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OLICOLLARS' Shop Announcement

Thank you for stopping by my shop, I hope you enjoy some of my works. I make every piece from scratch, and made to suit your dog's measurements. There are no rules when it comes to my leather work, and if you feel like making a color substitute or combining designs by all means.

At this moment I am carrying a 3 month waiting list, and I am always working hard in having it reduced. My works can take a range of 20-40 hrs to make, and with the amount of orders being received, the timeline has escalated to at least 3 months, I do offer a full money back guarantee during the waiting process, if at any time you wish to back out. This is only prior to the build, if I have already started to build the piece, then there will be no refund, the collar will normally be shipped within 1-2 weeks from the start of the process.

Most of the pictures of the collars taken are in a larger sizing, there is always going to be variances with hardware or design to suit smaller breeds. Please message me with concerns or questions on these variances. Although we try to depict correct coloring in the pictures often times these collars are pictured under artificial lighting conditions which can change the brightness. There are also slight variances in the hides that we receive, the colors can be slightly different from one to the next so please touch base with me if there is a concern or if you have any questions with any variances.

This started as a hobby, but has grown into a business, and thus I am going through some growing pains, and your patience is greatly appreciated. If you have any questions please contact me through etsy messaging or at oli.collars [!at] gmail.com. Please allow me 48hrs to return your message.

Satisfaction Guarantee: At anytime if you are unsatisfied with the product, please contact me, and I will make good. Please remember, we are human and mistakes or mishaps can happen, the end result should be your satisfaction, and I will work hard to get it!

Once again, thank you for dropping by,

Luis Goncalves