We aim to offer only the best quality products. However, if you are unhappy with our products in any way it can be returned.

Please note that all additional delivery costs incurred in a exchanged are payable by the customers. The exchange for a new item is subject to us receiving the original item as well as the additional shipping costs. Once the original item has been received, the new item will be shipped immediately.

*We recommend to add a tracking number or keep the original receipt provided by your local post office as a way to avoid misunderstandings.

Be advised that items must be returned in its original condition, we cannot accept garments back that have been clearly worn or washed unless they are faulty.

If you have any questions please do not hesitate to contact us, we will be happy to help in any way.

I accept Paypal payments, Credit and Debit Card.

I ship safely worldwide from Mexico City.

All items that are in stock are processed in the next 24 hours after placing the order. However please allow 48 hours for dispatch.

When the order contains one or more items that are not in stock or need to be made to order, I will hold off shipping until the full order is complete, this won't take more than 3 days.

I take the utmost care to insure that your order arrives safely and timely. I offer a tracked mail system with NOT EXTRA CHARGE! Handle by the National Mexican Postal Tracked Service (regular service).

But nevertheless if you wish to have your order in a short period of time, I also offer 2 EXPRESS services:


- MEXPOST: 7 - 10 days (35usd to some cities of the United States. For prices to a different place, please send me a message)

and

- DHL Express: 1 - 5 days (35usd to 50usd to the United States), prices and time depending on the city. For prices to a different place, please send me a message


If you would like to request a specific delivery time and service, please contact me before place your order.

Deliveries will take place from Monday to Friday, unless another time was agreed upon.


Estimated delivery times using a regular tracked service:

- Mexico: 3 - 5 business days.
- USA: 10-15 business days.
- Canada: 15 business days but please have in mind that the Canadian Post service usually presents delays.
- Australia: 15 - 20 business days.
- Europe: 15 - 30 business days.
- Norway: 15 - 20 business days.
- All International locations: 15-30 business days, depending on the country.

*Please remember these are just estimated times offered by the Mexican Postal Service, it could take a bit more or a few days less, depending on the country and holiday season.

All items in a order are always delivered together in one dispatch, we can deliver items separately but this would require an additional shipping cost.