ORNENT

Eco Friendly Cocktail Jewelry & Bridal Jewelry

5180 Sales

ORNENT

Eco Friendly Cocktail Jewelry & Bridal Jewelry

5180 Sales On Etsy since 2007

4.5 out of 5 stars
(2368)

Shop owner

Susan Yin

Contact

Announcement   Thanks for stopping by! Please let us know if you need assistance or have any questions. We are happy to help xx

Announcement

Last updated on May 24, 2017

Thanks for stopping by! Please let us know if you need assistance or have any questions. We are happy to help xx

Susan Yin

Contact shop owner

Susan Yin

View all 132 items

Reviews

Average item review
4.5 out of 5 stars
(2368)
annesophierey

annesophierey on Aug 16, 2017

5 out of 5 stars

Susan was amazing! I ordered those earrings for my wedding and I am so happy and excited to wear them! They are perfect!!! When the package arrived, there was a small problem with the earrings but Susan took care of everything immediately. She sent me a return label; reshipped the earrings a couple of days later and also included on top some small stud flower earrings (such a nice gesture)!! Great customer service! I would DEFINITELY shop again at Ornent!! Thank you again Susan!

View all 2368 reviews

About

Hear my soul speak. The very instant that I saw you did My heart fly to your service ....... {William Shakespeare}

Welcome to Ornent and thank you for stopping by. We are passionate about the environment and our business and our curated collection is handmade in our studio to perfection.

As part of the environmental movement we use environmentally friendly materials wherever possible to support the ecosystem and decrease global warming. All our jewelry components are handmade with environmentally friendly materials and Susan Yin's curated collection are carefully constructed by hand in our studio to perfection. All our handmade jewelry are made with high quality non tarnish plating over genuine brass metal or sterling silver metal. All our stones are hand picked and of high quality cubic zirconia or gem stones. As part of our environmental movement we do not use lead Swarovski crystal. All of our products are toxic and lead free.Your purchase is carefully packaged and we use recycled environmentally friendly packaging to safely ship your order.

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Please shop with confidence.

Sign up our newsletter and receive your promotional code for savings. Share this with your friends and family http://eepurl.com/eTPO

Please shop with confidence.

❤ Susan Yin

Around the web

Shop members

  • Susan Yin

    Owner, Designer, Curator

    ORNENT is inspired by nature with the blends of vintage and modern elements to produce chic, feminine and elegant style.

Production partners

  • Manufacturer

    Hong Kong

    All designs and pictures are created and copyrighted by Susan Yin. Our production partner assists in the creation of CAD drawings and the manufacture of some components, which are then handcrafted in the USA. We are a small production team and we do not wholesale.

Shop policies

Last updated on June 23, 2017
As part of the environmental movement we use environmentally friendly materials wherever possible to support the ecosystem and decrease global warming. Your purchase is carefully packaged and we use recycled environmentally friendly packaging to safely ship your order.

All our handmade jewelry are made with high quality non tarnish plating over genuine brass metal or sterling silver metal. All our stones are hand set on claw setting or micropave setting. We do not use glue on cubic zirconia stones. We hand picked only high quality cubic zirconia or gem stones. As part of our environmental movement we do not use lead Swarovski crystal. All of our products are toxic and lead free.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
For your safety and security reasons we offer direct checkout through Etsy. You can make payment using Visa, Master Card, AMEX, Discover and mostly all major credit card are accepted through Etsy.
Shipping
We charge a flat rate fee for shipping, handling and packaging fee. We use USPS First Class service as a method of shipment.

DOMESTIC USA:
Delivery time for domestic US is approximately 3-7 working days. All your orders will have tracking confirmation and is available through your Etsy account. Please login your account for this information.

INTERNATIONAL/OUTSIDE USA:
All International outside US orders will be shipped via USPS First Class shipping. Tracking is not available for this method of shipment. Delivery time for international shipping is approximately 2-4 weeks depending on your local sorting service.

*Buyers will be responsible for any import duties, taxes, and customs charges.

Please be advised that these delivery times are just estimates provided by USPS, NOT Guaranteed.

Please plan ahead and allow enough time for delivery. You should have your item/items in hand at least 2 months prior to your event to avoid any last minute rush and stress.

Upgraded express shipping, insurance and trackable method of shipment is available for an extra fee. Please contact to discuss the option.

Ornent is not responsible for any items arriving late for your event or delays caused by postal/shipping companies.

For your safety Ornent encourage you to have your parcel insured. Ornent cannot accept responsibility for parcels lost in transit. Insurance is available for an extra fee upon request.

Ornent will not accept packages returned due to failure to accept delivery.
Refunds and Exchanges
***ALL SALES ARE FINAL***

Please do not hesitate to contact us for any questions prior to your purchase. There is no such thing as silly question. We are here and happy to help.

Please make sure to be a responsible buyer. Please be specific with what you vision in mind, choose your item carefully and truly love your purchase as we do not offer "Sample" or "Try Before You Buy" options. We are a small business and most of these items takes days or weeks to process by human. All items are carefully handmade to order in our studio at the current Maryland location and there are fees, time, cost, value and etc. involved in creating each item. Please respect small business.

"The love of our neighbor in all its fullness simply means being able to say, What are you going through? ~ Simone Weil

With your purchase from our store ORNENT you agree to these Terms & Conditions set forth below.

*** All sales are final and is strictly non returnable.***

DEFECTIVE/REPLACEMENT:
If the unlikely instance your purchase arrives damaged, please contact us through Etsy within 3 days upon receipt of your item in order to receive coverage. We will gladly send you a replacement. In the event when refund requested refund will be minus 35% restocking fee and shipping fee is non refundable. Please understand for processing of your order we need to pay for our fees and expenses, pay our employees for their service and shipping charge from our carriers are not refunded back to us.

DEFECTIVE ITEM ARE RETURNED FOR REPLACEMENT ONLY

Refunds are contingent upon inspection of item(s) once we receive returned item in our possession. WE WILL CAPTURE FUNDS WITHOUT NOTICE IF ITEM ARRIVED OUTSIDE THE CONDITION IT WAS RECEIVED. Please allow up to 2 weeks for return processing and for any credit to show on your bank account or credit card statement if refund is granted.

FOR REPLACEMENT ITEM WE MUST BE CONTACTED WITHIN 3 DAYS UPON RECEIPT OF YOUR ITEM AND MUST BE RETURNED WITHIN 5 DAYS UPON YOUR DELIVERY DATE. BUYER IS RESPONSIBLE FOR RETURN SHIPPING. THERE IS NO EXCEPTION AND WE DO NOT ACCEPT ANY LATE REQUEST.

Please do not return any item without our prior approval. All returned item(s) must be in "new, in original box, unaltered and unused condition". You may not request refund after receiving a replacement item from us. You agree that from the point you received a replacement no further service and product will be given. Please return with RMA# via secured post for your safety. Ornent is not responsible for lost package.

*** NOTE***
We are human who operates a small business and we want you to be happy with your purchase so that you are satisfied with our products and services. We truly appreciate and we do want you to tell and spread lovely words about our business. We are passionate and committed with what we do. We are humbled by your support and happy experience shopping at Ornent.

If you're unsatisfied with your purchase, please contact us before leaving feedback. Please respect small business and do not demand us to take a return on your item or threaten us if we are unable to accommodate your request.
Additional policies and FAQs
Please be aware that whilst we take great care to accurately describe the listings shown in our shop, a lot of the items are hand made from mostly vintage and natural materials and as such their composition and colour may vary slightly from that shown and are usually in some way unique.