitted to us for use in custom items are the responsibility of the customer with regard to legal usage rights of said images.

PUBLIC FEEDBACK/RATINGS: If you feel that your purchase is substandard or if you have any other negative experience with your purchase/transaction PLEASE contact us PRIOR TO posting a public review so that we can resolve the issue.

HANDMADE - All of the items for sale in our shop are handmade by me and a few helpers (my husband and children) and are proudly constructed in my smoke-free environment with great care. We do take utmost pride in our work and will not take short-cuts that lessen the quality of our designs and workmanship.
***We do reserve the right to improve upon a design which may not be shown in the listing. ***

CARE - Caring for your jewelry items from Now That's Personal: Our jewelry is handcrafted from quality Stainless Steel, Sterling Silver or Silver Plated findings that may require occasional gentle polishing. We recommend using an inexpensive Silver polishing cloth which can easily be found in most home goods or grocery stores.
Costume jewelry tarnishes when exposed to, water, moisture, oils, salts and acids.
- Thoroughly wipe jewelry with a soft, clean cloth when you remove it to remove any oil, salt or acids from your skin and to dry the piece.
- Store jewelry in a soft cloth bag or jewelry box with a moisture-absorbing product like the small silica packets that come with suitcases and shoes. If you don't have those,thoroughly dry the jewelry , then seal it into a ziplock plastic bag for storage.
- Dry your hands before handling, or putting on Costume jewelry.. Remove jewelry before showering, swimming, and exercising. Avoid contact with excessive perfumes, lotions, soaps, cleaning products.
**Minor tarnish can be buffed off with a soft cloth, but cleaning heavy tarnish on costume jewelry may also remove some gold or silver plating.
Most Costume jewelry isn’t meant to be worn on a daily basis. Therefore, if you do wear it frequently, you might notice discoloration.It will also look better and last longer if you wear it only on occasion.

Our jewelry is WATER-RESISTANT but NOT WATERPROOF! Please remove before showering, swimming, or washing dishes. (bracelets)
Clean by wiping with a soft cloth. Do NOT wash with any chemicals.


PLEASE NOTE: Items in our shop are not recommended for children 4 years of age and under as they may be a choking hazard. Now That's Personal is not responsible for any sensitivities one may have while wearing our jewelry.

More information

Last updated on Apr 19, 2021
Frequently asked questions
How do I upload a photo after I have placed an order?

Make sure you are logged into Etsy. Go to “You “in the top righthand corner, “purchases and reviews”, and then to the right of the item(s) you purchased from us, click on Contact The Shop.
A Conversation box will pop up and reference your order. Please use the Attach Image link (sometimes a camera icon on smartphones) and send your photo(s) to us. Etsy only allows 3 photos at a time. You may have to send more than one message!

How long until I receive my item once I’ve ordered?

We are ****currently processing orders in approximately 2 weeks. That means from order date to ship date. (PLEASE CHECK our Shop Announcements for the most current processing times.) Then an additional 3-6 days for shipping within the US and approximately 2 weeks or more during COVID for shipping outside the US.
****ALWAYS check our Shop Announcement on our home page for updates for order processing times. Holidays are busier and processing can take longer. The shop announcement is on our home page, about 1/3 the way down. https://www.etsy.com/shop/NowThatsPersonal

What type of photo do I need to send? Do I need to crop my photo?

300 DPI (dots per inch) is the “best” but not to worry!...we can work with most photos. You can send us photos from your computer, smartphone, even a picture of a picture is usually fine. We will let you know if it won’t work.
Do I need to crop my photo to make it the size to fit the item?
Answer: No. The designer prefers to crop them herself, if at all possible. Sometimes zooming in or cropping your photo, can make for a slightly blurry image. If we can crop it, and resize with our tools, it makes for a clearer photo. Of course, if you have requests or need us to crop out people or words, then leave us a message in the Note to Seller section so we know what you want.

Can you use my handwriting or drawing?

Please send us a message if you are wondering if the handwriting or drawing is clear enough or will fit on an item. We will be happy to let you know if it will work. The best way to ask us, is to click on the item in our shop that you are interested in. Under the name of the item, on the top right, there is a place to click to “Ask a Question”. That will open up a message to us, referencing the item, and you can send us the photo of the writing or drawing with your question and we will get back to you :)

Will my item tarnish? How do I care for my item?

Costume jewelry tarnishes when exposed to, water, moisture, oils, salts and acids.- wipe jewelry with a soft, clean cloth when you remove it to rid of oil, salt or acids from your skin and to dry it.- Store jewelry in a soft cloth bag or jewelry box with a moisture-absorbing product like the small silica packets that come w/ suitcases/shoes. If you don't have those,thoroughly dry the jewelry , then seal it into a ziplock bag for storage.- Dry your hands before handling, or putting on Costume jewelry.. Remove jewelry before shower, swim &exercise. Avoid contact with excessive perfumes, lotions, soaps, cleaning products.**Minor tarnish can be buffed with a soft cloth. Cleaning heavy tarnish can remove the gold/silver plating.

Do you provide proofs?

We aren't able to provide proofs. We have hundreds of orders in line and one designer and we make these each by hand. The design process is the most time consuming part of making your item. If we did proofs, then we would be doing those all day and delay the orders that need to go out each day.
Thank you for your understanding!
You can purchase a Custom Proof from our shop if you really want a proof. Here is the listing
https://www.etsy.com/listing/640287163/custom-proof-digital-proof-only-nothing?ga_search_query=proof&ref=shop_items_search_1&frs=1

Do you ship to Canada and Australia?

Yes, we do! Shipping will be automatically calculated in the Etsy checkout process.

Can I get the item shipped sooner? Do you have faster shipping?

Please send us a message, let us know your need by date and we would be happy to let you know if it’s possible, with our current workload, and what the options are. You can contact us from our home page, under our shop owner photo or on Etsy app, there is a Contact Shop Owner button. . https://www.etsy.com/shop/NowThatsPersonal

Do you have faster shipping?

Our regular shipping is USPS First Class. We offer a **USPS Priority Shipping upgrade, in our shop. https://www.etsy.com/listing/188293184/priority-mail-upgrade
** This does speed up your shipping, but DOES NOT speed up order processing.

How do I give you the personalization (date,name, text etc) for my order? I placed my order and forgot to leave my personalization, what do I do?

During the checkout process, there is a Note to Seller section to leave us a message with any personalization.

I placed my order and forgot to leave my personalization, what do I do?
Make sure you are logged into Etsy. Go to “You”in the top righthand corner, then “purchases and reviews”, and then to the right of the item(s) you purchased from us, click on Contact The Shop.
A Conversation box will pop up and reference your order. Please send us a message with the information needed for your order. We can note the order for you.

Can I insert the photo by myself? Is this a DIY item?

No, Please send us your photos through an Etsy message once you’ve placed your order.
Make sure you are logged into Etsy. Go to “You “in the top righthand corner, “purchases and reviews”, and then to the right of the item(s) you purchased from us, click on Contact The Shop.
A Conversation box will pop up and reference your order. Please use the Attach Image link (sometimes a camera icon on smartphones) and send your photo(s) to us. Etsy only allows 3 photos at a time. You may have to send more than one message!