ODYSEAstore

For the surfers, mountain explorers, campers + chillers

Phoenix, Arizona
32,561 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Items

32561 Sales
 

All Items

Alyssa

Contact shop owner

Alyssa

Reviews

Average item review
5 out of 5 stars
(3861)
See reviews that mention:
Quality 410 Shipping 431 Customer service 211

Updates

We hope that everyone receives their packages in time for Christmas, but we ask for compassion and patience after a challenging year orange_heartorange_heart
Our current processing time up until December 31st is 5-8 business days for all orders. Get in early to avoid possible shipping delays and order before December 4th for guaranteed Christmas delivery within the US christmas_treechristmas_treechristmas_tree
View all 21 updates

About ODYSEAstore

Sales 32,561
On Etsy since 2016

The ODYSEA Store

Here at The Odysea we LOVE the great outdoors.
When we’re not designing mugs, we’re off adventuring in our camper van, getting lost in the woods, playing with our pup, and exploring the mountains at every chance we get.

Odysea began because we were sick of breaking wine glasses on our adventures. We thought it would be cool to have a cup that could accompany us on our adventures that wasn’t so “precious”.
Our Odysea mugs don’t just look epic, they are practical too.

All of our mugs are designed by us, inspired by the things we love, so we can arm you with the tools you need for all your wild adventures and life milestones.

www.odyseastore.com

Shop members

  • Alyssa

    Owner, Designer

Production partners

  • Our Printing Superstars

    United States

    These guys print our clothing and accessories.

  • Our Printing Superstars

    United States

    These guys print our high quality mugs for us.

Shop policies

More information

Last updated on Jan 15, 2021
Frequently asked questions
Gift wrapping and packaging

Mug are wrapped with cellophane, a black bow and beautiful custom packaging. We send with no prices on the receipt so they are ready to send straight to the recipient.

Europe orders do not come with the bow or gift packaging.

Will I see a design proof for personalization?

We will create the designs at our discretion and will not send a proof unless there is any confusion with the requests, but we are sure you will love it!
If you would like to see a proof please leave a note at checkout, but please note this may delay your order.

Also *please* double check your spelling and dates are correct. Once it's printed, its 100% permanent.

What if my mug arrives damaged/faulty?

In the rare case that your mug arrives damaged or faulty in some way, please provide us with some photos within 5 Business Days of receiving your package and we will happily reprint and send you out a new one.

Address Changes/ Wrong Address

Please double check your shipping address before placing your order.
If you need to change the shipping address after your order is placed please contact us ASAP. We will do our best to accommodate you but once your order has been printed and sent out no changes can be made.

We are not responsible for items that are undeliverable or delivered to incorrect address given by the buyer.

If items are undelivered and returned to us we will reship them out for a reshipment fee to the correct address.

Can I return the mugs?

Because all of our items are custom printed, unless they arrive damaged or defective, we can't accept returns for any order.

Also, once the mugs are printed, its 100% permanent. We cannot accept any returns if printed dates or personalisation change due to unforeseen circumstances, as there is no way to remove the print or print over it.

What if my order is late?

We do our very best to get orders printed and shipped within our estimates. But we are not responsible for orders that arrive late due to shipping delays. Etsy's estimated delivery date, is just that, an estimate and not a guarantee.

Shipping times are also out of our control and we are not responsible for packages that take longer than the estimated time frame. Please keep this in mind over busy holiday periods.

Is your packaging recycle-able?

The crinkle paper we use is from 100% recycled material and is fully recyclable. Our gift boxes are 100% recycled with 70% post-consumer content and are fully recyclable. Our cello bags are also 100% biodegradable.

Can I Change/Cancel my order?

We will happily cancel or change your order if you contact us within 2 hours only. Due to our printing process we are unable to change after this time.

Do you ship Internationally?

CANADA: Orders are sent from the US.
Regularly shipping is 1-4 weeks, but please expect delays due to the pandemic.

UK & EUROPE: Orders are sent from our printing partners in Europe.
2-10 Business days