Nuichan's Shop Policies
A big THANK YOU for visiting Nuichan
I offer high quality dresses for all occasions from exotic beachwear, hip party dress to short cocktail dress and elegantly styled maxi dresses.
All my products are unique and handmade out of the most comfortable fabrics
(Indian Voile, Indian Cotton,Linen, Stonewashed Jeans)
I care more for quality than for quantity. It is therefore my goal to make you feel good, look gorgeous and stunning in my dresses.
The strongholds for my dresses are the nice patterns, the tidy sewing, trendy design, quality fabrics and the fact that every single dress is handmade!
We currently accept Paypal . However you can also pay with your credit card via Paypal.
We started accepting Bitcoin.
When paying with Bitcoin, please use 'Other' as your payment method when checking out, and write that you'd like to pay with Bitcoin in the "Note to Seller" field. Once you've placed the order , I'll contact you with an invoice containing a Bitcoin amount and an address you can send payment to.
The Bitcoin payment will need to be done within 60 minutes of receiving the invoice. If not, a new (updated) invoice will be send.
Items ship via registered airmail by Thailand Post
Delivery takes :
Generally 7 - 14 days to USA and Canada, 6 - 14 days to Australia and Asian countries. Europe takes around 7 - 20 days. 1-2 business days within Thailand
These times are based upon when the parcel reaches your country's customs office. Delays are possible from here onwards and depends upon the efficiency of your local customs office.
I use the address which appears on the Etsy Bill as shipping address, not your paypal address. If your Etsy & PayPal addresses are different, please contact me with the correct address.
Some items have the same shipping rate for a first or second item. This is purely because of the weight of the dresses. If you order one or more dresses, please contact me for a more economical shipping rate.
Shipping within 3 business days from payment
There are many aspects causing delays. Please do understand this matter.
You will receive a tracking number for your parcel as soon as the goods are shipped
Nuichan is not responsible for the loss, delay and damage during the transportation as we do not, in any way, involve in the transportation process. However, we are willing to help as much as we can, i.e. tracking.
Shipping cost includes postage + packing material.
If you want to upgrade your shipment method, please do not hesitate to contact me.
+++ Any customs charges are the responsibility of the buyer, so please check with your Customs office if you are concerned about possible tariffs.
Refunds and Exchanges
All sales are considered final.
To be positive that your item is a proper fit for you, PLEASE double check and compare the listing size and your own size.
Please message me with any questions you might have concerning the size or appearance of an item, I will happily send you additional photos or take additional measurements.
*** No refunds for items that not fit.***
Refunds/exchanges are available if you feel you received a totally different item from what is stated on description and you will need to inform me within 5 days of receipt.
Returned items should be unused and in an original condition.
Returned shipping costs will be your responsibility.
No refunds for custom made orders.
Additional Policies and FAQs
Feel free to contact me with any questions you have. This can go from tailor-made dresses over special fabric to wholesale.
****CUSTOM MADE ORDERS****
Unfortunately, I can not make custom orders for dresses made out of spandex at the moment.
Reason being that it has become really difficult for me to find a reliable supplier for this material. If I find a nice quality fabric, I take it, but at the moment there is a limited supply as the fabric wholesalers are stocking up to raise market prices.
Hope you understand this. Custom dresses made out Cotton Japan, Indian Voile, Linen or Chiffon aren't a problem (and I hope it stays this way LOL)
Dresses made from Spandex (most of the dresses from the elegant collection) can not be made in another material as this will not have a nice result .
Last Updated July 12, 2014